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Amy Schroeder, Ruoff Mortgage
VP | Branch Manager | NMLS# 645991


University of Indianapolis
Additional Licenses: NMLS# 645991 | GA - 62146 | AL - 70946 | TN - 645991 | KY - MC794112 | LA - 645991 | IN - 36049.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as poss... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Got it done
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm thrilled to know you had a positive experience, Kevin! Your feedback is greatly appreciated. I'm glad we managed to 'get it done' smoothly for you at Ruoff Mortgage. I look forward to assisting you again in the future, if you need any further...
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Amy Schroeder, Ruoff Mortgage has received a review with 5 star rating from Chris C
Reply from Owner
September 18th, 2024 06:43 PM
Thank you for your generous rating, Chris! I'm delighted to hear that you had a positive experience working with me at Ruoff Mortgage. It's always my goal to provide the best service possible. I'm here anytime you need assistance in the future....
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This is our second home purchase with Ruoff Mortgage and Amy Schroeder! Both purchases have been an excellent experience. Amy was always available to answer any questions that I had and took the time to explain the process so that I could understand...
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Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm thrilled to hear that you had another great experience with us at Ruoff Mortgage, Christopher! Your kind words are truly appreciated. It's always a pleasure to work with you, and I'm glad I could help clarify the process and answer all...
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Amy! She was very professional and there every step. She was wry knowledgeable and helpful on our journey. No matter the time, she called back to answer ANY questions.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm absolutely thrilled to hear about your positive experience, Natasha! Being there for you every step of the way is part of my commitment to each and every client. I'm glad I could provide the knowledge and responsiveness you needed during...
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Prompt attention to my needs and calls.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm delighted to hear that you had such a positive experience interacting with me. Your feedback about my prompt attention is greatly appreciated. It's my goal to provide the best service possible to clients and I'm glad to see that was reflected...
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Mrs. Amy was such a pleasure to work with. She made things easy to understand and kept the process smooth. I never had to worry about a thing and if i had a question she was right there. It was such a great experience i could do it twice.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I appreciate your kind words, JeQuan. It was equally a pleasure working with you. I'm glad that I could help make the process smoother and more understandable for you. Your confidence in me and the process is much appreciated. If you ever need...
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Amy was very helpful.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm thrilled to hear that you found my services helpful, Bennett. Your feedback is greatly appreciated! At Ruoff Mortgage, we always strive to provide the best service to our clients. Thank you for choosing us and for the excellent rating....
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Amy was very thorough with this entire process, very informative and patient with us. So glad we chose to work with her.
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm thrilled to hear that you had a positive experience! Your kind words and high rating mean a lot. It was a pleasure assisting you throughout the process and I'm glad that my thoroughness, patience, and informative approach met your expectations....
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Amy was the best!! Communication was great! If I had any questions or concerns, she was always there to address them and break things down in terms I could understand. Amy literally made the financial part of me buying a house, the easiest...
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Reply from Owner
August 26th, 2024 06:55 AM
Thank you so much for your kind words, Kerri. I'm thrilled to hear that you had a great experience working with me. I always aim to make the home buying process as smooth as possible for my clients. It was a pleasure assisting you, and I'm...
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Overall communication and availability. Any questions or concerns I had, Amy made sure she broke everything down where I understood and made sure I was clear on every step of the way. Amy made the financial part of buying my house the easiest...
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Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm thrilled to hear that you found our communication effective and that the financial part of your home buying process was simplified! It was a pleasure assisting you, Kerri. Your understanding of each step was a priority for me. It's wonderful...
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About
Additional Licenses: NMLS# 645991 | GA - 62146 | AL - 70946 | TN - 645991 | KY - MC794112 | LA - 645991 | IN - 36049.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Specialities
VA Loan Specialist
Refinance
Financing
Home Purchases
Pre-Approvals to Purchase a Home
Cashout Refinance
Loan Origination
FHA Loans
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Education
- University of IndianapolisGeneral StudiesBachelorMay 2001 -Aug 2004

Positions
- Ruoff Mortgage - Columbus - VP Branch ManagerSep 11, 2017 - Current
Memberships
- Columbus Board of Realtors
- Scotsman Guide
- Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2004
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 645991
- GA - 62146
- AL - 70946
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Achievements
- Branch Winner
- Originator of The Year 2020
- Originator of The Year 2021
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Hobbies
- Spending time with family
- Enoying the Pool
- Helping Animals
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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