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Anna Pitcock, Ruoff Mortgage
Senior Loan Officer | NMLS# 651913 | Ruoff Mortgag...
Additional Licenses: NMLS# 651913 | KY - MC327171.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major... Show More
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Business Hours
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24 hours(Open now)
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24 hours
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24 hours
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Reviews from Web
Everythin! Anna was spectacula!
Reply from Anna Pitcock
August 24th, 2026 03:16 PM
Katherine, I appreciate your kind words! I'm glad to hear that you had a positive experience.
Customer service in every form.
Reply from Anna Pitcock
August 24th, 2026 03:12 PM
Elaine, thank you for highlighting the customer service experience. I'm pleased to know that you felt well supported throughout the process.
Anna is the best and so professional! She does everything on the back end that way her client has little to do and Anna is so transparent in relaying information regarding the loan or anything pertaining to it!
Reply from Anna Pitcock
August 24th, 2026 03:11 PM
Christopher, thank you for your kind words. I'm glad to hear that you found my approach professional and transparent. It's important to me that my clients have a smooth experience with as little stress as possible.
I felt that I was always kept very up to date on things and my loan officer was very quick to respond to questions even late in the evenings.
Excellent service considering it was an out of state transaction.
Reply from Anna Pitcock
August 21st, 2026 03:48 PM
James, I appreciate your feedback and am glad to hear that you found the service excellent, especially given the challenges of an out-of-state transaction. If there's anything else you need, please feel free to reach out.
As first time homebuyers, we were extremely nervous; however, Anna always eased our minds and answered all of our questions. She was so knowledgeable, kind and patient. We couldn’t have asked for a better lender.
Reply from Owner
August 20th, 2026 03:07 PM
Gabrielle, I appreciate your kind words and am pleased to know that I could help ease your nerves as first-time homebuyers. It's great to hear that my knowledge and patience made a positive impact on your experience. If you have any more questions...
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As first time homebuyers, we were extremely nervous; however, Anna always eased our minds and answered all of our questions. She was so knowledgeable, kind, and patient with us. We couldn't have asked for a better lender.
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Reply from Anna Pitcock
August 20th, 2026 03:45 PM
Gabrielle, I'm grateful for your kind feedback and happy to know I could ease your nerves during the homebuying process. It's wonderful to hear that my knowledge, kindness, and patience made a positive impact on your experience.
Anna and her team are truly exceptional! They consistently go above and beyond to provide the highest level of care and service to their clients and realtor partners. From start to finish, Anna’s attention to detail, responsiveness, and clear...
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Reply from Owner
August 17th, 2026 01:42 PM
KW, I appreciate your thoughtful review and am glad to hear that my team and I could provide a supportive and smooth experience for you. It's wonderful to know that our commitment to clear communication and attention to detail made a positive...
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Anna Pitcock was excellent and made the process very straightforward for us. I do not consent to have this text or any comments provided publicly displayed on any platform with my name.
Reply from Anna Pitcock
August 17th, 2026 07:20 PM
Katherine, I'm grateful for your feedback and happy to know I could make the process straightforward for you. If you have any further thoughts or questions, please feel free to reach out to me directly.
Anna was wonderful to work with. She worked tirelessly to ensure we got the best possible outcome for our home! Her communication is great and we are very grateful to have her as our lender!
Reply from Owner
August 3rd, 2026 08:58 PM
Katherine, I appreciate your kind words and am glad to hear that my communication and efforts helped you achieve a positive outcome. It's wonderful to know you valued having me as your lender. If there's anything more I can do for you, please...
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About
Additional Licenses: NMLS# 651913 | KY - MC327171.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
VA Loans
Kentucky Housing Corporation Products
FHA Loans
USDA Loans
Residential Mortgage Lending
Home Financing Consulting
Jumbo Loans
Refinancing
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Positions
- Ruoff Mortgage - Senior Mortgage AdvisorJan 9th, 2023 - Current
Memberships
- Mortgage Bankers Association of the Bluegrass
- Realtor Community Housing Foundation
- YPN of the Bluegrass Realtors Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2015
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 651913
- KY - MC327171
Gallery
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Achievements
- Branch Originator of the Year 2023
- Branch Originator of the Year 2024
Hobbies
- Raising chickens
- Kayaking and anything outdoors
- Gardening - growing vegetables and flowers
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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