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Whitney Oertel - Senior Mortgage Loan Officer | NMLS # 211253 in Norfolk, VA

Whitney Oertel

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Senior Mortgage Loan Officer | NMLS # 211253

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Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here t... Show More
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Reviews from Web
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    Jeffrey M
    Posted on July 17th, 2026 04:01 PM
    Whitney was always willing and quick to respond throughout the process. She communicated well with everyone involved (even after normal hours), locked-in the rate at an appropriate time, and worked to ensure closing occurred before expiration....
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    Reply from Owner
    July 21st, 2026 12:27 PM
    Thank you for your kind words, Jeffrey. I’m here to help you navigate the world of mortgages whenever you need.
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    Jeffrey M
    Suffolk, VA
    Posted on July 17th, 2026 04:01 PM
    Whitney was always willing and quick to respond throughout the process. She communicated well with everyone involved (even after normal hours), locked-in the rate an an appropriate time, and worked to ensure closing occurred before expiration....
    read more
    Reply from Whitney Oertel
    July 21st, 2026 03:14 PM
    Thank you so much for the feedback!! I appreciate it so much! I adore your family! Enjoy your beautiful new home!
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    Caty B
    Posted on July 11th, 2026 07:44 PM
    Whitney Oertel was super helpful in navigating the mortgage process and explained our options and developed different scenarios(E.g. mortgage types, rate buydown, etc..) to help us better understand what would work best for us. She was always...
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    Reply from Owner
    July 24th, 2026 01:02 PM
    It was a pleasure working with you! I am always here for your mortgage needs!
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    Caitlin B
    Norfolk, VA
    Posted on July 11th, 2026 07:38 PM
    I really appreciated that you were able to accommodate our schedules and answer questions outside of normal business (I.e. our working) hours. Communication was smooth throughout the entire process
    Reply from Whitney Oertel
    July 13th, 2026 05:25 PM
    Thank you so much, Caty! I truly enjoyed working with you throughout the process. Enjoy your beautiful new home!!
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    Kaitlyn Z
    Chesapeake, VA
    Posted on July 4th, 2026 01:24 PM
    Quick responses, thorough guidance
    Reply from Whitney Oertel
    July 13th, 2026 07:49 PM
    We're delighted that you're happy with our service! Don't hesitate to reach out if you have any more questions.
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    Dakota M
    Posted on June 26th, 2026 10:36 PM
    Whitney Oertel has received a review with 5 star rating from Dakota M
    Reply from Owner
    July 2nd, 2026 12:28 PM
    I’m grateful for your positive feedback. Your satisfaction is what drives me to excel.
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    Dakota M
    Chesapeake, VA
    Posted on June 26th, 2026 10:36 PM
    The overall communication throughout the process was just amazing, as first time homebuyers we had many questions and everything was answered and explained!
    Reply from Whitney Oertel
    July 6th, 2026 05:27 PM
    We're grateful for your positive feedback. Your satisfaction is what drives us to excel.
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    Zack B
    Posted on June 10th, 2026 12:28 PM
    This is my third time working with Whitney. I cannot recommend her highly enough. She is thorough, communicative, & expeditious from start to finish. It was a pleasure working with her as always.
    Reply from Whitney Oertel
    July 21st, 2026 03:22 PM
    Thank you so much, Zack! Thank you for trusting me with your biggest investments. It's an honor! Enjoy your beautiful new home!
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    Khett D
    Posted on May 23rd, 2026 04:07 PM
    Whitney Oertel has received a review with 5 star rating from Khett D
    Reply from Owner
    June 4th, 2026 07:43 PM
    Your review is greatly appreciated. I’m excited to continue being your trusted lender.
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    Sarah L
    Virginia Beach, VA
    Posted on May 23rd, 2026 04:07 PM
    Whitney did a ton of work to get us the best possible mortgage and kept us well informed the entire time.
    Reply from Whitney Oertel
    June 1st, 2026 06:25 PM
    We're thrilled to have earned your trust. Reach out to us whenever you need mortgage advice.
  • 11–20 of 495
    About
    Whitney enjoys sharing her expertise by assisting clients in achieving their financial goals. She understands that purchasing or refinancing a home is one of the biggest financial decisions that you will make in your lifetime. She is here to answer your questions and share her knowledge and resources that will help you make informed decisions with confidence. Whitney is committed to providing excellent customer service to her clients. She can help make your mortgage experience a very pleasant one! Whitney has been a Mortgage Loan Officer for over 15 years and has worked in the real estate industry for over 20 years.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • Towne Mortgage - Senior Mortgage Loan Officer
      Feb 1st, 2012 - Current
    Addresses and Serving Areas

    Year Started

    2007

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 211253
    Achievements
    • Top Mortgage Professional by Virginia Living Magazine
    • Five Star Mortgage Professional by Coastal Virginia Magazine
    Hobbies
    • Traveling
    • Golf
    • Home Decorating & Design
    • View All
    Disclaimer
    Towne Mortgage. NMLS 91904. Equal Housing Lender. Towne Mortgage is your hometown mortgage company. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. Towne Mortgage is dedicated to providing the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service. Being a hometown lender means fast approval and a team of mortgage professionals who are committed to you. Towne Mortgage loan officers live in your communities and know the area. This message is intended only for specified recipients. If you are not the intended recipient you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. This communication represents the originator's personal views, which may not reflect those of TowneBank. The sender believes that this e-mail, including attachments, does not contain a virus, worm, trojan horse, or other malicious code when sent. This message and its attachments could have been infected during transmission. By reading the message and any attachments, the recipient accepts full responsibility for taking protective and remedial action about viruses and other defects. If you received this email in error, please immediately notify the sender.