Susan Duke
Branch Manager
University of Idaho
Synergy One Lending, Inc. is a San Diego based mortgage lender that puts the client first. We understand the needs, wants and concerns of the client, which is why we dedicate ourselves to providing the best customer experience for each tran... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Susan and her team work so hard for my clients and really know lending. Her continued communication throughout the entire transaction help keep the buyer and agent informed every step of the way. I feel confidant everytime I refer a client...
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Reply from Susan Duke
July 28th, 2026 04:59 PM
Thank you so much for your kind words, Kristie. I'm glad to hear that you feel confident referring your clients to me and that our communication keeps everyone informed. It means a lot to know that you appreciate the extra effort we put into...
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As a first time home buyer, I had no idea where to start. Susan and Shelley were so informative. They were patient and explained things as many times as I needed to understand the process. They structured our loan to best fit our budget and...
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Reply from Susan Duke
July 28th, 2026 05:00 PM
Dustin, I'm grateful to hear that your first home buying experience was positive and that Shelley and I could assist you every step of the way. It's nice to know that our efforts to explore all loan options and maintain communication with your...
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Patience, perseverance and professionalism in the face of several challenges ⭐️⭐️⭐️⭐️⭐️
Reply from Susan Duke
July 28th, 2026 05:02 PM
Sandra, thank you for your review. I'm glad we could help navigate the challenges and ensure a positive experience. If there's anything more, we can assist with, please let us know!
Susan went out of her way to help us get the best rate and gave excellent advice on how to proceed. Susan was always available by phone email and texts. She explained complex financial steps clearly in a manner in which I could understand....
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Reply from Susan Duke
July 8th, 2026 12:10 AM
Thank you for your kind words. It's nice to know that my advice and availability were helpful to you throughout the process. I'm pleased that the explanations were clear and understandable, and that you found my approach professional yet personable....
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Susan was a great communicator and listener! I wasn't sure how to do the financing on my home purchase and the situation was about unusual. She came up with multiple options and talked through each in detail. I am so glad I called her, and...
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Reply from Susan Duke
July 8th, 2026 12:13 AM
It's wonderful to hear that you valued our communication, and I appreciate your willingness to refer me to friends and family. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for the...
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Susan was very helpful. We felt well cared for and knew we were in good hands.
Reply from Susan Duke
July 8th, 2026 12:14 AM
I'm thankful for your kind words, Arreanna. It's great to hear that you felt well cared for and confident throughout the process. If you have any more questions or need further assistance, I'm here to help!
Timely communication, transparent, fast, explained every step along the way, no surprises.
Reply from Susan Duke
June 24th, 2026 05:40 PM
I'm pleased to know that you appreciated the timely communication and transparency, Josiah. It's great to hear that the process was clear and fast for you, with no surprises along the way. If you have any further questions or need assistance,...
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Susan and Shelley were responsive, informative, helpful and very polite! they made our new purchase easy and stress free!
Reply from Susan Duke
June 8th, 2026 06:54 PM
I'm happy to hear that you found the process easy and stress-free, Bethany. It's great to know that Shelley and I could provide the responsive and helpful service you needed. Thank you for your kind words!
Quick responses to questions.
Great communication throughout the process.
Helped us in person at the singing stage.
Friendly & nice personality.
Helped
Reply from Susan Duke
May 1st, 2026 04:57 PM
I'm grateful for your kind words, Matthew. It's wonderful to hear that you appreciated the communication and support during the process. I'm happy I could assist you in person and make the experience positive and friendly. If you need anything...
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Susan and Shelley took the time to walk us through the entire process. Even working with us until nearly 9:00 p.m. to understand our entire loan applications and contract. Any time I had a question one of the team called within an hour of my...
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Reply from Susan Duke
April 21st, 2026 05:36 PM
Thank you for sharing your experience, Lea. I'm glad to hear that you found our guidance and support helpful throughout the process. It was important to us that you felt informed and comfortable, even if it meant working late. I appreciate...
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About
Synergy One Lending, Inc. is a San Diego based mortgage lender that puts the client first. We understand the needs, wants and concerns of the client, which is why we dedicate ourselves to providing the best customer experience for each transaction.
Our core values drive our business from the ground up and are reflected among every department, employee, manager and executive. Striving for excellence is not just a goal to us, it's a state of mind.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
FHA
Conventional
ITIN Loans
Digital HELOC
VA
USDA
Down Payment Assistance
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Education
- University of IdahoEducationMaster's Degree
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS: 227653
Disclaimer
Synergy One Lending, Inc., NMLS 1907235 | www.nmlsconsumeraccess.org | 610 W. Ash Street, Suite 1505, San Diego, CA 92101 | (888) 995-1256 | State required licensing information: AZ BK #1006787; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Act and the California Financing Law license; GA Residential Mortgage Licensee #70829; KS Mortgage Company License #MC.0025627 and KS Supervised Loan License #SL.0026885; MA Mortgage Lender/Broker License #MC1907235; NV Mortgage Company License #5186; Licensed by the N.J. Department of Banking and Insurance; OH Registration #RM.804609.000; Rhode Island Licensed Lender and Broker. Not affiliated with any government agency. All Loans are subject to underwriting approval. Terms and Conditions apply. Subject to change without notice. Equal Housing Opportunity.
• https://s1l.com/privacy-policy/
• https://s1l.com/licensing/
• https://www.nmlsconsumeraccess.org/Enti-tyDetails.aspx/COMPANY/1907235