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Amy Schroeder, Ruoff Mortgage
VP | Branch Manager | NMLS# 645991


University of Indianapolis
Additional Licenses: NMLS# 645991 | GA - 62146 | AL - 70946 | TN - 645991 | KY - MC794112 | LA - 645991 | IN - 36049.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as poss... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Amy is amazing she keeps you informed every step of the way. She helps relieve some of the stress you will have during the home buying process.
Reply from Owner
August 26th, 2024 06:53 AM
Thanks so much for your kind words, Travis! I'm thrilled to hear that you found our communication helpful and that I could assist in making the home buying process less stressful for you. Your satisfaction is always my highest priority. Please...
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Amy was amazing through the process, being our first home she ensured that we knew where we were every step of the way. She made the process less stressful, she answered every call and email in a timely manner. Thank you for all the help Amy...
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Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Travis, your kind words have absolutely made my day! I'm thrilled to hear that you had a positive experience with me at Ruoff Mortgage. As you were purchasing your first home, I wanted to make sure the process was as smooth as possible for...
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Amy went out of her way through put the loan journey. Kept me informed and took her time to explain how doing a rate refinance would work. Communication never stopped and I always knew when there was something to I needed to do because I get...
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Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm so glad to hear you had such a positive experience, John! It was truly my pleasure to guide you through the loan process and ensure you were kept in the loop every step of the way. Communication is vital, and I'm glad our proactive approach...
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Amy Schroeder, Ruoff Mortgage has received a review with 5 star rating from Yakeisha S
Reply from Owner
August 11th, 2024 12:16 AM
Yakeisha, thank you so much for your generous rating. I'm thrilled to know you had a great experience with us at Ruoff Mortgage. Your satisfaction is our utmost priority and we are pleased to have met your expectations. Do not hesitate to reach...
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How streamlined the process was with Ruoff Mortgage. Amy and Tamia was excellent and communicated each step. I absolutely love the welcome gift! Thank you for making this experience lovely.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm thrilled to hear that you found the process at Ruoff Mortgage streamlined and efficient, Yakeisha. Your positive feedback is greatly appreciated. It was a pleasure to have you as a client and to guide you through each step. Also, I'm glad...
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Amy Schroeder, Ruoff Mortgage has received a review with 5 star rating from Robert C
Reply from Owner
July 22nd, 2024 03:31 PM
Thank you very much for your feedback, Robert. I'm thrilled to hear that you've had a 5-star experience with us at Ruoff Mortgage. It's always a pleasure to help wonderful clients like you. If you ever need anything in the future, do not hesitate...
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Great communication and very helpful through the process!
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm truly pleased to hear that you had a positive experience, Robert. Your feedback is greatly appreciated. Communication is a key component of what we strive for at Ruoff Mortgage, and I'm glad that it helped make your process smoother. I'm...
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Amy and Tamia were an absolute dream to work with! As first time home buyers, they explained everything thoroughly and answered every question we had. They were in constant communication and always kept us updated on the process. They were...
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Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
Hi Nathan, Thank you for the fantastic review and the stellar rating! I'm so pleased to hear that you had such a great experience with Tamia and me at Ruoff Mortgage. It's always our goal to provide clear, thorough information and to stay in...
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The team was very professional, prompt, and the online website was easy to navigate.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm thrilled to hear about your positive experience with us at Ruoff Mortgage, Jazmin! Your feedback regarding our professionalism and promptness is greatly appreciated. We aim to make our online website user-friendly, and I'm glad to hear...
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Amy Schroeder, Ruoff Mortgage has received a review with 5 star rating from Vashan H
Reply from Owner
July 22nd, 2024 03:27 PM
I'm thrilled to hear that you had such a positive experience, Vashan! Your 5-star rating means a lot to me. It was an absolute pleasure working with you and helping you navigate your mortgage needs. If you have any further questions or needs,...
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About
Additional Licenses: NMLS# 645991 | GA - 62146 | AL - 70946 | TN - 645991 | KY - MC794112 | LA - 645991 | IN - 36049.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Specialities
VA Loan Specialist
Refinance
Financing
Home Purchases
Pre-Approvals to Purchase a Home
Cashout Refinance
Loan Origination
FHA Loans
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Education
- University of IndianapolisGeneral StudiesBachelorMay 2001 -Aug 2004

Positions
- Ruoff Mortgage - Columbus - VP Branch ManagerSep 11, 2017 - Current
Memberships
- Columbus Board of Realtors
- Scotsman Guide
- Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 645991
- GA - 62146
- AL - 70946
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Achievements
- Branch Winner
- Originator of The Year 2020
- Originator of The Year 2021
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Hobbies
- Spending time with family
- Enoying the Pool
- Helping Animals
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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