
Thomas Koon
Loan Officer | NMLS# 246704

Tom has over 20 years of experience in the banking and finance industry and has been with Midwest BankCentre since 2010. His experience ensures he understands all of the aspects of home lending. Whether you are buying a new home, refinancin... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Tom Koon was amazing, but he was handcuffed by the underwriters. I would recommend Tom to anyone but not everyone involved. Midwest better work hard to support him or some other bank will.
Reply from Thomas Koon
June 20th, 2024 07:04 PM
I truly appreciate your kind words and high rating, Kevin. It's always fulfilling to know that my efforts have positively impacted a client's experience. I understand your concerns regarding the underwriting process and I want to assure you...
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Thank you Tom and Justin for all the help and assistance through this investment home journey. They are very helpful in providing the best mortgage options and superior customer support. Highly recommended and great experience.
Reply from Thomas Koon
June 20th, 2024 12:03 PM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
Easiest home loan we have ever experienced and we’ve had more than a few! Tom was always responsive and easy to talk to. Couldn’t be happier with the whole process.
Reply from Thomas Koon
June 13th, 2024 10:15 PM
I'm thrilled to hear that you found the home loan process easy and efficient, Lisa. It was a pleasure working with you, and I appreciate your kind words. Your satisfaction is my top priority and hearing that you're pleased with my service means...
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Tom and Diane made the whole mortgage application and approval process easy and far less stressful than we’ve experienced with other lenders in the past. I can unequivocally recommend them and Midwest BankCentre.
Reply from Thomas Koon
June 13th, 2024 03:39 PM
Steven, I'm really thrilled to hear your positive feedback about your mortgage application experience with us at Midwest BankCentre. Diane and I work hard to keep the process as simple and stress-free as possible, and it's great to know we...
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Tom was great in every step of the loan process!
Reply from Thomas Koon
May 31st, 2024 12:12 PM
Hi Alexander, I appreciate your positive feedback about your experience. It's great to hear that the loan process went smoothly for you. I strive to provide the best service for each of our customers. Thank you for taking the time to review...
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Tom went out of his way to make this loan happen.
Reply from Thomas Koon
May 29th, 2024 02:05 PM
I'm thrilled to hear that you had a positive experience, Danny! It's always my goal to go above and beyond for all my customers at Midwest BankCentre. Your feedback is much appreciated and I'm here to assist with any future banking needs you...
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I have done many loans with Tom Koon at Midwest Bank. He is always very responsive and great to work with. He always goes above and beyond and makes the daunting task of purchasing a home much easier. I would highly recommend him.
Reply from Thomas Koon
May 24th, 2024 02:43 PM
I'm truly appreciative of your kind words and high rating, Rebecca! It's always a pleasure working with you on your loans at Midwest BankCentre. I'm glad I could help make the home purchasing process easier for you. Your recommendation means...
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Tom was working with Diane Thole who rating would be the same as Tom Koon ratings
Great job team.
Reply from Thomas Koon
April 17th, 2024 09:31 PM
I'm truly humbled by your feedback, Arthur. It's rewarding to hear that both Diane Thole and myself were able to provide you with the quality service you deserve. We always strive to do our best at Midwest BankCentre. Thank you for the fantastic...
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Tom had everything ready for us. It was great!!
Reply from Thomas Koon
April 13th, 2024 06:09 PM
I'm thrilled to hear that you had a great experience, Charles. It was truly my pleasure to ensure everything was ready and seamless for you. Your satisfaction is my top priority at Midwest BankCentre. Thank you for the 5-star review, I truly...
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Tom has been a great communicator with us throughout the process. He always takes our calls and makes sure that his clients are up to date for the title and closing requirements.
Reply from Thomas Koon
April 12th, 2024 02:04 PM
Thank you so much for your kind words, Maryam. I'm glad to hear that you had a positive experience with the communication process. I always strive to keep my clients informed and up to date, especially when it comes to important matters such...
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About
Tom has over 20 years of experience in the banking and finance industry and has been with Midwest BankCentre since 2010. His experience ensures he understands all of the aspects of home lending. Whether you are buying a new home, refinancing, or improving your current property, Tom delivers customer service centered on your family's needs.
Tom was born and raised in St. Louis. He attended Clayton High School in St. Louis and earned a Bachelor of Fine Arts from Texas Christian University.
Products & Services
Mortgage Loan Officer
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 246704