

Amy Helmen, Ruoff Mortgage
Senior Loan Officer | NMLS# 234556 | Ruoff Mortgag...

Additional Licenses: NMLS# 234556.
My customer service philosophy is rooted in respect, honesty, and clear communication. I understand that buying or refinancing a home—especially for first-time homebuyers—is a major life decision, and I’m ... Show More
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9 AM to 5 PM
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Reviews from Web
Amy was absolutely fantastic!! She made the entire process easy and not stressful at all. Everything was transparent and she answered any questions I had. Thank you so much for helping us get our first home!!
Reply from Amy Helmen
September 14th, 2024 11:27 AM
Hi Charley, thank you so much for taking the time to leave this excellent review. I'm thrilled to hear you found the process easy and stress-free - that's always my goal. It was my pleasure to guide you through each step to secure your first...
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Amazing to work with and will continue to lean on Amy for help now and into the future!
The response and assistance throughout the entire process. From explaining minor changes to helping pick out the best case scenario for our situation. 100/10 loved the service and expertise.
Reply from Amy Helmen
September 13th, 2024 03:35 PM
I'm thrilled to hear that you had a positive experience with me at Ruoff Mortgage, Robert! It was a pleasure to assist you throughout the process, and I'm glad I could help you find the best scenario for your situation. Your feedback is extremely...
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Attention to details and communication.
As a non citizen trying to purchase a home,I can attest that Amy is absolutely incredible! The attention to details, the frequent follow up, incredible communication, and the support and encouragement along the way has made the process so much...
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Reply from Owner
August 16th, 2024 05:34 PM
Phil, you were an absolute pleasure to work with! I couldn't be happier for you and Jenn and how everything came together the way it did. Wishing you the best in your new home!
Amy Helmen, Ruoff Mortgage has received a review with 5 star rating from Bailey G
Amy was great to work with! She helped us with so much that we didn’t know, it was super great!! Would highly recommend Amy!
Highly recommend Ruoff Mortgage. The whole process was clearly explained and they were very helpful! They made it easy and less stressful!
Knowledgeable and friendly communication
Amy is awesome. She really cares about you as a individual and makes the process go so smooth. She did all the heavy lifting while I focused on my own life rather than the process.
Would definitely recommend her.
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About
Additional Licenses: NMLS# 234556.
My customer service philosophy is rooted in respect, honesty, and clear communication. I understand that buying or refinancing a home—especially for first-time homebuyers—is a major life decision, and I’m committed to making the process as smooth and stress-free as possible. Whether you're purchasing your first home or refinancing an existing one, I provide reliable guidance every step of the way. Licensed in both Indiana and Michigan, I’m proud to help clients navigate their home financing journey with confidence and clarity.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234556
Awards
Ruoff Experience a...
Hobbies
- Travel
- Golf
- Gardening
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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