

Amy Helmen, Ruoff Mortgage
Senior Loan Officer | NMLS# 234556 | Ruoff Mortgag...

Additional Licenses: NMLS# 234556.
My customer service philosophy is rooted in respect, honesty, and clear communication. I understand that buying or refinancing a home—especially for first-time homebuyers—is a major life decision, and I’m ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Amy Helmen, Ruoff Mortgage has received a review with 5 star rating from Michele W
I appreciated how quickly I heard back when I had questions. There were some small issues (on my end) that had to be resolved, and the steps I needed to take to fix those issues were explained clearly. I was confident I understood what I needed...
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Reply from Amy Helmen
March 22nd, 2025 11:08 PM
Thank you so much for your kind words and for taking the time to share your experience, Michele. I'm thrilled to hear that you felt supported and that the guidance provided made the process clearer for you. It's always my goal to ensure that...
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Amy was amazing. Very helpful through our entire experience. Would highly recommend her.
the overall experience with Amy and Ruoff was tremendous, it made our purchasing a home in South Bend very much painless
Reply from Amy Helmen
March 7th, 2025 07:29 PM
Thomas, I'm thrilled to hear that your experience with me and Ruoff Mortgage was a positive one. Making the home-buying process painless is always my goal, especially during such an important time in your life. Thank you for trusting me with...
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Amy was constantly available and made the process simple!
Reply from Amy Helmen
March 7th, 2025 05:30 PM
Andrew, thank you so much for your kind words! I'm thrilled to hear that you found the process simple and that I was able to be there for you whenever you needed. It's incredibly rewarding to know that my efforts made a positive impact on your...
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Amy was thorough and attentive, made our purchase a simple transaction.
Reply from Amy Helmen
March 7th, 2025 04:21 PM
Thank you so much, Katharine! I'm thrilled to hear that you had a positive experience. It was a pleasure working with you and making your purchase process as smooth as possible. Your kind words mean a lot to me, and I'm glad I could assist...
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Amy Helmen, Ruoff Mortgage has received a review with 5 star rating from Michael B
Amy made the complicated easy. This was a great process.
Reply from Amy Helmen
March 2nd, 2025 09:04 PM
Michael, I'm so pleased to hear that you felt the process was made easy! It's always my goal to simplify things and make the experience as smooth as possible for my clients. Thank you for taking the time to share your thoughts. Working with...
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I could not have asked for a better experience, the dynamic duo of Amy Helmen(Ruoff mortgage) and Pam Colen(Mckinley Real Estate) should be studied! It all went so perfectly and Amy truly took me in as one of her own and gave me the guidance...
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Reply from Owner
December 23rd, 2024 03:13 PM
So thrilled to hear about your positive experience, Henry! It was a complete joy working with you and assisting you through the process. You were fantastic an to work with and are definitely ready for this journey. Congratulations on your new...
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I could not have asked for a better experience, the dynamic duo of Amy Helmen(Ruoff mortgage) and Pam Colen(Mckinley Real Estate) should be studied! It all went so perfectly and Amy truly took me in as one of her own and gave me the guidance...
read more
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About
Additional Licenses: NMLS# 234556.
My customer service philosophy is rooted in respect, honesty, and clear communication. I understand that buying or refinancing a home—especially for first-time homebuyers—is a major life decision, and I’m committed to making the process as smooth and stress-free as possible. Whether you're purchasing your first home or refinancing an existing one, I provide reliable guidance every step of the way. Licensed in both Indiana and Michigan, I’m proud to help clients navigate their home financing journey with confidence and clarity.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2006
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234556
Awards
Ruoff Experience a...
Hobbies
- Travel
- Golf
- Gardening
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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