Alan Robbins, Ruoff Mortgage
Senior Loan Officer | NMLS# 131595 | Ruoff Mortgag...
Additional Licenses: NMLS# 131595.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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always available for questions.
Everything throughout the process was wonderful except for one surprise at closing. A credit card balance that was supposed to have been paid off as a condition of the loan was removed, and I was not notified, so it affected my budgeting for...
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Alan is extremely knowledgeable,
Patient and was always available to me with any questions I have! Alan is awesome!!
Alan went above and beyond.There were a few VA requirements on the appraisal and Alan handled them in a very professional manner.
Everything was handle smoothly and efficiently. I was nervous going into the process but I couldn’t have asked for better communication and service which helped ease my stress of it all.
Everything was great. Alan was the best! He explained everything in detail and answered all my questions.
Reply from Allen Johnson
May 30th, 2023 07:11 PM
Hi David. Thank you for your kind words and for taking the time to complete our survey. We are glad to hear that you had a great experience with Alan. He is a valued member of our team, and we are proud to have him on board. We are also pleased...
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I was referred to Alan to discuss plans to either buy or refinance my current home and he was very helpful and extremely knowledgeable in loan types and programs that were best suited to my situation. I highly recommend Alan because of his...
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I was referred to Alan to discuss plans to either buy or refinance my current home and he was very helpful and extremely knowledgeable in loan types and programs that were best suited to my situation. I highly recommend Alan because of his...
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Alan has been in the mortgage business for over 25 years and it shows. He is up-to-date on any changes and is resouceful at answering any of my questions, even if he has to get back with me at a later time. His follow-up is second to none....
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About
Additional Licenses: NMLS# 131595.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Fixed Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 131595
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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