Top 5%
Andy Thorpe, Ruoff Mortgage
Senior Loan Officer | NMLS# 1301352 | Ruoff Mortga...
Additional Licenses: NMLS# 1301352.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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Business Hours
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Andy is great to work with, he goes above and beyond. We have worked with him twice now. He is quick with communication and explains everything with great detail. Highly recommend Andy and his team!
Reply from Andy Thorpe
May 25th, 2026 03:32 PM
Jordan, I'm grateful for your kind words and recommendation. It's great to know that my communication and detailed explanations were helpful to you. I'm always here if you need anything else.
Communication throughout the entire process was exceptional . I always knew what was coming my way and how quickly I needed to act.
Andy Thorpe, Ruoff Mortgage has received a review with 5 star rating from Shelly M
Reply from Owner
May 15th, 2026 03:10 PM
Shelly, thank you for the 5-star rating! I'm grateful for your support and pleased to know your experience was positive.
Everything was perfect! Andy is a true professional and provides excellent customer service!
Reply from Andy Thorpe, Ruoff Mortgage
May 4th, 2026 04:30 PM
Thank you so much for the kind words Shelly! Glad I was able to assist!
Andy made the whole loan process super
easy! He walked us through every step and made it easy to understand!
Reply from Owner
May 4th, 2026 04:31 PM
Thank you Gracie! I am so glad I was able to assist you in your home purchase and make your first experience a pleasant one.
Andy made the whole loan process super
easy! He walked us through every step and made it easy to understan!
Reply from Andy Thorpe
May 4th, 2026 03:11 PM
Grace, I'm glad to hear that I could make the loan process easy for you. I appreciate your kind words and am always here if you have any more questions or need further assistance.
Making me understand everything
Reply from Andy Thorpe
May 4th, 2026 01:16 PM
Shawna, I'm pleased to know that I could help you understand everything clearly. If you have any more questions or need further assistance, please feel free to reach out.
Quick and effecient service, excellent attitudes and very knowledgeable
Andy is extremely knowledgeable and his communication is second to none, highly recommend! Great experience!
Reply from Owner
March 10th, 2026 02:13 PM
Jeremy, thank you for sharing your positive experience. It's rewarding to know that you appreciated my knowledge and communication during the process. If you ever have more questions or need further assistance in the future, don't hesitate...
read more
Andy was extremely helpful and his communication, transparency, and knowledge is second to none!
Reply from Andy Thorpe
March 9th, 2026 08:08 PM
Jeremy, I appreciate you taking the time to share your feedback. It’s fulfilling to know that you found my assistance helpful and valued the communication and transparency during the process. If you have any questions or need further assistance...
read more
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About
Additional Licenses: NMLS# 1301352.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional
State Specific Bond Programs for Indiana
Down Payment assistance programs
FHA
USDA
VA
First Time Homebuyers
City of Muncie Grant Program
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Positions
- Ruoff Mortgage - Senior Loan OfficerOct 1st, 2018 - Current
Memberships
- First Muncie - Non-Profit networking group
- NMLS member
- MEIRA Affiliate Member
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2018
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1301352
Awards
Achievements
- Loan Officer of the Month - Muncie - 11/2019
- Loan Officer of the Month - Muncie - 3/2023
Hobbies
- Record collecting
- Music
- Concerts
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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