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Guild Mortgage - Alona Hayes
Branch Manager | NMLS# 180226

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Would have been better if we would have known what documents were needed at one time as opposed to having to scramble.
Reply from Alona Hayes
January 25th, 2025 06:07 PM
I appreciate your honest feedback, Hannah. Transparency and clear communication are crucial to us at Guild Mortgage. I apologize if you felt you were left in the dark regarding necessary paperwork for your purchase. I'll take this feedback...
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She was fast at what she does easy to work with got us approved fast and look forward to working with her again
Reply from Alona Hayes
January 25th, 2025 06:09 PM
I'm really pleased to hear that you found our process efficient and smooth, Martin. Your feedback means a lot to me. It was a pleasure helping you with your purchase, and I'm very happy that you were satisfied with the service. I'm looking...
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Alona and her team did an amazing job and stayed on top of everything from start to finish. Highly recommend.
Reply from Owner
January 6th, 2025 09:40 PM
I'm so glad to hear that you had such a positive experience, Niobel! Ensuring a smooth process from start to finish is always my top priority, and it's wonderful to know that my team and I were able to achieve that for you. Your recommendation...
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The process went smoothly and it felt like the team was on top of everything throughout the entire proces.
Reply from Alona Hayes
January 5th, 2025 09:16 PM
So happy to hear that your experience with us at Guild Mortgage was a smooth one, Niobel! Thank you for trusting me and my team throughout the process. We make it a point to stay on top of everything to ensure a seamless experience for our...
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It was a great experience once we got the finish line!! Thank you for your assistance on this closing
Reply from Alona Hayes
January 6th, 2025 09:41 PM
I'm so glad to hear that you had a great experience with your home purchase, Elizabeth. It was a pleasure assisting you in reaching the finish line. Thank you for choosing Guild Mortgage and for your 4-star review. I hope to serve you again...
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Guild Mortgage - Alona Hayes has received a review with 5 star rating from Julie B
Reply from Owner
January 6th, 2025 09:42 PM
I'm truly delighted to hear that you had a positive experience, Julie. Your 5-star rating means a lot to me. It's always my goal to provide the best service at Guild Mortgage. I appreciate your feedback and look forward to serving any future...
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Alona, is super responsive and willing to jump in and help my clients that can't get closed with Veterans united . She has helped me with several and has got the buyer's to the closing table.
Reply from Alona Hayes
December 26th, 2024 06:50 PM
I'm extremely grateful for your generous review, Julie. It's incredibly rewarding to hear how much you value my responsiveness and dedication in helping your clients, especially when they face difficulties with other lenders like Veterans United....
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Recently we purchased a home & Alona Hayes was excellent throughout the entire process. She was professional, friendly & helpful. I would highly recommend Alona with guild mortgage for your home buying experience
Reply from Owner
January 6th, 2025 09:43 PM
I'm thrilled to hear that you had such a positive experience with your home purchase, Stephanie! It's always my goal to provide a smooth, friendly, and professional service. I'm glad that I could assist in making your home buying experience...
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Alona is the best! She and her team at Guild helped us through a complicated process without a hitch. If you need financing for a home purchase, call Alona!
Reply from Alona Hayes
January 6th, 2025 09:39 PM
Thank you so much for the glowing review, Larry! I'm thrilled to hear you found our process at Guild Mortgage helpful and uncomplicated. My team and I always strive to make your home financing experience as smooth as possible. Don't hesitate...
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Guild Mortgage - Alona Hayes has received a review with 5 star rating from Dave A
Reply from Owner
January 6th, 2025 09:38 PM
Dave, thank you so much for your valuable feedback. I'm thrilled to hear you've had a positive experience with me at Guild Mortgage. Your 5-star rating means a lot! I'm here to assist you with any future needs. Thanks again! - Alona Hayes
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Addresses and Serving Areas
Primary Serving Area
Year Started
1960
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 180226
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Achievements
- TOP FHA AND VA PRODUCER
- 2021, 2022, 2024 PRESIDENT'S CLUB
- REI - MORTGAGE LOAN OFFICER OF THE YEAR! 2023
Hobbies
- Baking.
- Spending time with my family.
- Find the best loan programs for my clients!
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Disclaimer
I am authorized to do business in the states of Arkansas, Colorado, Kansas, Missouri, Oklahoma and Texas.; NMLS ID: 180226; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.