

Susan Heren at CrossCountry Mortgage
Branch Manager | NMLS #1029249

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Ann Arbor, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
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Well, I worked with Susan my first mortgage and she was very pleasant understanding. She really helped us a lot so when I refinance again, I called Susan and she helped me again. so I hope I have to do anything else with my mortgage and if...
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Reply from Susan Heren
November 3rd, 2025 04:04 PM
I'm grateful for your kind words, Donald. It was a pleasure assisting you with both your initial mortgage and the refinancing process. I'm here whenever you need further help with your mortgage needs in the future. Feel free to reach out anytime....
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Ann Arbor, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1029249 | Branch NMLS #2762359
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1029249
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095