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Tracy Adams, Ruoff Mortgage
Senior Loan Officer | NMLS# 234924 | Ruoff Mortgag...

Additional Licenses: NMLS# 234924 | GA - 234924 | OH - MLO.050617.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
The agent and all invovled were helpful and detail-oriented.
Reply from Tracy Adams
March 4th, 2025 05:51 PM
Hi John, Thanks so much for your kind words and for taking the time to leave a review. I'm thrilled to hear that you found my assistance and the team's attention to detail helpful throughout the process. It was a pleasure working with you,...
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I felt like a member of Tracy's family. She went above and beyond and was genuinely concerned about me and my situation. She made herself available whenever I needed her and she was pleasant to talk to and easy to interact with.
Reply from Owner
February 14th, 2025 12:00 AM
I'm so glad to hear that you felt like a part of the family, A. It was truly my pleasure to assist you and make sure that you felt comfortable and understood every step of the process. It's important to me that my clients know they can count...
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Tracy was amazing!! Easy to work with, explained everything we needed to know, answered any questions we had and supported us throughout this whole process! We are so thankful for everyone's hard work and guidance!
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Reply from Tracy Adams, Ruoff Mortgage
February 17th, 2025 09:57 PM
Isabella, thank you so much for your kind words! I'm thrilled to hear that you found the process smooth and that I could make everything clear and manageable for you. It was a pleasure working with you and supporting you through this journey....
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Very timely and explained everything thoroughly because I was extremely new to the home buying experience
Reply from Tracy Adams, Ruoff Mortgage
February 17th, 2025 09:56 PM
Thank you for trusting me with your first time buying a home and I happy that you felt comfortable during the process. please reach out if I can be of any assistance in the future.
Everything was quick, smooth, and clear to understand
Reply from Tracy Adams, Ruoff Mortgage
February 17th, 2025 09:55 PM
Jessica, thank you so much for taking the time to leave a review. Please do not hesitate to reach out if you need anything.
Tracy is hands down the best. She went above and beyond and didn't miss a detail.
Reply from Tracy Adams
February 17th, 2025 04:24 PM
Thank you so much, Danielle! I'm thrilled to hear you had such a positive experience. Going above and beyond for my clients is something I truly believe in, and your feedback means the world to me. It was a pleasure working with you on your...
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Tracy was great. Communication was on point. The entire experience was pain free and surprisingly fast. Once my offer was accepted, I had keys in 2 weeks. The team at Ruoff was top notch.
Reply from Tracy Adams
February 7th, 2025 09:40 PM
Wow, Joseph, a two-week closing – that's fantastic! I'm thrilled to hear everything went so smoothly and that you found our communication helpful. It makes my day to know your experience was pain-free and fast. We strive for that kind of efficiency...
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Tracy is the best out there!!!! A+ service all the time!
Reply from Tracy Adams, Ruoff Mortgage
January 27th, 2025 05:46 PM
I'm thrilled to hear that you were happy with everything, Jordan! Your review means a lot to me. Thanks for your trust and the 5-star review!
I felt like a member of Tracy's family. She went above and beyond and was genuinely concerned about me and my situation. She made herself available whenever I needed her and she was pleasant to talk to and easy to interact with.
Reply from Owner
January 27th, 2025 05:48 PM
I'm so glad to hear that you felt like a part of the family, A. It was truly my pleasure to assist you and make sure that you felt comfortable and understood every step of the process. It's important to me that my clients know they can count...
read more
I felt like a member of Tracy's family. She went above and beyond and was generally concerned about me and my situation. She made herself available whenever I needed her and she was pleasant to talk to and easy to interact with.
Reply from Tracy Adams, Ruoff Mortgage
January 27th, 2025 05:48 PM
So glad to hear your positive feedback, Andrea! It makes me happy knowing that you felt like part of the family. I always strive to be available and to genuinely care about the circumstances of everyone I work with. Please don't hesitate to...
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About
Additional Licenses: NMLS# 234924 | GA - 234924 | OH - MLO.050617.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional
FHA
Jumbo Loans
USDA
VA Loans
Down Payment Assistance Loans
Refinance Loans
First Time Homebuyers
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Positions
- Ruoff Mortgage - Senior Loan OfficerFeb 14th, 2000 - Current
Memberships
- Parkview YMCA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 234924
- GA - 234924
- OH - MLO.050617.000
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Hobbies
- Spending time with family
- Biking
- Spending time with my grandson and family.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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