Vicki Estes
Highlands Residential Mortgage, Ltd.
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Vicki was fantastic!!! She made the difference between ok and great!
Reply from Vicki Estes
November 24th, 2025 02:11 PM
I'm really glad to hear that you had such a positive experience, Elizabeth. It's my goal to make the process a smooth and rewarding one for each of my clients. If there's anything more I can do for you, please feel free to reach out.
Good communication
Reply from Vicki Estes
November 21st, 2025 09:13 PM
I appreciate your feedback about the communication, Donald. Keeping everything clear and straightforward is important to me, so I'm glad it worked well for you. If you have any more questions or need assistance, just let me know.
Vicki was super helpful and made the loan process stress free. We did not have to do much work except providing and reviewing documents. She was really friendly and was only ever a phone call away when we had questions.
Reply from Vicki Estes
November 6th, 2025 02:09 PM
It's wonderful to hear that you found the loan process stress-free, Phung. I strive to make everything as smooth as possible and ensure I'm available to assist with any questions. If there's anything further you need, just let me know.
Process was easy to follow and everybody was pleasant to work with.
Reply from Vicki Estes
November 6th, 2025 06:18 PM
I'm glad to hear that the process was straightforward and that you found everyone pleasant to work with. If you have any further questions or need assistance, please feel free to reach out anytime.
Vicki Has great communication skills.
Reply from Vicki Estes
November 4th, 2025 02:14 PM
Thank you for highlighting my communication skills, Teresa. Keeping the lines open and ensuring clear communication is something I value greatly. If there's anything else you need, feel free to reach out.
The agent was helping us in the process with great advices.
Reply from Vicki Estes
November 3rd, 2025 01:48 PM
I'm pleased that the guidance I provided was helpful, Fabrice. It's important to me that you feel supported during the process. Should you need further assistance, please feel free to reach out anytime.
whatever worse the situation is , you, Vicky, always find a solution, you were there when we needed you more, and your services were more than excellent, be bless more than your expectations
Reply from Vicki Estes
November 3rd, 2025 09:14 PM
I'm grateful for your kind words, Doris. It's important to me to be there for you when it matters most, and I'm pleased that I could offer the solutions you needed. Thank you for your trust and support. If there's anything more I can help with,...
read more
Vicki informed my client and I woth every step of the process and let me know if she needed me to step in to
Reply from Vicki Estes
October 14th, 2025 05:35 PM
I’m glad to hear that you found the communication effective, and that I could keep you and your client informed every step of the way, David. Keeping everyone updated is important in ensuring a smooth process. If there’s anything more you'd...
read more
Ms. Vicki explained every step I needed to take and provided encouragment when things were overwhelming. I truly appreciated everything Ms. Vicki did for me and I can not say enough about her personal care for this family in the help she gave...
read more
Reply from Vicki Estes
October 14th, 2025 01:06 PM
It's heartening to know that my efforts made a difference during your journey, Valerie. Navigating the process can indeed feel overwhelming at times, and I'm glad I could provide the support and clarity you needed. Thank you for your kind words...
read more
Vicki was responsive, took the time to explain everything, and really seemed to care deeply about us understanding our options, as well as having a stress-free experience. She made herself available after hours as well. Highly recommended agent....
read more
Reply from Vicki Estes
October 10th, 2025 05:14 PM
It's great to know that you had such a positive experience, Ido. Making sure you understand your options and feel at ease throughout the process is a priority for me. I’m glad that my availability and effort resonated with you. If there’s anything...
read more
101–110 of 271
About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Time Zone
Eastern Standard Time (EST)
Disclaimer
