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Wendy Ruiz at CrossCountry Mortgage - Originating Branch Manager | NMLS #218548 in Painesville, OH
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Wendy Ruiz at CrossCountry Mortgage

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Originating Branch Manager | NMLS #218548

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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Painesville, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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Overall Ratings
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5 Star
93%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • API
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    Damarcus D
    Maple Heights, OH
    Posted on January 22nd, 2025 06:42 PM
    communication in time
    Reply from Wendy Ruiz
    January 29th, 2025 06:46 PM
    Thank you for taking the time to share your feedback, Damarcus. I'm delighted to read that you've rated the service at CrossCountry Mortgage, LLC so highly. I strive for clear communication and timely responses, so it's wonderful to know this...
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    FTMPD
    Posted on January 14th, 2025 01:36 AM
    Wendy Ruiz at CrossCountry Mortgage has received a review with 5 star rating from FTMPD
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    Michael B
    Jefferson, OH
    Posted on January 14th, 2025 01:36 AM
    Thank you for all of your help
    Reply from Wendy Ruiz
    January 31st, 2025 12:40 PM
    Michael, your kind words mean the world to me! It was a pleasure assisting you, and I'm so glad I could be of help. I truly enjoy my work at CrossCountry Mortgage, and helping clients like you achieve their homeownership dreams is the most...
    read more
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    Nate B
    Posted on January 11th, 2025 03:27 AM
    Wendy Ruiz at CrossCountry Mortgage has received a review with 5 star rating from Nate B
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    Nathaniel B
    Brecksville, OH
    Posted on January 11th, 2025 03:27 AM
    Wendy was amazing and always available with all questions being answered quickly while being easy to understand.
    Reply from Wendy Ruiz
    January 18th, 2025 03:28 AM
    I'm truly pleased to hear that you found our interactions helpful and prompt, Nathaniel. Ensuring that my clients are well-informed and comfortable throughout the process is a priority for me at CrossCountry Mortgage, LLC. Your positive feedback...
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    James G
    Madison, OH
    Posted on December 8th, 2024 07:59 PM
    The entire team was wonderful. Prompt response to emails, phone calls and text messages, even on the weekend!
    Reply from Wendy Ruiz
    December 15th, 2024 08:02 PM
    I'm thrilled to hear your positive feedback, James. It's wonderful to know that my team and I were able to provide you with prompt and satisfactory service, even on the weekends. We at CrossCountry Mortgage, LLC always strive to go the extra...
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    Edwin E
    Posted on December 6th, 2024 03:13 PM
    A great experience I love the way how a get support everytime I need
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    Edwin E
    Ashtabula, OH
    Posted on December 6th, 2024 03:12 PM
    It was great I love the way that I was treated very helpful everytime
    Reply from Wendy Ruiz
    December 13th, 2024 03:16 PM
    I'm thrilled to hear that you had a great experience with me at CrossCountry Mortgage, LLC, Edwin! Your feedback is greatly appreciated. It was a pleasure to assist you and ensure you felt treated well. If you need anything in the future, don't...
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    Cheryl L
    Eastlake, OH
    Posted on November 27th, 2024 02:15 AM
    The process was clearly portrayed from start to finish. Any questiions were quickly addressed.
    Reply from Wendy Ruiz
    December 4th, 2024 02:17 AM
    I'm thrilled to hear that you had a positive experience with your FHA loan process, Cheryl. It's always my goal to ensure that things run smoothly and that all questions are promptly addressed. Your 5-star review means a lot to me and the entire...
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    Eric T
    Posted on November 10th, 2024 02:43 AM
    Wendy Ruiz at CrossCountry Mortgage has received a review with 5 star rating from Eric T
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    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Painesville, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #218548 | Branch NMLS #396533
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Year Started

    2003

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • 218548
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS