Ashley McKenzie at CrossCountry Mortgage
Originating Branch Manager | NMLS #100776
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner con... Show More
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I was just a silent partner.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
Thank you so much, George, for your rating and feedback! I'm delighted to hear that you were satisfied with your experience at Highlands Residential Mortgage. Remember, even if you felt like a silent partner, your input and satisfaction are...
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Excellent and timely communication
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
Thank you so much for the wonderful review, Meredith! I'm thrilled to hear that you had a positive experience with our communication at Highlands Residential Mortgage, Ltd. I always strive for excellence and timeliness, so it's great to know...
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Thanks for your suppprt
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm delighted to hear that you felt supported during our interactions, Thorsten. Here at Highlands Residential Mortgage, Ltd., we strive to provide top-notch service to our customers. Your feedback validates our efforts and I'm grateful for...
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You are on time and kept me informed all along the way.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
Thank you so much for your kind words, Bonnie. I'm really glad to hear that you found my service timely and well-communicated. At Highlands Residential Mortgage, Ltd., we always strive to keep our clients informed and satisfied. Please don't...
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everyone was very helpful with any questions I had and confusion that developed.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm so glad to hear that you found our team helpful, Andrew. We aim to assist and clear up any confusion throughout the process. Your feedback and rating mean a lot to us here at Highlands Residential Mortgage, Ltd. Looking forward to serving...
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Atttitude, help, information all supplied pleasantly when needed.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm thrilled to hear you had such a positive experience, James! I strive to provide the best service and information to all of my clients, and it's great to hear that this was reflected in your time with Highlands Residential Mortgage, Ltd....
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My biggest recommendation would be to encourage in person review of documents and options. It was very overwhelming for me via email.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
Melissa, thanks so much for your feedback. I really appreciate you taking the time to share your experience. I understand how overwhelming reviewing documents and options via email can be. I'll definitely keep your suggestion in mind for future...
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Everything was made easy
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm thrilled to hear that your experience with Highlands Residential Mortgage, Ltd. was a straightforward one, Mason. Ensuring the process is as easy as possible for our clients is something we always strive for. Your 5-star rating is much...
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Cummunication. Professionalism. Pleasant to work with. Willing and able to meet clients needs and expectations.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm so glad to hear that you had a positive experience, John! Your kind words mean a lot to me and the entire team at Highlands Residential Mortgage, Ltd. I strive for clear communication, professionalism, and a pleasant work environment as...
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Quick response to quest, seamless loan proceas and the attention to my clients needs with the ability to adjust easily.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm thrilled to hear that you have had a seamless loan process, Phyllis. Your positive feedback truly means a lot to me. It was my absolute pleasure to respond to your queries promptly and adapt to your unique needs. At Highlands Residential...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #100776 | Branch NMLS #2894738
Products & Services
Mortgage Lender
Conventional Home Loan
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Year Started
2023
Time Zone
Pacific Standard Time (PST)
Licenses
- 100776
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095