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Guild Mortgage - Susan Theroff
Senior Loan Officer | NMLS# 543319
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM(Open now)
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Susan was always available when questions needed answering, even on weekends. Very responsive, knowledge able and you treated as if she had known you for years. Would highly recommend her to anyone who asks.
Reply from Guild Mortgage - Susan Theroff
October 10th, 2025 05:27 PM
Thank you so much Kim, I enjoyed working with you! Don't ever hesitate to reach out if you need anything! Congrats on your new home!
Susan at Guild Mortgage is FANTASTIC. She is quick and available and helpful. I am SO THANKFUL for her!!! She is so easy to work with!!!
Reply from Owner
October 10th, 2025 05:24 PM
Thank you Krystal, I love working with you and Cory!! Enjoy your new home and I'm here if you ever need anything!!
Susan is the reason!! She is AMAZING and I very much appreciate her!!! She worked hard and is easy to talk to and was very available and helpful. Thank you Susan!!
Reply from Guild Mortgage - Susan Theroff
October 7th, 2025 09:10 PM
I absolutely love working with you and Cory, you two are awesome!!! Enjoy your new home and I'm here if you ever need anything!!
Susan was great. She helped us with the intricacies of our loan and the various market issues that came up with selling our house.
Reply from Guild Mortgage - Susan Theroff
September 10th, 2025 04:21 PM
It was a pleasure assisting you, David. I'm glad I could help navigate the complexities of your loan and the challenges during the sale of your house. If you have any questions or need further assistance in the future, please don't hesitate...
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Susan and her team are the best!
Reply from Guild Mortgage - Susan Theroff
September 8th, 2025 09:35 PM
Thank you Barbara!!! You know I love working with you!!!
Outstanding, punctual service.
Reply from Guild Mortgage - Susan Theroff
September 4th, 2025 09:16 PM
Thank you so much Caleb! It was a pleasure working with you and I appreciate how prompt you were in providing documents I requested throughout the process. If there's anything else you need or if you ever have any questions, please don't hesitate...
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Susan and her team keep you up to date which makes our job easier. Susan is so good with our clients.
Reply from Guild Mortgage - Susan Theroff
August 18th, 2025 07:12 PM
Thank you, Vickie, for your kind words! Ensuring a smooth experience for both you and your clients is very important to me. If there's ever anything more I can do to support you or assist with your clients, please let me know.
Guild Mortgage - Susan Theroff has received a review with 5 star rating from Patricia K
Reply from Owner
August 18th, 2025 07:10 PM
I'm thrilled to hear you had a great experience, Patty. It means a lot to know that everything went smoothly. I'm always here if you need anything in the future or if any questions come up. Feel free to reach out anytime!
Susan and Tonya were so wonderful to work with. They made me feel like family and explained everything thoroughly. I am so pleased that my daughter and her husband recommended I work with her based on the wonderful service and help they received...
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Reply from Guild Mortgage - Susan Theroff
August 18th, 2025 07:10 PM
Thank you for sharing your experience, Patty! It truly means a lot to me that you felt like family throughout the process. Tonya and I strive to provide thorough explanations and personalized service, so it's wonderful to hear that this came...
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Susan was wonderful to work with!
Reply from Susan Theroff
August 15th, 2025 11:13 PM
I'm so glad to hear that, Sharon! Thank you for your kind words. It was truly a pleasure working with you, and I'm pleased to know that your experience was positive. If anything comes up in the future or if you have any questions, please feel...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Positions
- Guild Mortgage Company - Senior Loan OfficerMar 18th, 2024 - Current
- Flat Branch Home Loans - Senior Loan OfficerMar 1st, 2016 - Mar 14th, 2024
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1997
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 543319
Hobbies
- Spending time with family and friends
- playing card games
- enjoying time with my dog Charli
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Disclaimer
I am authorized to do business in the states of Arkansas, Kansas, Missouri and Oklahoma.; NMLS ID: 543319; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.