Ashley McKenzie at CrossCountry Mortgage
Originating Branch Manager | NMLS #100776
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner con... Show More
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People were easy to talk to. Explained terms we were not familiar with. Kept us informed of what was needed next. They kept things moving so we could close. Worked with us all the way through. David Kawecki
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm thrilled to hear that you had such a positive experience, David! It was a pleasure to guide you through the process and keep you well-informed at all stages. Your satisfaction is our top priority at Highlands Residential Mortgage, Ltd....
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Answered all my questions promptly. Even responded on weekends and nights even though they didn't have to.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
So glad to hear that you had a positive experience, James! Here at Highlands Residential Mortgage, Ltd., we strive to provide comprehensive support at all times. It's rewarding to know that my efforts made your journey smoother. It was a pleasure...
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The Sharpe team walked me the whole way through the process making it very easy to understand. The customer service was excellent. I would recommend them to anyone.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
Thank you for your kind words and the 5-star rating, Ryan! I'm glad to hear that the Sharpe team at Highlands Residential Mortgage, Ltd. made the process easy for you to understand and that you appreciated our customer service. Receiving a...
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Ashley and Jennifer where great throughout the whole thing why buying a house they and all of my questions and walked me through everything i will forever use them
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
Thank you for your kind words, Grayson! It was a pleasure assisting you throughout the home buying process. I'm glad to hear that you felt supported and had all your questions answered. Please don't hesitate to reach out in the future if you...
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Very easy process
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm delighted to know that you found the process easy, Katherine. I always strive to make the lending experience seamless for my clients at Highlands Residential Mortgage, Ltd. If there's any area where you think we could improve to make it...
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The following factors made my house purchase experience enjoyable:1.The team always communicated when time sensitive documents issued via email /call/Text.2. The team was able to answer any questions asked and provide options.3. The interaction...
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Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
Thank you Wayne for taking the time to share your experience with Highlands Residential Mortgage, Ltd. I'm delighted to hear that you found our communication and customer service met your expectations. It's important to us to be able to answer...
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NOITACINUMMO C TAEEG
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
Thank you for your feedback, Rosaleen. It means a lot to have your support and high rating. Your comment - NOITACINUMMO C TAEEG, seems like it may have been entered in error. If you have any further comments or suggestions, I would be more...
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Lots of communication
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm so glad to hear that you appreciated the level of communication throughout your experience with Highlands Residential Mortgage, Ltd., Lisa. Your feedback is invaluable and we always strive to keep our clients informed every step of the...
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It was expedient
everyon involved was on the same page
thank you for making us new home owners
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm thrilled to hear about your positive experience with us at Highlands Residential Mortgage, Ltd. It's always rewarding to know we were able to expedite the process and make everything run smoothly for you. Congratulations once again on your...
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The communication and care from every team member to get our client to the closing table on time.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm so glad to hear you had a positive experience with us at Highlands Residential Mortgage, Ltd. Open communication and a genuine concern for our client's needs are values we hold in high esteem. Thank you for the stellar review, Jessica!...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #100776 | Branch NMLS #2894738
Products & Services
Mortgage Lender
Conventional Home Loan
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Year Started
2023
Time Zone
Pacific Standard Time (PST)
Licenses
- 100776
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095