Alan Robbins, Ruoff Mortgage

Name: Ruoff Mortgage - Ann Arbor
Address: 305 E. Eisenhower Pkwy Suite 112, Ann Arbor, Michigan, 48108
Telephone: +1-734-646-9604
Rating: 4.97

Senior Loan Officer | NMLS# 131595 | Ruoff Mortgag...

Ruoff Mortgage - Ann Arbor

4.97

(59)

Mortgage

Mortgage Loan Officer

Contact Info

(734) 646-9604

Ann Arbor, MI

https://www.ruoff.com/AlanRobbins

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.97

(59)

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4.96

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Highly recommend Alan! Always available to answer questions, professional, knowledgeable and a very personable person.

Alan was always available to answer questions. Very professional and awesome to work with. Highly recommend Alan. Knowledgeable and personable!

Reply from Alan Robbins, Ruoff Mortgage

December 23rd, 2024 01:53 PM

So glad to hear that you had such a positive experience, Mary! I strive to be available and provide professional service to all my clients. Thank you for your high recommendation and for taking the time to leave a 5-star review. It was a pleasure...

Communication with Alan, and the ease of use of Loan Butler

Reply from Alan Robbins, Ruoff Mortgage

December 23rd, 2024 01:53 PM

I greatly appreciate your feedback, Stephen. It's fantastic to hear that your communication with me and your experience using Loan Butler were positive. Your satisfaction is our top priority at Ruoff Mortgage. If you require any further assistance,...

Alan really is great to work with, we appreciate his consistency and timely communcations. Thank you!

Reply from Alan Robbins, Ruoff Mortgage

December 17th, 2024 05:46 PM

I'm so glad to hear that you found my service satisfactory, Kristin. It was a pleasure to work with you as well. Your feedback means a lot to me and to all of us here at Ruoff Mortgage. We always strive to provide timely and consistent service....

Alan Robbins, Ruoff Mortgage has received a review with 5 star rating from Jimmy F

Reply from Owner

November 27th, 2024 05:00 PM

Thanks for the stellar rating, Jimmy! I'm thrilled to hear you had a positive experience with us at Ruoff Mortgage. Your satisfaction is our top priority, and it always feels great to know we're meeting that. If you have any other mortgage...

Alan was able to explain it to us very well being our first time and willing to go out of his way to make things happen!!

Reply from Alan Robbins

December 6th, 2024 08:28 PM

I'm thrilled to hear that you had such a positive experience, Jimmy! As a first-time homebuyer, it's crucial to understand the process and I'm glad I could be of assistance. Your feedback means a lot to me and the Ruoff Mortgage team. Rest...

Alan was great to work with! He made sure we understood everything and was always there when we had questions. He made our experience as first time homebuyers very smooth and easy!

Reply from Alan Robbins, Ruoff Mortgage

November 1st, 2024 03:31 PM

Thank you so much for your kind words, Jazmin. I'm thrilled to hear that you found our process smooth and easy, especially as first-time homebuyers. Your satisfaction is my top priority, and I'm glad I was able to make your experience a positive...

Alan Robbins, Ruoff Mortgage has received a review with 5 star rating from Kacie R

Communication was great, the Ruoff portal was a lovely feature that helped keep me organized, and the loan officer was very knowledgeable and experienced. Additionally, my husband and I wanted to close quickly and with the help of our loan...

Alan was excellent throughout the whole process! He was fast, knowledgeable, answered any and all questions I had, kept me up to date on everything, and actually spent the time to help me. I couldn't be any happier!

Reply from Owner

August 20th, 2024 11:23 AM

Thank you so much for the positive, Gabby! I'm glad to hear that you're satisfied with the process and found it informative. It was sincerely my pleasure to assist you throughout your mortgage journey. Your happiness and satisfaction are my...

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About

Additional Licenses: NMLS# 131595. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Down Payment Assistance

Conventional Home Loan

Home Renovation Loan

Mortgage Refinance

Fixed Rate Mortgages

USDA Loans

Qualified Mortgage Pre-Approvals

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS# 131595

Disclaimer

NMLS CONSUMER ACCESS

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