Top 5%
Thomas Stearns at CrossCountry Mortgage
VP of Mortgage Lending | NMLS #134004
Western Michigan University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Grand Haven, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM(Open now)
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Reviews from Web
Always answere my many questions and worked with my schedule. He was very informative and helpful.
Reply from Thomas Stearns at CrossCountry Mort...
April 22nd, 2025 01:27 AM
I'm thrilled to hear that I could assist you effectively and accommodate your schedule. It was a pleasure to provide you with the information and support you needed. Thank you for your kind words and for choosing CrossCountry Mortgage.
Tom did a great job. He is personable and reply's to questions extremely fast. Great experience and genuinely cares.
Reply from Thomas Stearns at CrossCountry Mort...
April 20th, 2025 12:15 PM
I'm thrilled to hear that you had a great experience, Travis. It's wonderful to know that my efforts in providing prompt and caring service made a positive impact. Thank you for your kind words.
Dear Tom & Team - thank you so much for your time, dedication and follow through on our recent mortgage re-fi! The process is so involved with so many details and your teams progress updates and communication made everything so much easier....
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Thank you Tom, Lisa, & Sarah. They were great and helped to make my experience wonderful. If you are buying a home, Benchmark Mortgage is team you should contact.
Reply from Tom Stearns, CrossCountry Mortgage
April 29th, 2021 02:34 AM
Thank you buddy! Thank you again for your service! 🇺🇲
Thank you Tom Stearns and team for going above and beyond to help us refinance our house. We recommend you to all of our family and friends.
Had an amazing experience with Tom Stearns and Benchmark Mortage. He is pro veteran and very knowledgeable on VA loans. On multiple occasions he took the time out of his day to zoom conference with me and explain all the fees associated with...
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Reply from Tom Stearns, CrossCountry Mortgage
April 16th, 2021 11:46 PM
Thanks brother! It was an honor to work with you‼️
Literally the best experience in such a stressful time. We were buying and selling a house in opposite sides of Michigan at the same time, and I had no concerns when working with Tom and his team. Tom made sure to explain everything to us along...
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Just completed a refi with Tom and his team and couldn't be happier. It was so easy. Highly recommend.
Reply from Tom Stearns, CrossCountry Mortgage
March 26th, 2021 02:19 AM
Thanks buddy!!! So happy to help!
Tom Stearns & Lisa Kooi are a fantastic team. Their customer service is second to none. The technology used makes this SO EASY and they went above & beyond to make our refi super-smooth!!!
Reply from Tom Stearns, CrossCountry Mortgage
February 22nd, 2021 05:20 PM
David Michael Ladd Thank you brother‼️
The best customer service, hands down.
Reply from Tom Stearns, CrossCountry Mortgage
February 22nd, 2021 05:21 PM
Thanks so much Lewis‼️
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Grand Haven, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #134004 | Branch NMLS #2811335
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Education
- Western Michigan University
Positions
- Cross Country Mortgage - VP of Mortgage LendingJan 1st, 2025 - Current
Memberships
- Grand Haven Young Bucs Board Member
- Middle School Football Coach
- Rett Syndrome Research Trust
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Year Started
1998
Time Zone
Pacific Standard Time (PST)
Licenses
- 134004
Awards
Achievements
- Scotsman Top 1% Originator
- Top 1% Mortgage Executive Originator
- Certified MRP Instructor
Hobbies
- Coaching Football
- Professional Speaking
- Time with Family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095