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Amy Helmen, Ruoff Mortgage - Senior Loan Officer | NMLS# 234556 | Ruoff Mortgage NMLS# 141868 in South Bend, IN

Amy Helmen, Ruoff Mortgage

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Senior Loan Officer | NMLS# 234556 | Ruoff Mortgag...

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Additional Licenses: NMLS# 234556. My customer service philosophy is rooted in respect, honesty, and clear communication. I understand that buying or refinancing a home—especially for first-time homebuyers—is a major life decision, and I’m ... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
  • Encompass
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    Codi J W
    South Bend, IN
    Posted on November 12th, 2024 04:32 PM
    Amy Helmen was an exceptional collaborator. Her comprehensive knowledge of the process ensured smooth execution. When uncertainties arose, we collaborated effectively to resolve them. I highly recommend her services and would welcome the opportunity...
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    Reply from Amy Helmen
    November 22nd, 2024 04:35 PM
    I truly appreciate your kind words, Codi! It was a pleasure to work with you and assist in navigating the process smoothly. It's fantastic to hear that our collaboration was effective in resolving any uncertainties that came up. I'm thrilled...
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    Andrew M S
    Elkhart, IN
    Posted on October 10th, 2024 01:33 PM
    Amy continually went above and beyond my expectations
    Reply from Amy Helmen
    October 20th, 2024 01:35 PM
    I'm delighted to hear that you were pleased with the service you received, Andrew. Your satisfaction is my top priority, so it's wonderful to know that I was able to exceed your expectations. I look forward to assisting you with your future...
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    Kurt R
    Kalamazoo, MI
    Posted on September 30th, 2024 11:22 AM
    Very friendly and knowledgeable.
    Reply from Amy Helmen
    October 10th, 2024 11:22 AM
    Thanks for taking the time to leave such a wonderful review, Kurt! I'm pleased to hear that you had a positive experience and found my assistance helpful. Your satisfaction is my top priority, and it's always a pleasure to be of service. If...
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    Ryan D
    Posted on September 17th, 2024 11:09 PM
    This is the place you're looking for. Best in town. Amy Helmen had to deal with us. We were the fortunate ones. Thank you for helping, even us Amy! You're Amazing!.
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    Ryan D
    Mishawaka, IN
    Posted on September 17th, 2024 11:07 PM
    Amy Helmen had to deal with us. We were the fortunate ones. Thank you for helping, even us Amy! You're Amazing!
    Reply from Amy Helmen, Ruoff Mortgage
    September 17th, 2024 11:24 PM
    Thank you so much for saying so Ryan! it was a pleasure working with all of you and I couldn't be happier for you and your family. We made it to the finish line :) Congratulations!
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    Joseph T
    Posted on September 13th, 2024 04:31 PM
    Amy is awesome.
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    Joseph T
    Elkhart, IN
    Posted on September 13th, 2024 04:31 PM
    Any was excellent. Quick responses and quality service. Highest recommendation.
    Reply from Amy Helmen
    September 23rd, 2024 04:34 PM
    I truly appreciate your kind words and the five-star review, Joseph! Your high recommendation means a lot to me. I'm delighted to hear that my service met your expectations. It was a pleasure working with you and if you need any further assistance...
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    Deann T
    Elkhart, IN
    Posted on September 13th, 2024 03:59 PM
    Amy. From the first phone call to closing she was amazing.
    Reply from Amy Helmen
    September 23rd, 2024 04:00 PM
    I'm thrilled to hear that your experience from the first phone call to closing was amazing, Deann. It's my goal to make the mortgage process as seamless and efficient as possible for my clients at Ruoff Mortgage. Your kind words and 5-star...
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    Alyssa E
    Goshen, IN
    Posted on September 10th, 2024 03:25 PM
    Amy was the absolute best to work with!! I’m new to process and she was super patient and helpful through every step! She’s absolutely incredible and I will recommend her to everyone that needs it!
    Reply from Amy Helmen
    September 20th, 2024 03:29 PM
    Thank you so much for your kind words, Alyssa. I'm really glad to hear that you found our process straightforward and that I was able to assist you. It was a pleasure working with you and I look forward to helping your friends and family with...
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    Christopher S E
    Goshen, IN
    Posted on September 9th, 2024 08:44 PM
    Amy was always available to help us with questions and getting everything submitted fast to keep the process moving forward and smoothly. I would highly recommend her to anyone in the future who’s looking to buy a new home.
    Reply from Amy Helmen
    September 19th, 2024 08:46 PM
    I'm so thrilled to hear about your positive experience, Christopher! It was my pleasure to support you through the process and ensure everything moved along efficiently. I appreciate your recommendation and I'm always here if you have any future...
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    About
    Additional Licenses: NMLS# 234556. My customer service philosophy is rooted in respect, honesty, and clear communication. I understand that buying or refinancing a home—especially for first-time homebuyers—is a major life decision, and I’m committed to making the process as smooth and stress-free as possible. Whether you're purchasing your first home or refinancing an existing one, I provide reliable guidance every step of the way. Licensed in both Indiana and Michigan, I’m proud to help clients navigate their home financing journey with confidence and clarity.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
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    Addresses and Serving Areas

    Year Started

    2006

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 234556
    Awards
    Ruoff Experience award
    Ruoff Experience a...
    Hobbies
    • Travel
    • Golf
    • Gardening
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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