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Anna Pitcock, Ruoff Mortgage
Senior Loan Officer | NMLS# 651913 | Ruoff Mortgag...

Additional Licenses: NMLS# 651913 | KY - MC327171.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major... Show More
Location & Business Hours
Business Hours
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24 hours(Open now)
Thu
24 hours
Fri
24 hours
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Reviews from Web
Anna explained everything to us in a way we could understand. She made us feel comfortable and at peace going through the purchase process .
Anna is AMAZING! She worked endless days and nights for us, and made it possible to get us to where we needed to be. I will always recommend this team!
Reply from Owner
August 3rd, 2026 04:45 PM
Lauren, I'm grateful for your enthusiastic recommendation and kind words. It's great to know that my efforts made a positive impact on your journey. If you ever need anything in the future, I'm here to help!
Anna was absolutely amazing to work with. She made the process very easy for us and worked so hard to get us to where we needed to be. Super thankful for this whole team!
Reply from Anna Pitcock
August 3rd, 2026 08:17 PM
Lauren, I'm thankful for your kind words and am pleased to know that I was able to make the process easy for you. It’s great to hear that you appreciated the hard work and support from our team. If there's anything else you need, please don't...
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Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from John S
Reply from Owner
July 21st, 2026 01:07 PM
John, thank you for the 5-star rating! I'm grateful for your support and am here if you need anything else.
Anna was amazing, she would respond after hours on questions even though I said could always be done the next day. She was always there for any questions that came up through the whole process and walked me through it step by step.I'd like...
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Reply from Anna Pitcock
July 20th, 2026 05:24 PM
John, I appreciate your kind words and am pleased to hear that my responsiveness and support were helpful throughout the process. It’s great to know that the experience was smooth for you. If you have any more questions or need further assistance,...
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Anna, our loan officer, was always available when I had questions. She was so very helpful through this whole process.
Reply from Anna Pitcock
July 6th, 2026 01:27 PM
Karen, I'm glad to hear that I could be helpful throughout the process and that my availability was beneficial for you. If you have any more questions or need further assistance, please don't hesitate to reach out.
Great communication throughout!
Reply from Anna Pitcock
July 3rd, 2026 05:21 PM
Chelsea, thank you for highlighting the communication during your experience. I'm happy to know it was helpful for you. If there's anything else I can assist you with, feel free to let me know!
Anna was always quick to help us. she isnt just the best but the only one I'd trust
Reply from Anna Pitcock
July 2nd, 2026 03:49 PM
Hayden, I'm grateful for your trust and kind words. It's great to know that you found my assistance prompt and reliable. If you ever need anything else, I'm here to help.
Excellent service and professionalism
Reply from Anna Pitcock
June 8th, 2026 06:40 PM
Tiffany, I appreciate your kind words about the service and professionalism you experienced. I'm glad to have been able to assist you effectively. If you have any further needs, please don't hesitate to reach out.
Anna was great to work with. She communicated in a timely manner and always made sure we were well informed. We will 100% work with her in the future and recommend her to friends and family
Reply from Owner
June 8th, 2026 07:17 PM
Geoffry, I'm pleased to hear you found my communication helpful and that you felt well-informed throughout the process. Your intention to work with me again and recommend my services to others is truly valued. If there's anything more I can...
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About
Additional Licenses: NMLS# 651913 | KY - MC327171.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
VA Loans
Kentucky Housing Corporation Products
FHA Loans
USDA Loans
Residential Mortgage Lending
Home Financing Consulting
Jumbo Loans
Refinancing
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Positions
- Ruoff Mortgage - Senior Mortgage AdvisorJan 9th, 2023 - Current
Memberships
- Mortgage Bankers Association of the Bluegrass
- Realtor Community Housing Foundation
- YPN of the Bluegrass Realtors Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2015
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 651913
- KY - MC327171
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Achievements
- Branch Originator of the Year 2023
- Branch Originator of the Year 2024
Hobbies
- Raising chickens
- Kayaking and anything outdoors
- Gardening - growing vegetables and flowers
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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