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The Ross Murray Mortgage Team
Divisional Manager
Ross is somebody you want in your corner – professional and personally, the genuine care he has for each member of his team is truly unmatched. Always on the go, Ross enjoys spending time with his wife, oftentimes riding bikes through the n... Show More
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I had an exceptional experience with the Ross Murray Team at Neighborhood Loans. Kailyn Revenew was absolutely fantastic! Her expertise and dedication made the entire loan process smooth and stress-free. She was incredibly responsive, knowledgeable,...
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Reply from The Ross Murray Team
August 20th, 2024 06:19 PM
Thank you so much, Yeve, for your glowing review! We're delighted to hear that you had an exceptional experience with our team, especially with Kailyn. Your feedback is a testament to the dedication and expertise we strive to provide for every...
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It was an awesome experience everyone was really nice and attentive, if I had a question they would answer right away or if I had a problem with something they would guide me through it easy. Want to thank Adi and Brent for all the help. Thank...
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Reply from The Ross Murray Team
August 14th, 2024 09:50 PM
We're thrilled to hear that you had such a fantastic experience with us, Jose! Ensuring our clients feel supported and guided every step of the way is our top priority, so it's wonderful to know that Adi and I were able to provide you with...
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Did not like the Sally Mae 5 hr course. Too long and redundant for my age group. Also Too many tasks. Buying a home shouldn't be this hard. It could be because I wasn't there to take care of things in person
Reply from The Ross Murray Team
August 23rd, 2024 08:07 PM
Hi Santiago, thanks for your feedback. We’re sorry the home-buying process felt difficult. At Neighborhood Loans, we aim to offer helpful and friendly service, making sure you feel supported throughout the process.
Super nice friendly all my question were ask at any moment I hade questions would definitely referral friend and family too
Reply from The Ross Murray Team
August 1st, 2024 07:50 PM
We're absolutely delighted to hear that you had a positive experience We're always here to answer any questions and it's wonderful to know that you'd refer us to your friends and family. Thank you for choosing Neighborhood Loans. We look forward...
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The team answered my questions promptly and was very knowledgeable with all my questions. I worked with Brent in closing. He has perfect customer service and answered or called back quickly. I will recommend Neighborhood Loans to whoever needs...
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Reply from The Ross Murray Team
August 1st, 2024 06:49 PM
Thanks Marina, it was a pleasure working with you and Ty. Thanks for being so responsive and quick to get us the documents that we were needing. congratulations on the new home! - Brent Keys
The Ross Murray Team was an amazing team to work with. They consistently stayed in contact with me during the entire process. They absolutely went above and beyond for our needs!
Reply from The Ross Murray Team
August 1st, 2024 06:39 PM
Armando, It was great working with you! It's great that our team's efforts to stay in contact and go above and beyond have been well-received. We look forward to working with you again in the future! - The Murray Team
Every question was answered. The team did a great job of providing feedback every step of the way!
Reply from The Ross Murray Team
August 1st, 2024 06:32 PM
Thank you Adam! Clear communication is a top priority, so it's fantastic to know that we kept you well-informed throughout the process. We hope to work with you again in the future! -The Murray Team
Very easy process
Reply from The Ross Murray Team
July 22nd, 2024 05:10 PM
Thank you Carol, it was great working with you and Steven. We look forward to working with you in the future! - The Murray Team
They make this huge step easier, Adilene Luna guided me through all the process and was very helpful, polite and professional, tremendous customer services, she explained me all my questions and concerns, even when it was the most basic one,...
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Reply from The Ross Murray Team
July 11th, 2024 09:59 PM
Fabian, thank you so much for your glowing review. It's feedback like yours that makes our job incredibly fulfilling. We look forward to working with you again in the future! -Adi Luna
Communication was not good.
Reply from The Ross Murray Team
July 8th, 2024 07:09 PM
We're truly sorry to hear about your experience, Dominic. At the Ross Murray Team at Neighborhood Loans, we strive to maintain high standards of communication with our clients. It appears we didn't meet those expectations in your case, and...
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About
Ross is somebody you want in your corner – professional and personally, the genuine care he has for each member of his team is truly unmatched. Always on the go, Ross enjoys spending time with his wife, oftentimes riding bikes through the neighborhood, or traveling to unique destinations and embracing all that the locale has to offer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Adjustable Rate Mortgages
Qualified Mortgage Pre-Approvals
Non-QM
Self-Employed Mortgages
Second Mortgages-Bank Statement
Cash-Out Refinances
Specialities
FHA
Conventional
First Time Home buyer
VA
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Addresses and Serving Areas
Primary Serving Area
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 80919
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Disclaimer
Neighborhood Loans, 1333 Butterfield Rd. Suite 600 Downers Grove, IL 60515 1 800.207.8595 Neighborhood loans is an Illinois, Wisconsin, & California Residential Mortgage Licensee. Licensed by the Department of Business Oversight under the California Financing Law. Neighborhood Loans is an approved FHA lender. Not an agency of the federal government. All loans are subject to credit approval. Programs, rates, terms and conditions are subject to change without notice. Other restrictions apply. Licensed by the Illinois Department of Financial & Professional Regulation. Company NMLS#222982 MB. 6759826. California DFPI Lic/Reg #41DBO-118971 | Equal Housing Lender