Ashley McKenzie at CrossCountry Mortgage
Originating Branch Manager | NMLS #100776
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner con... Show More
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Great communication! Responsive!! Helped when appraisal came back in under value. The whole team helped and the client felt VERY supported the whole way through the process! Thanks Sharpe Team :)
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
Hi Kirsten, so happy to hear your positive feedback! It was a pleasure supporting you throughout the process. We always strive to ensure our clients feel comfortable and well-informed. Thank you for your trust in me and the team at Highlands...
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We receive emails in a timely fashion and our tasks were explained clearly.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm thrilled to hear you had such a positive experience, Stephen! Ensuring clear communication and prompt responses is always a top priority for me at Highlands Residential Mortgage, Ltd. Thank you for your kind review and the perfect rating....
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Thanks you for everything and God bless you. Hippy new years
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
Thank you so much for the kind review, Louis! I'm thrilled to hear you had such a positive experience with us at Highlands Residential Mortgage, Ltd. Wishing you a Happy New Year as well, and may God bless you too! Let me know if there's anything...
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Communication is excellent! Smooth transaction and very efficient. Highly recommended. Thank you for the fantastic service.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
I'm thrilled to hear that you had such a positive experience, Melanie! Ensuring smooth and efficient transactions is always my primary goal at Highlands Residential Mortgage, Ltd. Receiving your high recommendation and knowing you appreciated...
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Friendly service, smooth process, professional, super fast, and always there to help. Awesome!
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
Christy, thank you so much for the positive feedback! I'm thrilled to hear that you found the process to be smooth, fast, and professional. It was a pleasure helping you throughout this process. If you ever have more questions or need assistance...
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Ashley worked with me from the start, well before we even bought the lot. I believe she found the best loan possible, and I cannot imagine how this process would have gone without her expertise. I cannot thank her enough.
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Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:33 PM
Hi Dillon! I'm thrilled to hear that you're pleased with the service you received. It was a pleasure working with you right from the start and helping you secure the best loan possible. Your kind words mean a lot to me. If you ever need assistance...
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The timeliness of all communications. The sense of urgency. The introduction to the next step in the process and to the subject matter experts.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
Thank you so much for the wonderful review, Angellica! Your feedback truly means a lot. I'm thrilled to hear that you appreciate the prompt and effective communication, as well as the sense of urgency we strive to maintain. At Highlands Residential...
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It was a little misunderstanding at the beginning but i was happy with the end result. Thanks
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
Thank you for your feedback, Judith. I'm sorry to hear about the misunderstanding at the start, but I'm glad to know that you were happy with the end result. Your satisfaction is important to us at Highlands Residential Mortgage, Ltd. We will...
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I had an amazing experience working with your team because of your exceptional communication, attention to detail, and dedication to making the process seamless. You kept me informed every step of the way.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
Hi Britney, I'm thrilled to hear you had such a positive experience with Highlands Residential Mortgage, Ltd. Ensuring the mortgage process is seamless and transparent is always my goal, and I'm so glad I could make that happen for you. I appreciate...
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Prompt communication and always willing to answer questions.
Reply from Ashley McKenzie at CrossCountry Mor...
September 2nd, 2026 04:32 PM
I'm so glad to hear you found our communication and support helpful, Stephanie! Your positive review truly means a lot to me and the team at Highlands Residential Mortgage Ltd. We always aim to provide our customers with prompt responses and...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winston-Salem, NC. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #100776 | Branch NMLS #2894738
Products & Services
Mortgage Lender
Conventional Home Loan
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Year Started
2023
Time Zone
Pacific Standard Time (PST)
Licenses
- 100776
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095