New American Funding - Andrew Yee

Name: New American Funding - Charlotte| Consumer Direct
Address: 2810 Coliseum Centre Dr Suite 500, Charlotte, North Carolina, 28217
Telephone: +1-800-450-2010
Rating: 4.79

Sr. Loan Officer

New American Funding - Charlotte| Consumer Direct

4.79

(69)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Charlotte, NC

https://www.newamericanfunding.com/mortgage-loans/AndrewYee

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4.79

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From the first call until my closing, Andrew was attentive, informative and very knowledgeable in the loan process. He made me fee like I was his only customer, going so far as to work on my loan during the weekend . I've got to admit i got...

Reply from Andrew Yee

April 10th, 2026 03:19 PM

Simeon, it was great to work with you during your loan process. I'm really pleased that the efforts to keep you informed and supported made a difference. Navigating underwriting requests can be challenging, and I appreciate your patience and...

I felt that Andrew and Janett both did everything they could to help me. They were freindly and professional and worked around my available times.

Reply from Andrew Yee

April 3rd, 2026 03:41 PM

I'm glad to hear that you felt well-supported by both Janett and me, Darin. It's important to me to be both friendly and professional while accommodating your schedule. If there's anything else you need in the future, please don't hesitate...

communication that I have with each other

Reply from Andrew Yee

March 31st, 2026 02:05 PM

Thank you for sharing your thoughts, Gwendolyn. Communication is an essential part of my service, and I'm glad it met your expectations. If you have any further feedback or need assistance, feel free to reach out anytime.

I had a good experience with Naf and Andrew Yee. All questions were answered, and it was a very easy transition. Thank you very much.

Reply from Andrew Yee

March 30th, 2026 03:28 PM

I'm pleased to hear that you had a positive experience, Warren. Answering your questions and ensuring a smooth transition is important to me, and I'm glad it was an easy process for you. If you have any further questions or need assistance...

Kept us informed.

Reply from Andrew Yee

March 23rd, 2026 07:45 PM

Thank you for taking a moment to leave a review, Jacklyn. Keeping clients informed is an important part of my job, and I'm pleased to know you had a positive experience. If you ever have any more questions or need assistance in the future,...

Great communication, professional, kind, and understanding

Reply from Andrew Yee

March 19th, 2026 03:41 PM

I appreciate your kind words, Michael. Ensuring clear communication and maintaining professionalism are key aspects of my approach. I'm glad to know that you felt supported and understood. If there's anything else I can assist you with, please...

Very personable and willing to assist with all my questions a d concerns with no hesitation. Made my loan process smooth. I really appreciate him and all his work through this process

Reply from Andrew Yee

March 9th, 2026 04:37 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

It was just a lot to go through and a long process. The loan processor would say one thing but the underwriter would want something else. Verbiage and being in different areas didn't help.

Reply from Andrew Yee

March 3rd, 2026 07:02 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

The rule that all of you seemed to adhere to; as it relates to departmental structure. Underwriting seemed unaccessible Even when they knit picked about what seemed liked the smallest of details, That they wanted me to research and provide...

Reply from Andrew Yee

February 27th, 2026 08:09 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

First, I already had an existing mortgage with NAF. It was only one year old when I started the process. You already knew the property from the previous appraisal of $207,000. I submitted a new appraisal of $208,000. Your underwriter didn't...

Reply from Andrew Yee

February 25th, 2026 03:20 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.