

Alessandra “Ally” Palacios
Sr. Mortgage Broker
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time bu... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM(Open now)
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
She went above and beyond never had that in a mortgage company before. She made sure that she was there every step of the way never let us down. Thank You Ally.
Ally was very knowledgeable, helpful, and great to work with. She made everything extremely easy and carefully explained all the options for my refinance. It was a very easy and quick process. I highly recommend Zillow Home Loans.
5/1/2021 : I've worked in the sales and hospitality/service industries for over two decades. I've crossed paths with countless of characters and personalities, and Ally is the best as they come. She has been very patient, knowledgeable and...
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Reply from Owner
October 11th, 2022 12:00 AM
Exceptional service is accomplished by our focus on the borrowers needs. We pay attention to their goals, and work to surpass their expectations each time. Feedback is an essential part of continuing to build on that success. Thank you for...
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Alessandra was great! Extremely hard working. Great communication. Honest and upfront. The whole process was very smooth and easy. Definitely recommend!
Alessandra is open and knowledgeable and more than willing to answer all your questions. She is friendly and wonderful to have conversation about the loan and loan process. Works hard to get the right product for you with an effort to have...
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My wife and I just completed our first mortgage refinance, which was a major life decision for us. While we were initially very unsure about whether it was the right time for us to refinance, we are glad we did and couldn't be happier with...
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I had previously been in the refi process with my existing mortgage company and after months of delays, minimal to no contact from the lender (underwriters, processors, etc.) I decided to start all over.I went thru Lending Tree and entered...
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Alessandra provided such amazing support from beginning to end. She was very thorough in explaining every step of the refi process and took the time to answer my many questions. I spoke to several refi companies and nobody provided the level...
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Before she agreed to work with us, she needed to know our situation and goals, so she could determine if in fact Zillow had the right product to truly help us! That earned our trust and confidence in her to move forward. Aly is very professional,...
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Reply from Owner
April 8th, 2021 12:00 AM
Mike- thank you so much, you were such a pleasure to work with! I look forward to our next interaction soon!
I almost decided not to refinance, until I had the opportunity to refinance with Allesandra Palacios at Zillow Home Loans. Aly was topnotch in her incredibly friendly personality and ability to be helpful. She goes above and beyond to assure...
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Reply from Owner
April 8th, 2021 12:00 AM
Carol, thank you so much. You were so delightful, I appreciate your sweet words!
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About
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time buyers, and securing competitive financing, she has consistently ranked among the industry’s highest performers.
Alessandra’s commitment to client success, combined with her deep market knowledge and strong lender relationships, has made her a trusted advisor to both homebuyers and real estate professionals alike.
Products & Services
Mortgage Broker
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Construction Loan
Home Equity Loan
Mortgage Refinance
Reverse Mortgage
Home Purchasing Assistance
Mortgage Rate Shopping Assistance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2020
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 870362