Alessandra “Ally” Palacios
Sr. Mortgage Broker
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time bu... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
I can’t say enough amazing things about Alessandra Palacios with Zillow Home Loans! She contacted us immediately upon making an offer on our home and she worked quickly and diligently alongside our real estate agent to make our offer stand...
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Reply from Owner
May 8th, 2023 12:00 AM
Thank you for sharing your experience. At Zillow Home Loans, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
She was very helpful. Help me step by step in loan process. Explaining any part not clean to me & she’s always there when I need here. She makes the loan easy.
Reply from Owner
May 4th, 2023 12:00 AM
Welcome to the Zillow Home Loans Family!
Amazing Amazing. Without Ally I wouldn’t have a dream home. Thank you from the bottom of my heart for not giving up on me and for fighting so hard for me and my family. You are just amazing. I will for ever be in debt with you and your team....
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Reply from Owner
June 6th, 2023 12:00 AM
Our borrowers goals of realizing their homeownership dreams are important to us! We want to partner with them in making that come to life! Thank you for letting us know how we are doing, we appreciate the feedback!
Ally was a breath of fresh air in my process. My original LO was difficult to reach, consistently messed up paperwork and made the process confusing with no clear explanations. That LO went on leave and I was assigned Ally to finish out the...
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Reply from Owner
May 3rd, 2023 12:00 AM
Thank you for trusting us with your lending needs! We value each borrowers experience with us, and try to make it as smooth as possible! Borrower feedback helps us continue to improve our processes! Thank you for telling us how we are doing!...
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Alessandra was a pleasure to work with on closing my loan. She kept in contact with me and helped while I was traveling for my work. I would recommend her to anyone who is buying a home.
Looking for a stress-free home buying experience? Look no further than Alessandra! With her professionalism, kindness and ability to make even the toughest questions easy to ask, she's the perfect guide to help you pursue the home of your dreams....
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Reply from Owner
April 17th, 2023 12:00 AM
Thank you for sharing your experience. At Zillow Home Loans, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
As a first time home buyer, I did not know how stressful the process was going be.until I met Ally,she a type of person that you will love working with,she explained everything that was difficult for us.Ally will always say, don't give up we...
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Reply from Owner
April 21st, 2023 12:00 AM
Thank you for sharing your experience. At Zillow Home Loans, we're focused on providing exceptional client experience to our customers. Your feedback helps us continually work toward that goal.
As First Time home buyers we had no idea where to start.Ally was super helpful and made everything with the process easy and simple. Would recommend Ally 1000%
Reply from Owner
April 12th, 2023 12:00 AM
Bree, it was such a wonderful experience helping both you and Eddie! You guys were such a delight and I look forward to helping you with your future refinance and many more!
As a first time home buyer I wasn't sure what I was getting into. Ally was amazing, very prompt and professional, available for me any time I needed it. I always felt like she had my best interests in mind and answered all of my questions....
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Reply from Owner
April 11th, 2023 12:00 AM
Exceptional service is accomplished by our focus on the borrowers needs. We pay attention to their goals, and work to surpass their expectations each time. Feedback is an essential part of continuing to build on that success. Thank you for...
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Ally was very helpful and guided us in every step in buying a home we are first time home buyers and she treated us like family since day one we are extremely happy Ally is the best!!
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About
Alessandra Palacios is a top-producing Loan Officer with 17 years of experience in sales. She loves helping clients achieve their homeownership and financial goals. Known for her expertise in structuring complex loans, guiding first-time buyers, and securing competitive financing, she has consistently ranked among the industry’s highest performers.
Alessandra’s commitment to client success, combined with her deep market knowledge and strong lender relationships, has made her a trusted advisor to both homebuyers and real estate professionals alike.
Products & Services
Mortgage Broker
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Construction Loan
Home Equity Loan
Mortgage Refinance
Reverse Mortgage
Home Purchasing Assistance
Mortgage Rate Shopping Assistance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2020
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 870362