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Tracy Adams, Ruoff Mortgage
Senior Loan Officer | NMLS# 234924 | Ruoff Mortgag...
Additional Licenses: NMLS# 234924 | GA - 234924 | OH - MLO.050617.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance ... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Tracy provided a fantastic experience. I am recommending her to everyone I know!
Reply from Tracy Adams | NMLS# 234924 | Ruoff ...
October 17th, 2023 10:02 PM
Stacy, thank you so much for your kind review. I was so happy be able to help you purchase this home. Reach out to me with any questions , I am here for you even after closing! Enjoy your new home!
Tracy was wonderful throughout the process, and it was a LONG process. (No fault of Tracy's or Ruoff. I found several homes that failed to go to closing due to inspection issues.) Tracy was wonderful, encouraging and always positive! I wouldn't...
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Reply from Tracy Adams | NMLS# 234924 | Ruoff ...
September 26th, 2023 01:26 PM
Barb, I am so happy you found something that worked out for you. I was more than happy to stick with you throughout that process and I appreciate your continued trust in me and my team. Thank you for leaving a review, I appreciate it!
Overall experience was great. My only critique is fees added up, but amazing service comes at a price.
Reply from Tracy Adams | NMLS# 234924 | Ruoff ...
September 26th, 2023 01:23 PM
Thank you for your feedback, Sara! I'm thrilled to hear that you were happy with your overall experience. I understand your concern regarding the fees. We always aim to keep our costs as competitive as possible while providing top-notch service...
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Whole process was great
Reply from Tracy Adams | NMLS# 234924 | Ruoff ...
September 19th, 2023 07:13 PM
Kevin, thank you so much for taking the time to leave a review. I am grateful for your business.
Tracy is top notch. She and her team communicate well and timely. Professional and reassuring. You cannot find anyone better than Tracy and her Ruoff Team!!
Reply from Tracy Adams | NMLS# 234924 | Ruoff ...
September 13th, 2023 01:02 PM
Wendy, thank you so much for your review. I appreciate that you took time to provide your feedback and also mentioned my team :-)
Tracy was an absolute pleasure to work with. She and her team were so communicative and easy to talk to.
Reply from Tracy Adams | NMLS# 234924 | Ruoff ...
September 11th, 2023 04:40 PM
Thank you so much for the review, Taylor. I love that I was able to help you buy your first home!
Tracy and her team were absolutely great to work with. I would highly recommend them to anyone in need of a mortgage
Reply from Tracy Adams | NMLS# 234924 | Ruoff ...
September 11th, 2023 04:41 PM
Linda and Stanley, thank you for the kind words--they mean a lot. It was such a joy to work with you on your refinance.
Tracy was very good at answering our questions and preparing us for all the steps through the process. She was prompt with getting back to us.
Reply from Tracy Adams | NMLS# 234924 | Ruoff ...
August 16th, 2023 01:12 PM
Jessica, thank you so much for the nice review. Your feedback is very important to what I do so that I can continue to offer excellent service to everyone.
Everything was great from the whole team! Very pleased with the process and mentoring throughout our home purchase.
Reply from Tracy Adams | NMLS# 234924 | Ruoff ...
August 16th, 2023 01:10 PM
Justin, thank you for taking the time to write a review and for the kind words about the process and my team.
Tracy was great to work with! She took care of us and made sure we got the best rate possible and understood everything throughout the process.
Reply from Tracy Adams
July 7th, 2023 08:59 PM
Natalie, thank you so much for all your support and kind feedback over the years. I love working with your and your family!
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About
Additional Licenses: NMLS# 234924 | GA - 234924 | OH - MLO.050617.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional
FHA
Jumbo Loans
USDA
VA Loans
Down Payment Assistance Loans
Refinance Loans
First Time Homebuyers
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Positions
- Ruoff Mortgage - Senior Loan OfficerFeb 14th, 2000 - Current
Memberships
- Parkview YMCA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234924
- GA - 234924
- OH - MLO.050617.000
Gallery
Hobbies
- Spending time with family
- Biking
- Spending time with my grandson and family.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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