

Amy Helmen, Ruoff Mortgage
Senior Loan Officer | NMLS# 234556 | Ruoff Mortgag...

Additional Licenses: NMLS# 234556.
My customer service philosophy is rooted in respect, honesty, and clear communication. I understand that buying or refinancing a home—especially for first-time homebuyers—is a major life decision, and I’m ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
I could not have asked for a better experience, the dynamic duo of Amy Helmen and Pam Colen should be studied! It all went so perfectly and Amy truly took me in as one of her own and gave me the guidance I was in search for. Without her I do...
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Reply from Amy Helmen
December 31st, 2024 08:07 PM
Thank you so much, Henry, for such a glowing review. I'm thrilled to hear that you had a great experience with us. It was truly my pleasure to guide you through the process and make sure you felt comfortable and confident every step of the...
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I shopped around with a few different lenders and Amy at Ruoff was the best! She answered any questions I had, she was available via text, email, or phone call. And she was able to help me close a week earlier!
Amy Helmen, Ruoff Mortgage has received a review with 5 star rating from Michelle F
Amy was an absolute angel throughout the entire process. Keeping me updated on everything going on and going above and beyond to get me the best rates etc she could. Her patient and always upbeat attitude helped to make my home closing process...
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Reply from Amy Helmen
December 12th, 2024 04:09 PM
Hi Michelle, Thank you so much for your kind words and the 5-star rating! I'm thrilled to hear that my assistance was beneficial in your home closing process. It was my pleasure to keep you updated and help find the best rates available to...
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Amy's communication & knowledge
Reply from Amy Helmen
December 5th, 2024 04:11 PM
I appreciate your feedback, Dustin! I'm thrilled that I was able to provide you with a 5-star experience. Communication and knowledge are indeed essential in our line of work at Ruoff Mortgage, and I'm glad you found my service helpful. If...
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Everything was great.
Reply from Amy Helmen
December 4th, 2024 04:14 PM
I'm delighted to hear you had a great experience, Mindy! Your positive feedback truly means a lot. It was my pleasure to assist you on your journey with Ruoff Mortgage. If you have any additional questions or need any further support, don't...
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Amy made this process one of the easiest things I've done! She went above and beyond for me and it meant the world!
Reply from Amy Helmen
November 30th, 2024 04:21 PM
Thank you so much for your kind words, Samantha. I'm thrilled to hear that you found the process easy and that I could assist you beyond your expectations. Your satisfaction is my top priority, and your review reaffirms the hard work I put...
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Amy was amazing at staying in touch , keeping me up to date on every step , and giving me explanations for every document. Amy helped calm my nerves and made my whole loan experience very easy . I would recommend Ruoff and Amy to anyone buying...
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Reply from Amy Helmen
November 29th, 2024 03:05 PM
Thank you so much for your kind words, Ariel. I'm thrilled to hear that you had such a positive experience, and it was my pleasure to guide you through the loan process. It's always my goal to keep clients informed and comfortable every step...
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Amy Helmen was an exceptional collaborator. Her comprehensive knowledge of the process ensured smooth execution. When uncertainties arose, we collaborated effectively to resolve them. I highly recommend her services and would welcome the opportunity...
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Amy Helmen was an exceptional collaborator. Her comprehensive knowledge of the process ensured smooth execution. When uncertainties arose, we collaborated effectively to resolve them. I highly recommend her services and would welcome the opportunity...
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About
Additional Licenses: NMLS# 234556.
My customer service philosophy is rooted in respect, honesty, and clear communication. I understand that buying or refinancing a home—especially for first-time homebuyers—is a major life decision, and I’m committed to making the process as smooth and stress-free as possible. Whether you're purchasing your first home or refinancing an existing one, I provide reliable guidance every step of the way. Licensed in both Indiana and Michigan, I’m proud to help clients navigate their home financing journey with confidence and clarity.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234556
Awards
Ruoff Experience a...
Hobbies
- Travel
- Golf
- Gardening
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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