Zach Kent
Branch Manager/Senior Loan Officer | NMLS# 1214281
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Reviews from Web
It was a very pleasant experience working with Zack. He not only helped us have a clear view of the whole process but made us feel confident that we were in good hands. He was very responsive, professional and always maintained positive attitude....
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Reply from Zach Kent
October 8th, 2026 09:21 PM
Hi Han, Thank you so much for your kind words and for taking the time to leave such a wonderful review. I'm thrilled to hear that you felt confident and well-supported throughout the process. It was a pleasure working with you, especially with...
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Zach and his team were excellent to work with. They communication throughout the process was great. They were able to get us CTC in a matter of days! Great work and I will introduce Zach to future clients. Having a rockstar lending team is...
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Reply from Zach Kent
October 8th, 2026 09:21 PM
Wow, Tracy, this review truly made my day! Hearing that my team and I provided an excellent experience, especially with the clear communication and quick CTC, is exactly what we strive for. Knowing you'd recommend me to future clients means...
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Zach and Team made our buying experience stress free and timely. His attention to detail, continual communication through the process, and care of clients is second to none. Would recommend the team to anyone looking to purchase a home . Top...
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Reply from Zach Kent
October 8th, 2026 09:21 PM
Wow, Olyn, this review absolutely made my day! Hearing that we were able to make your home buying experience stress-free and timely is exactly what we strive for. I really appreciate you highlighting our attention to detail and communication...
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Zach was knowledgable & punctual when it came to all deadlines. I will continue to refer clients to him.
Reply from Zach Kent
October 8th, 2026 09:21 PM
Hi Luke! Thank you for your high rating and wonderful feedback. I'm glad to hear that you had a great experience with me at Highlands Residential Mortgage, Ltd. Your satisfaction is my top priority and I appreciate your recognition of my timely...
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Zach and his team were very attentive and responsive and made the process stress free. I will certainly be recommending them!
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm thrilled to hear that you found our process stress-free, Juan, and that my team and I were able to provide you with attentive and responsive service. Your satisfaction is our top priority at Highlands Residential Mortgage, Ltd. We are so...
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so personable and always delivers what he promises!
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm absolutely thrilled to hear that you had such a positive experience, Andrea! It was my pleasure to help you through the process and I always strive to deliver on my promises. Thank you for your kind words and the stellar rating. I hope...
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Zach managed the process in a very timely manner. I was kept up to date on the process and had quick responses to questions when I needed information.
Reply from Zach Kent
October 8th, 2026 09:21 PM
Really appreciate your kind words, Rickey! It was my pleasure to help you navigate through the process. I strive to keep everything timely and communication clear for the benefit of clients like you. Feel free to reach out if you need anything...
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Super efficient and great customer service
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm thrilled to hear that you found our process to be efficient and our customer service satisfactory. My primary goal at Highlands Residential Mortgage, Ltd. is to provide top-notch service to all clients. Your feedback is greatly appreciated...
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Zach is great! Zach contact me through every step of the loan process. Made sure I understood and always available for any questions. Definetly would recommend Zach to family and friends.
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm thrilled to hear that you had a positive experience, Elizabeth! I strive to ensure that every step of the loan process is clear and seamless, and I'm glad to hear that it was successful in your case. I am here for you anytime you have any...
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Quick and easy
Reply from Zach Kent
October 8th, 2026 09:21 PM
Thank you for your feedback, Christi! It's great to hear that you found our process to be quick and easy. At Highlands Residential Mortgage, Ltd., we strive to provide efficient and hassle-free experiences for all our clients. Your high rating...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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