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Amy Helmen, Ruoff Mortgage - Senior Loan Officer | NMLS# 234556 | Ruoff Mortgage NMLS# 141868 in South Bend, IN

Amy Helmen, Ruoff Mortgage

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Senior Loan Officer | NMLS# 234556 | Ruoff Mortgag...

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Additional Licenses: NMLS# 234556. My customer service philosophy is rooted in respect, honesty, and clear communication. I understand that buying or refinancing a home—especially for first-time homebuyers—is a major life decision, and I’m ... Show More
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Business Hours
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9 AM to 5 PM
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Reviews from Web
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    Charley W
    GOSHEN, IN
    Posted on September 4th, 2024 11:27 AM
    Amy was absolutely fantastic!! She made the entire process easy and not stressful at all. Everything was transparent and she answered any questions I had. Thank you so much for helping us get our first home!!
    Reply from Amy Helmen
    September 14th, 2024 11:27 AM
    Hi Charley, thank you so much for taking the time to leave this excellent review. I'm thrilled to hear you found the process easy and stress-free - that's always my goal. It was my pleasure to guide you through each step to secure your first...
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    Robbie W
    Posted on September 3rd, 2024 03:33 PM
    Amazing to work with and will continue to lean on Amy for help now and into the future!
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    Robert W
    GOSHEN, IN
    Posted on September 3rd, 2024 03:32 PM
    The response and assistance throughout the entire process. From explaining minor changes to helping pick out the best case scenario for our situation. 100/10 loved the service and expertise.
    Reply from Amy Helmen
    September 13th, 2024 03:35 PM
    I'm thrilled to hear that you had a positive experience with me at Ruoff Mortgage, Robert! It was a pleasure to assist you throughout the process, and I'm glad I could help you find the best scenario for your situation. Your feedback is extremely...
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    Phillip H
    Plymouth, IN
    Posted on August 16th, 2024 05:00 PM
    Attention to details and communication.
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    Phil H
    Posted on August 14th, 2024 11:40 PM
    As a non citizen trying to purchase a home,I can attest that Amy is absolutely incredible! The attention to details, the frequent follow up, incredible communication, and the support and encouragement along the way has made the process so much...
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    Reply from Owner
    August 16th, 2024 05:34 PM
    Phil, you were an absolute pleasure to work with! I couldn't be happier for you and Jenn and how everything came together the way it did. Wishing you the best in your new home!
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    Bailey G
    Posted on July 22nd, 2024 03:41 PM
    Amy Helmen, Ruoff Mortgage has received a review with 5 star rating from Bailey G
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    Bailey G
    Goshen, IN
    Posted on July 22nd, 2024 03:41 PM
    Amy was great to work with! She helped us with so much that we didn’t know, it was super great!! Would highly recommend Amy!
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    Lori H
    Posted on June 3rd, 2024 11:54 AM
    Highly recommend Ruoff Mortgage. The whole process was clearly explained and they were very helpful! They made it easy and less stressful!
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    Lori H
    South Bend, IN
    Posted on June 3rd, 2024 11:52 AM
    Knowledgeable and friendly communication
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    Joshua H
    Posted on May 31st, 2024 03:07 PM
    Amy is awesome. She really cares about you as a individual and makes the process go so smooth. She did all the heavy lifting while I focused on my own life rather than the process. Would definitely recommend her.
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    About
    Additional Licenses: NMLS# 234556. My customer service philosophy is rooted in respect, honesty, and clear communication. I understand that buying or refinancing a home—especially for first-time homebuyers—is a major life decision, and I’m committed to making the process as smooth and stress-free as possible. Whether you're purchasing your first home or refinancing an existing one, I provide reliable guidance every step of the way. Licensed in both Indiana and Michigan, I’m proud to help clients navigate their home financing journey with confidence and clarity.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
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    Addresses and Serving Areas

    Year Started

    2006

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 234556
    Awards
    Ruoff Experience award
    Ruoff Experience a...
    Hobbies
    • Travel
    • Golf
    • Gardening
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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