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Amy Schroeder, Ruoff Mortgage
VP | Branch Manager | NMLS# 645991


University of Indianapolis
Additional Licenses: NMLS# 645991 | GA - 62146 | AL - 70946 | TN - 645991 | KY - MC794112 | LA - 645991 | IN - 36049.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as poss... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
The process was straight forward and we were kept up to date with any changes.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
David, I'm glad you found the process straightforward and appreciated being kept informed about any changes. Ensuring that my clients are updated and comfortable throughout is a key part of my approach. If you have any more questions or need...
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Amy Schroeder, Ruoff Mortgage has received a review with 5 star rating from Nicole V
Reply from Owner
August 12th, 2025 07:31 PM
Nicole, thank you for your wonderful feedback and the perfect rating! I'm really pleased to know you had a positive experience working with me at Ruoff Mortgage. Ensuring a smooth journey and keeping everyone informed is something I strive...
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Listened to my concerns and provided thorough and friendly feedback and advice throughout the process.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm so glad to hear that you felt listened to and supported throughout the process. Providing thorough feedback and advice is important to me, so it's great to know it made a difference for you. If you have any further questions or need additional...
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I wish the interest on the home would be much lower.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Cynthia, it's understandable to wish for lower interest rates, especially when looking at home financing. While some factors are beyond our control, I am committed to providing guidance and support throughout the process to ensure you have...
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Excellent communication and friendly guest service!
Reply from Owner
August 3rd, 2025 03:19 PM
Kelly, I'm pleased to hear that you appreciated the communication and service during your time with Ruoff Mortgage. Ensuring that everyone feels well-informed and welcomed is a priority for me. If there's anything further you might need or...
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Excellent communication and friendly guest service!
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Kelly, I'm glad that you found my communication and service helpful during your experience with Ruoff Mortgage. It's important to me to make sure everyone feels comfortable and informed throughout the process. If there's anything else you might...
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Amy Schroeder, Ruoff Mortgage has received a review with 5 star rating from Joseph M
Reply from Owner
July 15th, 2025 05:52 PM
Thank you, Joseph, for your wonderful feedback about your experience! I am delighted to know that the dedication and efforts made the process smooth and manageable for you. Exceptional service is not optional! If there's anything I can do for...
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Amy and the entire team worked diligently to kake make sure this process was smooth ans obtainable. It's been a long process and at every step Amy and the team was there to answer questions, assist with issues, and made positive at the setbacks...
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Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Thank you, Joseph, for sharing your positive experience! I am pleased to know that my commitment to making the process smooth and manageable was evident throughout your journey. It's rewarding to hear that you felt you had support and guidance...
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Amy was very patient with our endless questions, and also very accomodating of our timeline.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm glad to hear that my patience and flexibility made a positive impact on your experience, Heather. I know how important it is to have clarity and support through such a significant journey, and I'm pleased I could be there for you. If any...
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Amy was absolutely amazing during our first time home buying experience. She was knowledgeable, professional and an all around great person. I would definitely recommend her to friends and family.
Reply from Owner
July 11th, 2025 09:21 PM
I'm grateful for your kind words, Ramon. It's wonderful to hear that you felt supported and well-informed during your first home buying experience. Your recommendation means a lot to me, and I’m glad I could assist you through such an important...
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About
Additional Licenses: NMLS# 645991 | GA - 62146 | AL - 70946 | TN - 645991 | KY - MC794112 | LA - 645991 | IN - 36049.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Specialities
VA Loan Specialist
Refinance
Financing
Home Purchases
Pre-Approvals to Purchase a Home
Cashout Refinance
Loan Origination
FHA Loans
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Education
- University of IndianapolisGeneral StudiesBachelorMay 2001 -Aug 2004

Positions
- Ruoff Mortgage - Columbus - VP Branch ManagerSep 11, 2017 - Current
Memberships
- Columbus Board of Realtors
- Scotsman Guide
- Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 645991
- GA - 62146
- AL - 70946
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Achievements
- Branch Winner
- Originator of The Year 2020
- Originator of The Year 2021
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Hobbies
- Spending time with family
- Enoying the Pool
- Helping Animals
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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