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Andy Thorpe, Ruoff Mortgage

Senior Loan Officer | NMLS# 1301352 | Ruoff Mortga...

Ruoff Mortgage - Muncie

4.9

(143)

Mortgage

Mortgage Loan Officer

Contact Info

(765) 744-0490

Muncie, IN

https://www.ruoff.com/AndyThorpe

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Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.9

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I couldn't be happier with my refinance experience! From start to finish, the entire process was incredibly smooth and stress-free. Our loan officer was knowledgeable, attentive, and genuinely took the time to walk us through every step — always...

Reply from Andy Thorpe

March 9th, 2026 05:22 PM

Ashley, I'm glad to hear that your refinance experience was smooth and stress-free. It was a pleasure guiding you through the process and making sure communication was clear every step of the way. Your kind recommendation means a lot, and I’m...

Andy Thorpe is excellent. He is great at communicating and knows his stuff.

Reply from Owner

February 24th, 2026 08:40 PM

Ryan, I appreciate your feedback. It’s gratifying to hear that you found my communication effective and valued my expertise. If you have any future questions or need further assistance, please feel free to reach out.

Andy is amazing! We would recommend him to everyone.

Reply from Owner

February 24th, 2026 07:23 PM

Kendra, thank you for your enthusiastic endorsement. I'm glad to hear you've had such a positive experience, and I truly appreciate your recommendation. If there's anything else you need or any future assistance I can provide, please don't...

Andy is amazing! This is our second time working with him and we appreciate his excellent service . Thanks Andy.

Reply from Andy Thorpe

February 23rd, 2026 08:07 PM

Kendra, thank you for your kind words and for choosing to work with me again. I truly value our ongoing relationship and am glad to have provided you with a positive experience both times. If there's anything more I can assist you with in the...

All information was communicated in a timely manner, detailed information was provided, and I never felt lost while buying my home.

Reply from Owner

February 2nd, 2026 03:17 PM

William, I'm pleased to know that everything was communicated clearly and promptly throughout your home-buying journey. It's important to me that you felt informed and confident at every stage of the process. If there's ever anything more you...

The timely communication and detailed information provided was amazing! I never wondered "What is going on?" during the process.

Reply from Andy Thorpe, Ruoff Mortgage

January 21st, 2026 10:26 PM

Thank you Ben! I appreciate the feedback! It is always my goal to make the process of buying a new home a smooth one, and communication is key to that! Enjoy the new home and thanks for having me be your mortgage lender!

Andy Thorpe was very responsive and helpful through the entirety of the loan process. If I had a question, I would have an answer within the hour. I will be reccomending him to all friends and family needing a mortgage!

Reply from Andy Thorpe, Ruoff Mortgage

January 21st, 2026 10:28 PM

Thank you Jesse!! It is always great to help people, but even more so when they come back and purchase with you a second time! Having a mortgage lender that is attentive and responsive is key to a smooth transaction and I am glad I met those...

The staff was amazing, super friendly and helped me with every step of the process

Reply from Andy Thorpe, Ruoff Mortgage

December 26th, 2025 08:38 PM

I'm glad to hear that you found the staff friendly and helpful throughout the process. It's my goal to ensure every step is seamless for you. Should you have any more questions or need further assistance, feel free to reach out.

Andy was incredibly knowledgable and helped me thru every step. He kept me up to date on all the forms and all informationni needed to gather to keep everything moving forward thru the process .

Reply from Andy Thorpe, Ruoff Mortgage

December 18th, 2025 03:20 PM

Thank you for the kind review! I am so glad to help you get you and your family into a new home!

We were able to close on our house almost a week early because of how fast and efficient the Ruoff team worked together to get everything done. Andy was always just a phone call away and we are so thankful for the communication!

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About

Additional Licenses: NMLS# 1301352. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Specialities

Conventional

State Specific Bond Programs for Indiana

Down Payment assistance programs

FHA

USDA

First Time Homebuyers

City of Muncie Grant Program