
Tracy Carroll
Senior Mortgage Loan Officer |NMLS # 1416000

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Tracy described what we had to do, and answered our questions in layman’s terms politely and responsively.
Reply from Rosedale Federal Savings & Loan Ass...
February 11th, 2022 03:06 PM
Hi Mark, thank you for sharing your experience, and thank you for banking with Rosedale Federal.
Very clear communication throughout the entire process; a true problem solver, not an excuse maker.
Reply from Rosedale Federal Savings & Loan Ass...
February 11th, 2022 03:05 PM
Hi Z Z, thank you for sharing your experience, and thank you for banking with Rosedale Federal.
Tracey was great:)
Reply from Rosedale Federal Savings & Loan Ass...
January 24th, 2022 03:13 PM
Hi Steven, thank you for sharing your experience, and thank you for banking with Rosedale Federal.
You still have personal service, and know your customers. Please keep it up!
Reply from Rosedale Federal Savings & Loan Ass...
December 30th, 2021 07:27 PM
Hi Kristian, thank you for sharing your experience, and thank you for banking with Rosedale Federal.
I received preliminary approval for a home equity line-of-credit (HELOC) but was rejected at the last minute despite having 803, 774, and 781 credit scores. The reason the bank gave for my denial was:"LACK OF RECENT BANK/NATIONAL REVOLVING...
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Having my questions answered as we went along. It did take what seemed a long time, but I was kept informed and all went well.
Reply from Rosedale Federal Savings & Loan Ass...
December 20th, 2021 03:36 PM
Hi Richard, thank you for sharing your experience, and thank you for banking with Rosedale Federal.
She was wonderful.
Reply from Rosedale Federal Savings & Loan Ass...
December 15th, 2021 01:19 PM
Hi Daniel, thank you for sharing your experience, and thank you for banking with Rosedale Federal.
Very responsive
Reply from Rosedale Federal Savings & Loan Ass...
December 15th, 2021 01:18 PM
Hi Margaret, thank you for sharing your experience, and thank you for banking with Rosedale Federal.
Tracy Carroll and Kristen Ford were on top of everything. My refinance involved some interesting quirks and both Tracy and Kristen resolved them expeditiously.
True professionalism.
Reply from Rosedale Federal Savings & Loan Ass...
November 30th, 2021 04:35 PM
Hi William, thank you for sharing your experience, and thank you for banking with Rosedale Federal.
Tracy's willingness to come to a Rosedale branch closest to us to get signatures.
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Products & Services
Mortgage Loan Officer
Conventional Home Loan
Mortgage Refinance
Construction Loan
Fixed Rate Mortgages
Adjustable Rate Mortgages
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