Anna Pitcock, Ruoff Mortgage's Cover Image

Top 5%

Anna Pitcock, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 523 Wellington Way, Lexington, Kentucky, 40503
Telephone: +1-270-589-8260
Rating: 4.97

Senior Loan Officer | NMLS# 651913 | Ruoff Mortgag...

Ruoff Mortgage - Lexington

4.97

(255)

Mortgage

Mortgage Loan Officer

Contact Info

(270) 589-8260

Lexington, KY

https://www.ruoff.com/AnnaPitcock

Location & Business Hours

Business Hours

Wed

24 hours(Open now)

Thu

24 hours

Fri

24 hours

View All days

Search Reviews

Write a Review

4.97

(255)

Filter by Date

Range

Filter by Rating

5 Star

99%

4 Star

3 Star

2 Star

1 Star

Anna was friendly, efficient, communicative and so helpful, buying our house was easier than renting which is really saying something! Everything was clearly laid out and any questions I had were answered in a quick and informative way.

Reply from Anna Pitcock

March 29th, 2025 04:43 PM

I'm thrilled to hear that your home buying experience was seamless and straightforward. It was a pleasure assisting you, and I'm glad I could provide the clarity and support you needed. Thank you for your kind words and trust in Ruoff Mortgage....

Anna was so personable and made sure to explain what was happening with our loan each step of the way. 10/10 would recommend her to friends and family!

Reply from Anna Pitcock

March 17th, 2025 03:58 PM

Thank you so much, Cassandra, for your wonderful review! It's fantastic to hear that Anna provided such a personable experience and kept you well-informed throughout the loan process. We truly appreciate your recommendation and are thrilled...

Anna really went above and beyond to make the whole process very easy for us. This was our first house. I did a lot of research about what all would be required . I thought there would be a lot to it, but Anna took care of most of it for us...

Reply from Anna Pitcock

March 17th, 2025 03:59 PM

Thank you so much for your kind words, Bryan! It's wonderful to hear that Anna was able to make your first home-buying experience so smooth and straightforward. Our goal at Ruoff Mortgage is to provide exceptional service, and it sounds like...

Simply the best! Fast, knowledgeable, clear communication and efficient. Anna made the entire mortgage process easy!

Reply from Owner

March 12th, 2025 07:04 PM

Thank you so much, Casey! I'm thrilled to hear that you had a positive experience. It was a pleasure working with you, and I'm glad I could make the mortgage process smooth and straightforward. If you have any questions in the future or need...

Anna made the entire process excellent. Knowledgeable, punctual and clear communication during the entire process. Very easy to work with and fast! I will be a repeat client for any future mortgage needs. Technology with loan butler and title...

Reply from Anna Pitcock, Ruoff Mortgage

February 18th, 2025 02:58 PM

Casey, thank you so much for your kind words! I'm thrilled to hear that you had such a positive experience. It was a pleasure working with you, and I'm glad the technology we use helped make everything efficient for you. Looking forward to...

Ruoff Mortgage and specifically Anna Pitcock did a wonderful job. She was extremely attentive to all our needs. She was always ahead of the game and communicated everything to us in a very timely manner. She is very friendly and we did feel...

Reply from Owner

February 14th, 2025 04:53 PM

Eric, thank you so much for your kind words. It was truly a pleasure working with you. I'm thrilled to hear that you had a smooth and surprise-free experience with us. Keeping communication clear and being attentive to your needs is always...

Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from Beth M

Reply from Owner

February 18th, 2025 03:00 PM

Beth, thank you so much for your kind words and for taking the time to leave such a wonderful review. I'm thrilled to hear that you had a positive experience. It was a pleasure working with you throughout the mortgage process. Always here if...

Clear and responsive communication!

Reply from Anna Pitcock, Ruoff Mortgage

February 14th, 2025 04:54 PM

Beth, thank you so much for your kind words! I'm thrilled to hear that you were satisfied with the communication throughout the process. It was a pleasure working with you, and I'm glad I could help make everything as clear and responsive as...

Enforce multifactor authentication on your loan butler platform. I was never asked for that step and given the sensitivity of data involved that it could be an improvement .

Reply from Anna Pitcock, Ruoff Mortgage

February 14th, 2025 04:55 PM

Thanks for your feedback, Kaleb. I understand your concern about the security of sensitive data. We're always looking for ways to enhance our platform, and implementing multifactor authentication is a great suggestion. I'll definitely pass...

I can't say enough good things about Anna! She was truely a pleasure to work with and was on top of every detail and answered every question I had. Your team is lucky to have her onboard and I will certainly recommend her and Ruoff to anybody...

Reply from Anna Pitcock, Ruoff Mortgage

January 21st, 2025 02:46 PM

Hi Eric, Thank you so much for your kind words this morning that truly have touched me. I SO appreciate your 5-star review! It was a pleasure to work with you as well. I strive to provide the best service, and your feedback means the world...

141–150 of 255

About

Additional Licenses: NMLS# 651913 | KY - MC327171. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

VA Loans

Kentucky Housing Corporation Products

FHA Loans

USDA Loans

Residential Mortgage Lending

Home Financing Consulting