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Whitney Oertel - Senior Mortgage Loan Officer | NMLS # 211253 in Norfolk, VA

Whitney Oertel

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Senior Mortgage Loan Officer | NMLS # 211253

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Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here t... Show More
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Reviews from Web
  • Encompass
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    Jennifer C
    Chesapeake, VA
    Posted on January 31st, 2026 01:26 PM
    Whitney was beyond helpful through the entire process. As a first time homebuyer she went the extra mile and was always patient to explain every aspect of the process. Her communication level was superb - completely responsive and would take...
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    Reply from Whitney Oertel
    February 11th, 2026 07:27 PM
    Your positive feedback brightened my day! I enjoyed working with you throughout the process. I hope that you're enjoying your new home!
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    Shawna R
    Chesapeake, VA
    Posted on January 20th, 2026 12:10 AM
    Easy to work with, upfront and honest. Guided us through the whole buying process.
    Reply from Whitney Oertel
    January 27th, 2026 04:35 PM
    Thank you for your kind review. We're committed to being your lifelong reliable source for mortgage solutions.
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    Garrett B
    Franklin, VA
    Posted on October 25th, 2025 12:25 PM
    Very simple and easy
    Reply from Whitney Oertel
    November 3rd, 2025 05:19 PM
    Your review is greatly appreciated. We're excited to continue being your trusted lender.
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    William C
    Moyock, NC
    Posted on October 18th, 2025 08:38 PM
    Great communication throughout the process, Whitney was always readily available for questions.
    Reply from Whitney Oertel
    October 23rd, 2025 06:20 PM
    Thank you so much for the review! I'm thrilled to hear that you're happy with the process! Wishing you many wonderful memories in your new home.
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    Cara W
    Moyock, NC
    Posted on October 18th, 2025 12:25 PM
    Whitney was amazing to work with. Effective and clear communication through a traditionally very complicated process. She made buying our home so much easier and I would 10000% work with her again and recommend her to others.
    Reply from Whitney Oertel
    October 23rd, 2025 06:23 PM
    Thank you so much for the fantastic review! Helping you secure your home loan was an absolute pleasure. Wishing you all the best as you settle in! I hope the apple tree was located. :)
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    Chad C
    Suffolk, VA
    Posted on October 6th, 2025 01:16 PM
    Whitney had timely responses to our questions. She went the extra mile by showing up at the closing to present us with a congratulatory basket full of Fall goodies. Thank you, Whitney!
    Reply from Whitney Oertel
    October 13th, 2025 01:18 PM
    We're grateful for your positive review and hope to work together again in the future.
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    Angela M
    Posted on August 29th, 2025 02:55 PM
    The loan process was so easy thanks to Whitney.!
    Reply from Owner
    January 9th, 2026 11:25 AM
    I'm excited to continue serving you with dedication and expertise in the future, Angela.
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    Angela L M
    Camden, NC
    Posted on August 29th, 2025 02:55 PM
    Whitney is the ultimate professional! I would recommend her to anyone
    Reply from Whitney Oertel
    September 5th, 2025 02:55 PM
    Your review means the world to us. We're here to support you every step of the way.
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    Stephen E J
    Corolla, NC
    Posted on May 21st, 2025 01:03 PM
    Great experience with Whitney
    Reply from Whitney Oertel
    May 28th, 2025 01:04 PM
    We're honored by your positive review. Feel free to reach out to us anytime you need assistance.
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    Brittany
    Posted on April 4th, 2025 12:18 PM
    Such a great experience working with Whitney! She is so helpful and right by your side the whole time!
    Reply from Owner
    January 9th, 2026 11:21 AM
    Thank you so much, Brittany! It was a pleasure working with you!
  • 31–40 of 495
    About
    Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here to answer your questions and share her knowledge and resources that will help you make informed decisions with confidence. Whitney is committed to providing excellent customer service to her clients. She can help make your mortgage experience a very pleasant one! Whitney has been a Mortgage Loan Officer for over 15 years and has worked in the real estate industry for over 20 years.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Positions
    • Towne Mortgage - Senior Mortgage Loan Officer
      Feb 1st, 2012 - Current
    Addresses and Serving Areas

    Year Started

    2007

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 211253
    Achievements
    • Top Mortgage Professional by Virginia Living Magazine
    • Five Star Mortgage Professional by Coastal Virginia Magazine
    Hobbies
    • Traveling
    • Golf
    • Home Decorating & Design
    • View All
    Disclaimer
    Towne Mortgage. NMLS 91904. Equal Housing Lender. Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.