

Vicki Estes
Highlands Residential Mortgage, Ltd.

Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Vicki is so meticulous and detailed with getting everything done way ahead of time to meet all guidelines. She is supportive and exerts a professional attitude that makes all my clients happy. She knows the mortgage industry exremely well and...
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Reply from Vicki Estes
August 25th, 2025 03:35 PM
Caron, thank you so much for your thoughtful review. It's truly wonderful to hear from someone who shares the same passion for providing clients with exceptional service and support. Having the opportunity to work alongside you and ensure that...
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Her patience and support
Reply from Vicki Estes
August 25th, 2025 10:52 AM
Gerald, thank you for highlighting my patience and support. Guiding you through this process and ensuring you felt comfortable is very important to me. If there’s ever more you need or further questions arise, please feel free to reach out....
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Smooth transaction!
Reply from Vicki Estes
August 22nd, 2025 01:32 AM
Katherine, thank you for sharing your experience. I'm pleased to hear the transaction went smoothly for you. Ensuring an efficient process is always a priority, and I'm glad it came through for you. If there's ever anything else you need assistance...
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Vicki is so great with communication and was with me throughout the process. I will recommend her to friends and family.
Reply from Vicki Estes
August 19th, 2025 02:26 PM
Aaron, thank you so much for your review and your willingness to recommend me to others. Keeping you informed and supported throughout the process is something I truly prioritize. If there's ever anything more you need or any questions arise,...
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Vicki felt like a true partner throughout the entire experience. From our first phone call, explaining the variety of options I had with the mortgage, keeping me informed every step of the way until the final hours before closing!
Reply from Vicki Estes
August 6th, 2025 10:29 AM
Janice, I'm grateful for your kind words and for choosing to work with me. It’s important to me that you felt informed and supported from start to finish. Making sure you understand your mortgage options and keeping you updated is a crucial...
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Great communication
Reply from Vicki Estes
August 4th, 2025 01:13 AM
Daniel, I appreciate your feedback on the communication experience. Keeping communication clear and consistent is something I strive for, so I'm glad to hear it was a positive part of your experience. If there's anything more you'd like to...
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Vicki was great with everything. Even talked me through things after business hours.
Reply from Vicki Estes
July 28th, 2025 10:51 AM
Jennifer, I'm so glad to hear that you had a positive experience. It's important to me to be there for my clients, even beyond regular hours, ensuring you feel supported and informed throughout the process. If you have any more questions or...
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we are enjoying working with Vicki. She is professional and listens details what we need. Resolved the issues we had in the applications.
Yingqi
Reply from Vicki Estes
July 27th, 2025 06:56 PM
Hao, I'm thrilled to hear you're enjoying our collaboration. I’m committed to understanding your needs and addressing any issues that arise during the application process. Your feedback is greatly appreciated, and I’m glad I was able to help...
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had a wonderful experience working with Vicki as my lender. She was professional, patient, and incredibly knowledgeable. From start to finish, she made the home-buying process smooth and stress-free, always taking the time to explain everything...
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Reply from Vicki Estes
July 23rd, 2025 06:30 PM
Whitney, I'm delighted to hear about your positive experience working together. It means a lot to know that my efforts helped make the home-buying process smooth and stress-free for you. I take pride in ensuring my clients feel informed and...
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Vicki was always accomodating and ready to give us an update and information of what was needed to be done. She was quick to respond and communicate when we had inquiries. Vicki always made sure to extend help all the way until the end of the...
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Reply from Vicki Estes
July 9th, 2025 04:42 PM
Thank you for sharing your experience, Richard. I'm glad to know that my responsiveness and communication made a positive impact during the process. It’s important to me to ensure clients feel informed and supported at every step, so I'm pleased...
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Eastern Standard Time (EST)
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