Tori Martin

Name: New American Funding - Austin, TX
Address: 8201 North FM 620 Ste 120, Austin, Texas, 78726
Telephone: +1-800-450-2010
Rating: 4.92

Sr. Loan Officer

New American Funding - Austin, TX

4.92

(40)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Austin, TX

https://www.newamericanfunding.com/mortgage-loans/torimartin

Search Reviews

Write a Review

4.92

(40)

Filter by Date

Range

Filter by Rating

5 Star

95%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.92

(40)

Reset all filters

Tori was filling in for Steve and she ensured everything was going smoothly with the escrow signing and kept me up to date of the flow. She also went above and beyond helping me with the online paper work as there was a mix up for signing in...

Reply from Tori Martin

May 11th, 2026 01:06 PM

Dorothy, I appreciate your kind words and am glad I could assist with the escrow signing process and online paperwork. It was important to me to keep you updated and help resolve the mix-up. If you need any more help in the future, please feel...

there was a huge lack of communication between Tori and Diamond primarily from Diamonds end and very poor communication back with us as the clients hardly could get response to emails or calls from Diamon. Tori was better at getting back with...

Reply from Tori Martin

April 28th, 2026 02:07 PM

Kathy, I’m sorry to hear about the communication issues you experienced. I appreciate your feedback and am glad that I could assist you better. Please reach out to me directly if you have any ongoing concerns or need further assistance.

Tori was fantastic to work with. She answered all of our questions and guided us through this process. I highly recommend Tori and Dominick

Reply from Tori Martin

April 6th, 2026 05:53 PM

I appreciate your kind words, Aaron. It was my pleasure to guide you through the process and ensure all your questions were answered. I'm glad to hear you'd recommend both Dominick and me. If anything else comes up or you need further assistance...

I would recommend New American Funding to anyone buying or refinancing their home. This was my second time using them. The process was made easier because they keep you informed of the whole process. Closing is wonderful because it is done...

Reply from Tori Martin

March 26th, 2026 01:25 PM

Thank you for your kind words, Jason. I'm pleased to hear that the process felt smooth and well-informed for you. It's wonderful knowing that having the closing done at home added convenience to your experience. If you ever have more questions...

Tori is the best of the best. She is a great listener and solution orienated . tori communicated through the whole process. it was smooth and easy, No stress at all

Reply from Tori Martin

March 26th, 2026 06:37 PM

I’m grateful for your generous words, Lisa. It’s important to me that I listen and address any needs effectively, making the process as smooth and stress-free as possible. If there’s anything else you ever need or any questions you have in...

Tori was amazing and worked to make my situation work. Tori and Margie were both excellent with communication and on top of things. Even when we hit a snag due to my employer and their records, everything continued to move forward and communication...

Reply from Tori Martin

February 25th, 2026 02:57 PM

It's reassuring to know that you felt supported during the process, Cheryl. I'm glad Margie and I could maintain effective communication and help navigate through any challenges with your employer's records. If you ever have more questions...

It was an easy process

Reply from Tori Martin

February 24th, 2026 07:36 PM

I'm glad to hear you found the process easy, Robin. If there's anything more you need or any questions arise, feel free to reach out. Thank you for choosing my services at New American Funding.

It was so easy and fast! They did as much as they could for me And with having 5 kids and being a student and working full time, that's an amazing thing to have. People that will make things easier! I have no complaints. Tori always made me...

Reply from Tori Martin

February 23rd, 2026 05:18 PM

I'm really glad to hear that the process was smooth for you, Brittany. Managing a busy schedule is never easy, and I'm pleased I could help make things more manageable for you. Your questions were always welcome, and I'm happy you felt comfortable...

Tori was awesome to work with. She answered all of our questions. She called us and kept us updated almost every day. She is amazing:)

Reply from Tori Martin

January 16th, 2026 07:13 PM

It's great to hear that you found working together so positive, Patricia. I'm pleased I could keep you informed and answer your questions along the way. If there's anything more I can assist with in the future, feel free to reach out. Thank...

When needing imormation tell the person on time what is needed there was a short delay if I would hav know sunner I would have gotten things done faster. But over all I liked the service!! Howard!!

Reply from Tori Martin

December 29th, 2025 05:47 PM

Howard, I appreciate your feedback and am glad to hear that you overall liked the service. I understand the frustration with the delay, and I’m committed to ensuring better communication moving forward. Thank you for sharing your experience,...

11–20 of 40

About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan