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Wendy Ruiz at CrossCountry Mortgage - Originating Branch Manager | NMLS #218548 in Painesville, OH
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Wendy Ruiz at CrossCountry Mortgage

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Originating Branch Manager | NMLS #218548

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Painesville, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
Sat
closed
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Overall Ratings
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5 Star
93%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
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    Eric T
    Madison, OH
    Posted on November 10th, 2024 02:43 AM
    Wendy and her team made every step of this process a breeze. When things didn't work out Wendy found solutions promptl. This was by far my most pleasurable time buying a house! Thank you again for EVERYTHING!
    Reply from Wendy Ruiz
    November 17th, 2024 02:46 AM
    Hi Eric! I'm thrilled to hear that you had a positive experience with me and my team at CrossCountry Mortgage, LLC. Your feedback is greatly appreciated and it was a pleasure assisting you in making the home buying process as seamless as possible....
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    Leonard K
    Madison, OH
    Posted on November 9th, 2024 02:55 AM
    Everyone was very straight forward and direct every step of the way. There were some missteps and set backs along the way, but nothing too severe to cost us anything in the long run. Everyone was also very kind and knowledgeable.
    Reply from Wendy Ruiz
    November 16th, 2024 02:58 AM
    Thank you so much for taking the time to provide feedback, Leonard. It's great to hear that you found our team to be kind and knowledgeable. I sincerely apologize for any missteps and setbacks that happened along the way. Your experience and...
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    Patrick M
    Mentor, OH
    Posted on November 6th, 2024 12:05 PM
    Better communication. Not everyone is good with technology. I'm decent but unfamiliar with rhis process. This is my third home purchas, but haven't done it in 22 years. And this was my first investment property purchase. Your company does this...
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    Reply from Wendy Ruiz
    November 13th, 2024 12:07 PM
    Thank you for your feedback, Patrick. I understand the home buying process can be quite complex, especially if you haven't gone through it in some time. I apologize if there were any frustrations due to unfamiliarity with technology during...
    read more
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    Nicole R
    MADISON, OH
    Posted on October 17th, 2024 01:33 PM
    Wendy you were always there for me and with such a sweet tone. Any questions I asked you were there for me and I really appreciate all your help!!! And now Sean and I are in our new home!!!
    Reply from Wendy Ruiz
    October 24th, 2024 01:37 PM
    I am so glad to hear that you had a positive experience with me! It was a pleasure to assist you and Sean on this journey. Thank you for taking the time to share your feedback and for choosing CrossCountry Mortgage, LLC for your Farmers Home...
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    Andrew C
    Perry, OH
    Posted on October 11th, 2024 06:55 PM
    Wendy and her team always answered the phone or got back to me ASAP if I had any questions or needed any assistance. They made the process extremely smooth!
    Reply from Wendy Ruiz
    October 18th, 2024 06:55 PM
    Thrilled to hear about your smooth experience, Andrew! My team and I prioritize communication and ensuring all your questions are answered promptly. Your positive feedback is greatly appreciated. Thank you for choosing CrossCountry Mortgage,...
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    Antonio S
    Madison, OH
    Posted on September 16th, 2024 02:14 AM
    Me pareció un excelente servicio. Gracias por todo su apoyo.
    Reply from Wendy Ruiz
    September 23rd, 2024 02:15 AM
    ¡Hola Antonio! Me alegra mucho que estés satisfecho con mi servicio. Tu satisfacción es lo más importante para mí y para CrossCountry Mortgage, LLC. Estoy aquí para ayudarte en todo lo que necesites para tus futuros propósitos de préstamo convencional....
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    Michael K
    Madison, OH
    Posted on September 12th, 2024 02:34 PM
    Wendy was great to work with and helped us with every step of the process making sure we understood it and what was happening. She was quick to respond and handle any questions that came up. We appreciated all she did for us!
    Reply from Wendy Ruiz
    September 19th, 2024 02:39 PM
    I'm so glad to hear that you had a positive experience, Michael! It was truly a pleasure working with you and assisting you through each step of the process. Your understanding and cooperation made things flow smoothly. I'm always here to answer...
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    Sarah T
    Conneaut, OH
    Posted on September 12th, 2024 12:28 PM
    Wendy, Michelle and Hope did an amazing job throughout the entire transaction. I appreciate all their hard work getting us into our new home!
    Reply from Wendy Ruiz
    September 19th, 2024 12:32 PM
    I'm thrilled to hear that you had a positive experience with us at CrossCountry Mortgage, LLC! Michelle, Hope, and I take pride in ensuring that our clients feel supported throughout the entire transaction. It was our pleasure to work hard...
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    Nic R
    Posted on September 4th, 2024 07:49 PM
    Great experience and group of people to work with as a first time home buyer. Always worked around my schedule and kept me up to date with the whole process making it transparent as can be.I would highly recommend working with Wendy and the...
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    Nic R
    Posted on September 4th, 2024 07:49 PM
    Great experience and group of people to work with as a first time home buyer. Always worked around my schedule and kept me up to date with the whole process making it transparent as can be.I would highly recommend working with Wendy and the...
    read more
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Painesville, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #218548 | Branch NMLS #396533
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
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    Year Started

    2003

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • 218548
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS