Thomas Koon
Loan Officer | NMLS# 246704
Tom has over 20 years of experience in the banking and finance industry and has been with Midwest BankCentre since 2010. His experience ensures he understands all of the aspects of home lending. Whether you are buying a new home, refinancin... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Exceptional customer service is often a rarity, but when encountered, it leaves a lasting impression. Tom exemplifies the epitome of great customer service. His attentiveness to detail, and genuine care for customers' needs shine through in...
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Reply from Thomas Koon
April 7th, 2024 06:51 PM
I'm truly touched by your kind words, Diana. It's always been my goal to deliver top-notch service and I'm glad to know that you felt the same. Your satisfaction is my top priority and I will always strive to meet your needs. The experience...
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Tom Koon was great at walking me thru the loan process in a friendly and professional manner. The level of communication was outstanding and the document sharing painless. The highest of recommendation to both he and the bank.
Reply from Thomas Koon
March 19th, 2024 04:43 PM
I'm absolutely thrilled to hear about your positive experience, Richard. Helping you navigate through the loan process smoothly was my top priority and it's reassuring to know it was appreciated. The positive feedback on our communication and...
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Tom helped make everything very simple for someone who doesn’t understand the mortgage industry. He communicated very well and he provided very useful advice. I would recommend Tom to anyone looking for a mortgage loan.
Reply from Thomas Koon
March 12th, 2024 02:51 PM
I appreciate your kind words and high rating, Nathan. It was a pleasure working with you on your mortgage loan and I'm glad to hear that my advice was helpful. I always strive to make the process as easy to understand as possible for my clients....
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Tom did an amazing job guiding my husband and I through the loan process!
Reply from Thomas Koon
March 9th, 2024 04:25 PM
Thank you for your kind words, Ellie. I am delighted to hear that you had a positive experience with the loan process. Helping clients like you navigate through these financial decisions is what makes my job truly rewarding. I look forward...
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Tom was very responsive and quick to answer all of my questions as a first time homebuyer. I will be recommending him to friends and family in the future.
Reply from Thomas Koon
February 29th, 2024 09:48 PM
I'm deeply grateful for your kind words and 5-star rating, Charles. As a first time homebuyer, I know the process can be daunting and I'm glad I could assist and make it a smoother journey for you. Your decision to recommend me to friends and...
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Tom was so great to work with! He was attentive, responsive, knowledgeable, and extremely helpful. We were always able to rely on him to answer any questions and help us to feel confident in the process. We cannot recommend him enough!
Reply from Thomas Koon
February 23rd, 2024 04:16 PM
I'm truly delighted to read your positive review, Christina. It was my pleasure to assist you throughout the whole process. Your trust and confidence in me and Midwest BankCentre are greatly appreciated. For any future inquiries or concerns,...
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Darin Robinson
Reply from Thomas Koon
February 11th, 2024 03:11 PM
I'm thrilled to receive your rating, Darin! It's always rewarding to know that I've met the expectations of our valued patrons at Midwest BankCentre. I'm here to assist you with any future needs. Thank you for taking the time to leave this...
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Thank you for all your help, patience and responsibility Thomas koon
Reply from Thomas Koon
February 3rd, 2024 06:08 AM
I'm truly grateful for your kind words, Nadia. It was my pleasure to assist you and I'm thrilled that I was able to meet your expectations. Your satisfaction is my top priority. Please don't hesitate to reach out if you need any further assistance....
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I had an outstanding experience working with Tom Koon as my Mortgage Loan Officer. Tom's expertise, transparency, and proactive communication made the process remarkably smooth. His in-depth knowledge of the mortgage industry, attention to...
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We've worked with Tom for many years on mortgage loan-related issues. He's experienced, knowledgeable, and personable. His service and availability are great. Undoubtedly, we'll continue to work with him in the future.
Reply from Thomas Koon
January 23rd, 2024 06:10 PM
I am truly grateful for your positive feedback and 5-star rating. It's been a pleasure to work with you over the years on your mortgage loan-related needs. Your trust in my expertise and in Midwest BankCentre is highly appreciated. I look forward...
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About
Tom has over 20 years of experience in the banking and finance industry and has been with Midwest BankCentre since 2010. His experience ensures he understands all of the aspects of home lending. Whether you are buying a new home, refinancing, or improving your current property, Tom delivers customer service centered on your family's needs.
Tom was born and raised in St. Louis. He attended Clayton High School in St. Louis and earned a Bachelor of Fine Arts from Texas Christian University.
Products & Services
Mortgage Loan Officer
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 246704