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Anna Pitcock, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 523 Wellington Way, Lexington, Kentucky, 40503
Telephone: +1-270-589-8260
Rating: 4.97

Senior Loan Officer | NMLS# 651913 | Ruoff Mortgag...

Ruoff Mortgage - Lexington

4.97

(255)

Mortgage

Mortgage Loan Officer

Contact Info

(270) 589-8260

Lexington, KY

https://www.ruoff.com/AnnaPitcock

Location & Business Hours

Business Hours

Wed

24 hours(Open now)

Thu

24 hours

Fri

24 hours

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4.97

(255)

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Anna was knowledgeable, had great communication, and cared about our experience and the outcome of the process. She was WONDERFUL!

Anna was a superhero. She answered calls even during the weekends and evenings, and was very supportive and knowledgeable about the entire process. We were really happy to work with her, and would absolutely recommend her to our friends.

Reply from Anna Pitcock

May 2nd, 2025 01:19 PM

We are thrilled to hear about your exceptional experience with Anna. Her dedication and expertise are truly commendable, and we're glad she could provide the support you needed. Thank you for recommending her and for choosing Ruoff Mortgage....

Anna is excellent - she truly cares and is very knowledgeable! I appreciated her time in ensuring I set myself up to get approved!

Reply from Anna Pitcock

May 2nd, 2025 01:19 PM

We are thrilled to hear about your positive experience with Anna. Her dedication and expertise in assisting clients are truly commendable. We appreciate your kind words and are delighted that she could help you through the approval process....

Anna is amazing. Nobody better! She goes above & beyond to support & communicate every step of the process.

Reply from Owner

April 24th, 2025 02:15 PM

We are thrilled to hear about your positive experience with Anna. Her dedication to supporting and communicating effectively with clients is truly valued. Thank you for sharing your feedback, and we're glad she was able to assist you so well....

Anna was AMAZING! I couldn't imagine working with anyone better. She went above and beyond to ensure we understood every step of the way. She was always available & responsive.

Reply from Anna Pitcock

April 24th, 2025 02:15 PM

We are thrilled to hear about your exceptional experience with Anna. Ensuring clear communication and support throughout the process is our top priority. Thank you for your kind words and for choosing Ruoff Mortgage.

Anna was wonderful to work with. Everything was explained well and the process was simple. Anna took the stress out of the mortgage process!

Reply from Owner

April 24th, 2025 02:16 PM

We are thrilled to hear about your positive experience with Anna. Providing a seamless and stress-free mortgage process is our goal, and we appreciate your feedback. Thank you for choosing Ruoff Mortgage.

Anna Pitcock was wonderful to work with! I was moving out of state and she helped me handle everything I needed. She made this process a lot less stressful and was always available to any my questions.

Reply from Anna Pitcock

April 11th, 2025 03:15 PM

I'm thrilled to hear that I could assist you effectively during your out-of-state move. It was a pleasure working with you, and I'm glad I could help make the process less stressful. Thank you for your kind words and trust in Ruoff Mortgage....

My Fiancé and I worked with Anna as our Loan Officer for our first home buying experience together. She was very knowledgeable, prompt with answers to questions, and very thorough with explaining the whole process to us. We had a little bit...

Reply from Owner

April 24th, 2025 02:17 PM

We are thrilled to hear about your positive experience with Anna during your first home buying journey. Her knowledge and thoroughness are indeed invaluable, especially when navigating complex situations. Thank you for your recommendation,...

My situation was difficult with a few aspects, Anna was very patient and helpful while navigating the process!

Reply from Anna Pitcock

April 3rd, 2025 10:14 PM

I'm glad I could assist you through the complexities of your situation. Your patience and cooperation were greatly appreciated. Thank you for your kind words and for choosing Ruoff Mortgage.

Anna with Ruoff was friendly, efficient, communicative and so helpful. Buying our house was easier than renting which is really saying something! Everything was clearly laid out and any questions I had were answered in a quick and informative...

Reply from Owner

April 24th, 2025 02:17 PM

We are thrilled to hear about your positive experience with Anna at Ruoff Mortgage. It's wonderful to know that the home-buying process was smooth and efficient for you. Your satisfaction is important to us, and we appreciate your kind words...

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About

Additional Licenses: NMLS# 651913 | KY - MC327171. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

VA Loans

Kentucky Housing Corporation Products

FHA Loans

USDA Loans

Residential Mortgage Lending

Home Financing Consulting