Susan Duke
Branch Manager
University of Idaho
Susan Duke is a Loan Officer at Synergy One Lending with more than 20 years of experience helping first-time buyers, self-employed borrowers, and relocating clients across Eugene, Springfield, Corvallis, Bend, and the surrounding Oregon mar... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Susan was a great communicator and listener! I wasn't sure how to do the financing on my home purchase and the situation was about unusual. She came up with multiple options and talked through each in detail. I am so glad I called her, and...
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Reply from Susan Duke
July 8th, 2026 12:13 AM
It's wonderful to hear that you valued our communication, and I appreciate your willingness to refer me to friends and family. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for the...
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Susan was very helpful. We felt well cared for and knew we were in good hands.
Reply from Susan Duke
July 8th, 2026 12:14 AM
I'm thankful for your kind words, Arreanna. It's great to hear that you felt well cared for and confident throughout the process. If you have any more questions or need further assistance, I'm here to help!
Timely communication, transparent, fast, explained every step along the way, no surprises.
Reply from Susan Duke
June 24th, 2026 05:40 PM
I'm pleased to know that you appreciated the timely communication and transparency, Josiah. It's great to hear that the process was clear and fast for you, with no surprises along the way. If you have any further questions or need assistance,...
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Susan and Shelley were responsive, informative, helpful and very polite! they made our new purchase easy and stress free!
Reply from Susan Duke
June 8th, 2026 06:54 PM
I'm happy to hear that you found the process easy and stress-free, Bethany. It's great to know that Shelley and I could provide the responsive and helpful service you needed. Thank you for your kind words!
Quick responses to questions.
Great communication throughout the process.
Helped us in person at the singing stage.
Friendly & nice personality.
Helped
Reply from Susan Duke
May 1st, 2026 04:57 PM
I'm grateful for your kind words, Matthew. It's wonderful to hear that you appreciated the communication and support during the process. I'm happy I could assist you in person and make the experience positive and friendly. If you need anything...
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Susan and Shelley took the time to walk us through the entire process. Even working with us until nearly 9:00 p.m. to understand our entire loan applications and contract. Any time I had a question one of the team called within an hour of my...
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Reply from Susan Duke
April 21st, 2026 05:36 PM
Thank you for sharing your experience, Lea. I'm glad to hear that you found our guidance and support helpful throughout the process. It was important to us that you felt informed and comfortable, even if it meant working late. I appreciate...
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Fantastic communication with incredible guidance. Great ability to handle any bump in the road.
Reply from Susan Duke
April 15th, 2026 03:04 PM
I'm pleased to hear that you found the communication and guidance helpful, John. It's important to me to address any challenges effectively, and I'm glad we could navigate those together. Thank you for sharing your experience!
I handed Susan and her wonderful team a messy situation and she handled it with calmness and information to keep me informed along the way. I never questioned where we were in the process and she was always willing to explain anything to me,...
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Reply from Susan Duke
March 25th, 2026 06:35 PM
I'm truly thankful for your encouraging words, Christina. Handling complex situations while keeping communication clear is something I strive for, and I'm pleased to know that you felt supported throughout the process. I appreciate your trust...
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Susan and her teammate, Shelley, were absolutely awesome to work with. Responsive, communicative, helpful throughout the process. Their line of communication with the borrower, as well as agents was top notch.
Reply from Susan Duke
March 9th, 2026 08:05 PM
I'm grateful for your kind words, Christina. It was a pleasure working with you, and I'm glad to know that you felt well-supported during the process. Shelley and I appreciate your feedback on our communication and responsiveness. If you have...
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Susan and her team made the entire loan process easy to understand and she was always there if questions came up. Thanks again, Ken
Reply from Susan Duke
February 11th, 2026 04:15 PM
Helping you navigate the loan process and making it easy to understand was important to me, Kenneth. I'm glad to hear that you felt supported throughout. Thank you for sharing your experience, and don’t hesitate to reach out if more questions...
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About
Susan Duke is a Loan Officer at Synergy One Lending with more than 20 years of experience helping first-time buyers, self-employed borrowers, and relocating clients across Eugene, Springfield, Corvallis, Bend, and the surrounding Oregon markets. University of Idaho graduate and Series 65 Investment Advisor Representative. Known for availability, clear communication, and structuring deals other lenders couldn't make work. Eugene, OR. NMLS 227653
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
FHA
Conventional
ITIN Loans
Digital HELOC
VA
USDA
Down Payment Assistance
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Education
- University of IdahoEducationMaster's Degree
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS: 227653
Disclaimer
Synergy One Lending, Inc., NMLS 1907235 | www.nmlsconsumeraccess.org | 610 W. Ash Street, Suite 1505, San Diego, CA 92101 | (888) 995-1256 | State required licensing information: AZ BK #1006787; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Act and the California Financing Law license; GA Residential Mortgage Licensee #70829; KS Mortgage Company License #MC.0025627 and KS Supervised Loan License #SL.0026885; MA Mortgage Lender/Broker License #MC1907235; NV Mortgage Company License #5186; Licensed by the N.J. Department of Banking and Insurance; OH Registration #RM.804609.000; Rhode Island Licensed Lender and Broker. Not affiliated with any government agency. All Loans are subject to underwriting approval. Terms and Conditions apply. Subject to change without notice. Equal Housing Opportunity.
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