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Wendy Ruiz at CrossCountry Mortgage
Originating Branch Manager | NMLS #218548

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Painesville, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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8:30 AM to 5 PM(Open now)
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8:30 AM to 5 PM
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closed
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Reviews from Web
Wendy and her team made every step of this process a breeze. When things didn't work out Wendy found solutions promptl. This was by far my most pleasurable time buying a house! Thank you again for EVERYTHING!
Reply from Wendy Ruiz
November 17th, 2024 02:46 AM
Hi Eric! I'm thrilled to hear that you had a positive experience with me and my team at CrossCountry Mortgage, LLC. Your feedback is greatly appreciated and it was a pleasure assisting you in making the home buying process as seamless as possible....
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Everyone was very straight forward and direct every step of the way. There were some missteps and set backs along the way, but nothing too severe to cost us anything in the long run. Everyone was also very kind and knowledgeable.
Reply from Wendy Ruiz
November 16th, 2024 02:58 AM
Thank you so much for taking the time to provide feedback, Leonard. It's great to hear that you found our team to be kind and knowledgeable. I sincerely apologize for any missteps and setbacks that happened along the way. Your experience and...
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Better communication. Not everyone is good with technology. I'm decent but unfamiliar with rhis process. This is my third home purchas, but haven't done it in 22 years. And this was my first investment property purchase. Your company does this...
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Reply from Wendy Ruiz
November 13th, 2024 12:07 PM
Thank you for your feedback, Patrick. I understand the home buying process can be quite complex, especially if you haven't gone through it in some time. I apologize if there were any frustrations due to unfamiliarity with technology during...
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Wendy you were always there for me and with such a sweet tone. Any questions I asked you were there for me and I really appreciate all your help!!! And now Sean and I are in our new home!!!
Reply from Wendy Ruiz
October 24th, 2024 01:37 PM
I am so glad to hear that you had a positive experience with me! It was a pleasure to assist you and Sean on this journey. Thank you for taking the time to share your feedback and for choosing CrossCountry Mortgage, LLC for your Farmers Home...
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Wendy and her team always answered the phone or got back to me ASAP if I had any questions or needed any assistance. They made the process extremely smooth!
Reply from Wendy Ruiz
October 18th, 2024 06:55 PM
Thrilled to hear about your smooth experience, Andrew! My team and I prioritize communication and ensuring all your questions are answered promptly. Your positive feedback is greatly appreciated. Thank you for choosing CrossCountry Mortgage,...
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Me pareció un excelente servicio. Gracias por todo su apoyo.
Reply from Wendy Ruiz
September 23rd, 2024 02:15 AM
¡Hola Antonio! Me alegra mucho que estés satisfecho con mi servicio. Tu satisfacción es lo más importante para mí y para CrossCountry Mortgage, LLC. Estoy aquí para ayudarte en todo lo que necesites para tus futuros propósitos de préstamo convencional....
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Wendy was great to work with and helped us with every step of the process making sure we understood it and what was happening. She was quick to respond and handle any questions that came up. We appreciated all she did for us!
Reply from Wendy Ruiz
September 19th, 2024 02:39 PM
I'm so glad to hear that you had a positive experience, Michael! It was truly a pleasure working with you and assisting you through each step of the process. Your understanding and cooperation made things flow smoothly. I'm always here to answer...
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Wendy, Michelle and Hope did an amazing job throughout the entire transaction. I appreciate all their hard work getting us into our new home!
Reply from Wendy Ruiz
September 19th, 2024 12:32 PM
I'm thrilled to hear that you had a positive experience with us at CrossCountry Mortgage, LLC! Michelle, Hope, and I take pride in ensuring that our clients feel supported throughout the entire transaction. It was our pleasure to work hard...
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Great experience and group of people to work with as a first time home buyer. Always worked around my schedule and kept me up to date with the whole process making it transparent as can be.I would highly recommend working with Wendy and the...
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Great experience and group of people to work with as a first time home buyer. Always worked around my schedule and kept me up to date with the whole process making it transparent as can be.I would highly recommend working with Wendy and the...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Painesville, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #218548 | Branch NMLS #396533
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 218548
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095