Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
awesome work
My lending agent craig Nichols
was there for my every need
Reply from Craig B. Nichols
October 12th, 2026 03:11 PM
Margaret, I'm happy to know that I could be there for every need during your experience with Highlands Residential Mortgage, Ltd. Your feedback is truly appreciated.
Wow! Jeff and his team came into our home buying process when our previous funding fell through and they exceeded every expectation! Amazing communication, excellent mentorship through the process, very patient and kind 10/10 would recommend...
read more
Reply from Jeffery Brooks
October 12th, 2026 02:31 PM
Kirsten, I'm so glad to know that I could step in and help you through the home buying process when you needed it. At Highlands Residential Mortgage, Ltd., we strive to provide excellent communication and support, and I'm pleased to see that...
read more
Buying a home can be overwhelming, but Craig Nichols made the journey easy. We can’t thank him enough for his outstanding service.
Reply from Craig B. Nichols
October 13th, 2026 02:47 PM
Thank you Geidy, it was a pleasure working to get you guys into your beautiful new home!!
Craig being grateful person
Reply from Craig B. Nichols
October 5th, 2026 05:32 PM
Thank you Mr. Servin, I was honored to be a part of your purchase journey and get you and Geidy into this beautiful new home!!
He was very helpful in everything very good communication
Reply from Craig B. Nichols
October 5th, 2026 02:04 PM
Thank you Mr. Toledo, I was honored to help you guys on your purchase journey! I hope you guys enjoy this beautiful home for many years to come!
very honest and respectful ! very great communication and very smooth process
Reply from Craig B. Nichols
October 1st, 2026 01:53 PM
Thank you Mrs. Arroyo, it was my great pleasure helping you guys get into your beautiful new home!!
Quick, upfront, and honest answers. Craig was very helpful and understanding!
Reply from Craig B. Nichols
September 30th, 2026 05:52 PM
Thank you Mrs. Werbiski, it was a true pleasure working with you and your husband to get you guys into your beautiful new home!!
We have been so blessed to have Craig as our lender he has made this process for us so easy. He was always honest and very respectful. As first time home buyers we were so scared starting this process but Craig guided us in the right path and...
read more
Reply from Craig B. Nichols
September 29th, 2026 01:34 PM
Sitlali, I'm grateful to hear that your experience as first-time home buyers was made easier with my guidance. At Highlands Residential Mortgage, Ltd., it's important to me to provide honest and respectful service. Thank you for your kind recommendation;...
read more
I cannot say enough great things about Jeffery and his teammate Robert. From the very beginning, they went above and beyond to help my wife and me through the home loan process. Although our credit situation was not ideal, Jeffery worked tirelessly...
read more
1–10 of 1659
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
