Sydney Ott, Ruoff Mortgage
Sydney Ott | NMLS 2625758
As one of the top mortgage lenders in Indiana, I help homebuyers across Indianapolis and nearby communities feel confident and prepared when purchasing or refinancing a home. From vibrant areas like Broad Ripple and Fountain Square to famil... Show More
Location & Business Hours
Business Hours
Sun
closed
Mon
9 AM to 5 PM(Open now)
Tues
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
I highly recommend working with Sydney if you are looking for a loan officer! She was easy to communicate with, quick to respond, and knowledgeable throughout the entire process. It made the experience smooth and stress free!
Reply from Owner
July 14th, 2025 06:24 PM
Thank you so much, Juliane. I’m happy to hear that you found the process smooth and stress-free. I truly appreciate your recommendation!
I wish that when we applied for our loan pre-approval, you guys would have caught that my bank account was actually tied to my mom's (which caused us to have to switch from a traditional 30-year mortgage to a FHA loan very last minute, that...
read more
Reply from Sydney Smith, Ruoff Mortgage
June 11th, 2025 10:20 PM
Thank you so much for your honest feedback and kind words. I truly appreciate your recognition of the work that went into meeting your closing timeline, and I’m so glad I could be part of your homebuying journey.I’m sorry the last-minute switch...
read more
Sydney was knowledgable, kind, and quick to answer our questions. As first time home buyers we asked Sydney every question under the sun and she was quick with responses that were always correct. I felt like our loan and private information...
read more
Reply from Sydney Smith, Ruoff Mortgage
June 18th, 2025 02:00 PM
Thank you so much for the kind words! I am so happy that you felt supported and informed throughout the process. I’m grateful you trusted me with such an important milestone, wishing you all the best in your new home!
Everyone was very nice to work with. The only thing I wish had been different was that I was constantly asked for bank account documents over and over, as well as some other kinds of documents. It would have been nice to be given a list of...
read more
Reply from Sydney Smith, Ruoff Mortgage
June 11th, 2025 07:34 PM
I appreciate your feedback and am glad to hear that you found everyone nice to work with. I understand that the repeated requests for documents can be stressful, and I apologize for any inconvenience this caused. Your suggestion for a comprehensive...
read more
Everything was communicated promptly, questions were easily answered, and the purchase process was very smooth.
Reply from Sydney Smith, Ruoff Mortgage
May 13th, 2025 08:19 PM
I'm thrilled to hear that the communication and purchase process met your expectations, Jordan. It was a pleasure assisting you, and I'm glad your experience was smooth. Thank you for your kind words!
Sydney, our loan officer and the other Ruoff team members were so great to work with! We were always kept update on the process and when we wanted to get pre-approved for an additional amount, Sydney took care of that so quickly.
Reply from Sydney Smith, Ruoff Mortgage
May 13th, 2025 08:19 PM
I'm thrilled to hear about your positive experience with Sydney and the Ruoff team. It's wonderful to know that you felt informed throughout the process and that your needs were promptly addressed. Thank you for your kind words and for choosing...
read more
11–16 of 16
About
As one of the top mortgage lenders in Indiana, I help homebuyers across Indianapolis and nearby communities feel confident and prepared when purchasing or refinancing a home. From vibrant areas like Broad Ripple and Fountain Square to family-friendly neighborhoods in Fishers, Carmel, Noblesville, and Westfield, I provide personalized guidance to make the mortgage process smooth and stress-free. I offer FHA, VA, Conventional, Jumbo, Construction, Renovation, Physician, and Down Payment Assistance programs, as well as refinancing options, always with competitive rates, clear communication, and trusted local expertise.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Fixed Rate Mortgages
USDA Loans
Non-QM
Specialities
USDA
VA
FHA
Renovation Loan
Conventional Loan
Construction Loan
Down Payment Assistance
Physician Loan
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Memberships
- Loan Officer, Ruoff Mortgage
- HIVE of Her
- HIVE Member
View All
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- 2625758
Gallery
View all
+2
Achievements
- Top-Rated Mortgage Professional
Hobbies
- Running
- Watching Sports
- Cooking
View All
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us