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Amy Schroeder, Ruoff Mortgage
VP | Branch Manager | NMLS# 645991


University of Indianapolis
Additional Licenses: NMLS# 645991 | GA - 62146 | AL - 70946 | TN - 645991 | KY - MC794112 | LA - 645991 | IN - 36049.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as poss... Show More
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9 AM to 5 PM
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Reviews from Web
Amy and her team made the experience easy by making the process as simple as possible and taking the time to explain the application process and answer any questions we had. Amy was one of the reasons why we felt that God has his hand in this...
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Reply from Amy Schroeder, Ruoff Mortgage
December 10th, 2025 03:38 AM
I'm grateful to hear that the effort I put into making the process simple and clear was helpful for you. Taking the time to explain and answer questions is something I take seriously, and I'm always here to support those navigating these transitions....
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Amy was amazing to work with! She answered all of my questions, executed the quickest clear to close that I have ever experienced, and saved me thousands in costs! I couldn't have done this without her- 10/10!
Reply from Amy Schroeder, Ruoff Mortgage
December 2nd, 2025 06:51 PM
It's wonderful to hear about your positive experience, Lauren. I’m pleased I could assist in answering all your questions and facilitate the process quickly. Saving you considerable costs is definitely a highlight, and I'm so glad it had a...
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Amy and Tamia are what made the experience great. She worked around the clock to help us. She called us the moment she knew any updates, she answered all questions and throughly explained everything. Between Amy and Tamia we Had the the BEST...
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Reply from Amy Schroeder, Ruoff Mortgage
September 19th, 2025 05:00 PM
Madison, it’s wonderful to know that my efforts, alongside Tamia's, contributed positively to your experience. I am committed to being responsive and thorough, so I’m glad it was helpful for you. If there’s anything more you'd like assistance...
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Streamline communicatio. easy to navigate throughout the entire process. every was explained and answered all questions I had. The text reminder to sign that I got was much needed. Thank you for everythin!!
Reply from Amy Schroeder, Ruoff Mortgage
September 19th, 2025 04:59 PM
Dorian, I'm pleased to hear that you found the communication process straightforward and helpful. It’s important to me that everything is clearly explained and any questions are fully addressed. I'm glad the text reminders were useful for you...
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Very professional and personable. It was an easy closure. I highly recommend them.
Reply from Owner
September 19th, 2025 04:58 PM
Daniel, it's great to hear you found the process both professional and personable, and that the closure was easy. Your recommendation means a lot to me. Should you have any questions or need further assistance in the future, feel free to reach...
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professional and personable
Reply from Amy Schroeder, Ruoff Mortgage
August 22nd, 2025 05:00 PM
Daniel, I appreciate your thoughts on my approach and how you found my service both professional and personable. It's wonderful to hear that these qualities stood out during your experience. If there's ever anything else you need or any other...
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Our experience with Amy & Tamia at Ruoff Mortgage was like nothing I’ve ever experienced before. Throughout the entire process they responded quickly via phone, email or text to any questions or concerns we may have had. Took the time to make...
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Reply from Owner
August 22nd, 2025 04:59 PM
I'm truly delighted to hear that your experience was so positive and memorable. It's wonderful to know that both Tamia and I could assist you quickly and effectively throughout the process. Making sure you felt informed and supported at every...
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Communication, knowledge, experience and professionalism. From start to finish, working with Amy was the best experience I've ever had applying for a loan. She value our time, was always ready and available to answer any and all questions....
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Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Ulysses, thank you for such a thoughtful review. I'm truly grateful to hear that your experience with me was the best you've had when applying for a loan. I strive to value your time and ensure a smooth process, so knowing that my communication...
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Amy Schroeder, Ruoff Mortgage has received a review with 5 star rating from Donna M
Reply from Owner
August 12th, 2025 07:32 PM
Donna, thank you so much for the wonderful review. I'm delighted to know that your experience was positive. It's always my goal to provide support and guidance throughout the mortgage process. If there's anything more I can assist you with...
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Amy & Talia were amazing !
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Michael, thank you for the kind words! I'm thrilled to hear that both Tamia and I were able to make a positive impact on your experience. It's always rewarding to know our efforts are appreciated. If there's anything more I can do for you now...
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About
Additional Licenses: NMLS# 645991 | GA - 62146 | AL - 70946 | TN - 645991 | KY - MC794112 | LA - 645991 | IN - 36049.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Specialities
VA Loan Specialist
Refinance
Financing
Home Purchases
Pre-Approvals to Purchase a Home
Cashout Refinance
Loan Origination
FHA Loans
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Education
- University of IndianapolisGeneral StudiesBachelorMay 2001 -Aug 2004

Positions
- Ruoff Mortgage - Columbus - VP Branch ManagerSep 11, 2017 - Current
Memberships
- Columbus Board of Realtors
- Scotsman Guide
- Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 645991
- GA - 62146
- AL - 70946
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Achievements
- Branch Winner
- Originator of The Year 2020
- Originator of The Year 2021
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Hobbies
- Spending time with family
- Enoying the Pool
- Helping Animals
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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