

Top 5%
Guild Mortgage - Alona Hayes
Branch Manager | NMLS# 180226

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We had the best experience buying our forever home. Alona at Guild Mortgage and her team are the best. The wife and I both work long hours and all the time. They went above and beyond to close in a timely manner and answer all of our questions...
read more
Reply from Alona Hayes
January 6th, 2025 09:39 PM
Hi Lonnie, Thank you so much for your glowing review and for giving me a perfect rating! I'm thrilled to hear that you had such a great experience working with my team and I. We always strive to provide excellent service regardless of the time...
read more
Alona helped us when no one else would if your in the market to buy a house don’t hesitate to give her a call she will walk you through everything
Reply from Alona Hayes
January 6th, 2025 09:42 PM
Thank you so much for your kind words, Storm. It was truly a pleasure helping you navigate through the home buying process. I'm delighted to hear that you found the experience helpful. I'm always here if you need anything else. Thank you for...
read more
I'd highly recommend Alona to anyone who may need help with their credit or just needs help through the process. I've used her both personally and professionally. She always overdelivers! My favorite thing about her is her communication skills...
read more
Reply from Alona Hayes
January 6th, 2025 09:41 PM
Thank you so much for your kind words, Renell. I am thrilled to hear that you had a positive experience with me and found my communication skills helpful. Your satisfaction is my top priority, and I'm glad to have been able to assist you both...
read more
Alona Hayes made everything so easy to understand and helped us with any questions we had...She called us on a Sunday afternoon the first time to help us out! We are so happy our realtor Travis Wright recommended her...
Reply from Alona Hayes
January 6th, 2025 09:40 PM
I'm truly grateful for your kind words, Rebecca! It was a pleasure to assist you, especially as ensuring understanding and availability for my clients is very important to me. Also, a special thanks to Travis Wright for the recommendation....
read more
Alona was amazing. I'm finally a homeowner because of her swiftness, and attention given to my loan
Reply from Alona Hayes
January 25th, 2025 06:08 PM
Thrilled to hear your positive feedback, Trevaun! I'm so glad I could assist in making your dream of homeownership a reality. It was a pleasure working with you, and I appreciate your trust in me and Guild Mortgage. Your satisfaction is my...
read more
Alona is amazing. She saved my mortgage when a separate lender pulled out on THE DAY OF CLOSING. I’m extremely grateful she was able to get everything together and going in just 15 days. I’m an extremely happy homeowner now!
Reply from Alona Hayes - GUILD
September 10th, 2026 04:28 PM
Solomon, I appreciate your kind words and am really glad I could help save your mortgage in such a critical moment. It's wonderful to know you're now a happy homeowner. If you ever need anything else, feel free to reach out!
I cannot express enough gratitude for the exceptional service I received from Alona Hayes at Guild Mortgage. From start to finish, Alona demonstrated professionalism, dedication, and passion unmatched in the industry. She went above and beyond...
read more
Reply from Owner
January 25th, 2025 06:08 PM
Thank you so much for your detailed review, M. I am thrilled to hear that you found the mortgage process smooth and successful with my guidance. Every step of the way, it was my priority to ensure you understood your options and felt confident...
read more
I cannot express enough gratitude for the exceptional service I received from Alona Hayes at Guild Mortgage. From start to finish, Alona demonstrated professionalism, dedication, and passion unmatched in the industry. She went above and beyond...
read more
Reply from Alona Hayes
January 25th, 2025 06:10 PM
Michael, your feedback just made my day! I am thrilled to hear that you had a positive experience with me at Guild Mortgage. It was indeed a pleasure guiding you through the process of obtaining a mortgage. Your dream of owning a home was as...
read more
She was so easy to work with! Worked weekends, was always available for any questions.
Reply from Alona Hayes
January 25th, 2025 06:09 PM
Thank you so much for the kind words, Larry! I'm thrilled to hear you had a positive experience and found our communication effective. I always aim to be available for my clients, and it makes me happy to know it was appreciated. Your 5-star...
read more
Alona is such a fantastic lender. She is so kind and compassionate and truly has the heart of a giver. She works around the clock to make sure her buyers and realtors have what they need to make deals happen! She offers solutions when there...
read more
Reply from Alona Hayes
January 25th, 2025 06:09 PM
Leah, thank you so much for your glowing review and the perfect rating! I'm delighted to hear that you found my service beneficial. It's always my top priority to ensure that my clients and associates get all the support they need, and I'm...
read more
181–190 of 271
About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 180226
Gallery


Achievements
- TOP FHA AND VA PRODUCER
- 2021, 2022, 2024 PRESIDENT'S CLUB
- REI - MORTGAGE LOAN OFFICER OF THE YEAR! 2023
Hobbies
- Baking.
- Spending time with my family.
- Find the best loan programs for my clients!
View All
Disclaimer
I am authorized to do business in the states of Arkansas, Colorado, Kansas, Missouri, Oklahoma and Texas.; NMLS ID: 180226; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.