Susan Duke

Name: Synergy One Lending, Inc. - Eugene, OR
Address: 590 Pearl St Ste 300, Eugene, Oregon, 97401
Telephone: +1-888-995-1256
Rating: 4.96

Branch Manager

Synergy One Lending, Inc. - Eugene, OR

4.96

(83)

University of Idaho

Mortgage

Mortgage Loan Officer

University of Idaho

Contact Info

(888) 995-1256

Eugene, OR

https://www.s1l.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.96

(83)

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4.96

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Patient and very clear throughout the whole process

Reply from Susan Duke

September 23rd, 2026 04:41 PM

Hi James, I'm glad to hear that you found the process clear and that my patience was helpful. :) Congratulations on your new home!

Her team made buying a house stress-free and made the whole experience great

Reply from Susan Duke

September 23rd, 2026 04:34 PM

I'm super happy to hear that you found the home buying process stress-free and enjoyable! We strive to create a positive experience for our clients. Congratulations of your new home!

Susan and her team were incredibly helpful, responsive, and patient with all of our questions, and always took the time to explain everything clearly. We truly felt like we were in good hands from start to finish and are so grateful for all...

Reply from Susan Duke

September 23rd, 2026 04:35 PM

I'm so glad to hear that you felt well-supported throughout the process. It was a pleasure to assist you and ensure you felt confident in every step. Thank you for trusting me and my team at Synergy One Lending, Inc. with your first home purchase....

Susan was great to work with throughout the entire process. She was excellent at communicating, stayed on top of everything, and kept us informed every step of the way. She was supportive, responsive, and available for my clients and truly...

Reply from Susan Duke

September 23rd, 2026 04:37 PM

Thank you for your thoughtful review, April. I'm glad to know that my communication and support made a positive impact on your clients' experience. We strive to prioritize our clients and their goals, and it's rewarding to hear that my efforts...

Susan made this often arduous process of pulling together financial documents and uploading them very easy. She explained options carefully (and without condescending when it wasn't understood fully), and made sure that everything that could...

Reply from Susan Duke

August 31st, 2026 07:14 PM

I'm grateful for your kind words, Dondeana. It's wonderful to hear that the process was made easier for you and that everything went smoothly with the help of Docusign and the mobile notary. I'm pleased to have been able to assist you in such...

I decided to switch lenders and work with Susan, and I'm so glad I did. Buying a home comes with a lot of uncertainty, and having someone who is responsive, patient, and pays attention to every detail made the entire process much less stressful....

Reply from Susan Duke

August 10th, 2026 03:40 PM

I'm grateful for your kind words, Richard. I'm pleased to hear that my responsiveness and attention to detail made your home buying process less stressful. It's nice to know that the spreadsheets were helpful in making informed decisions. Thank...

Susan and her team work so hard for my clients and really know lending. Her continued communication throughout the entire transaction help keep the buyer and agent informed every step of the way. I feel confidant everytime I refer a client...

Reply from Susan Duke

July 28th, 2026 04:59 PM

Thank you so much for your kind words, Kristie. I'm glad to hear that you feel confident referring your clients to me and that our communication keeps everyone informed. It means a lot to know that you appreciate the extra effort we put into...

As a first time home buyer, I had no idea where to start. Susan and Shelley were so informative. They were patient and explained things as many times as I needed to understand the process. They structured our loan to best fit our budget and...

Reply from Susan Duke

July 28th, 2026 05:00 PM

Dustin, I'm grateful to hear that your first home buying experience was positive and that Shelley and I could assist you every step of the way. It's nice to know that our efforts to explore all loan options and maintain communication with your...

Patience, perseverance and professionalism in the face of several challenges ⭐️⭐️⭐️⭐️⭐️

Reply from Susan Duke

July 28th, 2026 05:02 PM

Sandra, thank you for your review. I'm glad we could help navigate the challenges and ensure a positive experience. If there's anything more, we can assist with, please let us know!

Susan went out of her way to help us get the best rate and gave excellent advice on how to proceed. Susan was always available by phone email and texts. She explained complex financial steps clearly in a manner in which I could understand....

Reply from Susan Duke

July 8th, 2026 12:10 AM

Thank you for your kind words. It's nice to know that my advice and availability were helpful to you throughout the process. I'm pleased that the explanations were clear and understandable, and that you found my approach professional yet personable....

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About

Susan Duke is a Loan Officer at Synergy One Lending with more than 20 years of experience helping first-time buyers, self-employed borrowers, and relocating clients across Eugene, Springfield, Corvallis, Bend, and the surrounding Oregon markets. University of Idaho graduate and Series 65 Investment Advisor Representative. Known for availability, clear communication, and structuring deals other lenders couldn't make work. Eugene, OR. NMLS 227653

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Specialities

FHA

Conventional

ITIN Loans

Digital HELOC

USDA

Down Payment Assistance

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Education

University of Idaho

Education

Master's Degree

Time Zone

Pacific Standard Time (PST)

Licenses

NMLS: 227653

Disclaimer

Synergy One Lending, Inc., NMLS 1907235 | www.nmlsconsumeraccess.org | 610 W. Ash Street, Suite 1505, San Diego, CA 92101 | (888) 995-1256 | State required licensing information: AZ BK #1006787; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Act and the California Financing Law license; GA Residential Mortgage Licensee #70829; KS Mortgage Company License #MC.0025627 and KS Supervised Loan License #SL.0026885; MA Mortgage Lender/Broker License #MC1907235; NV Mortgage Company License #5186; Licensed by the N.J. Department of Banking and Insurance; OH Registration #RM.804609.000; Rhode Island Licensed Lender and Broker. Not affiliated with any government agency. All Loans are subject to underwriting approval. Terms and Conditions apply. Subject to change without notice. Equal Housing Opportunity. • https://s1l.com/privacy-policy/ • https://s1l.com/licensing/ • https://www.nmlsconsumeraccess.org/Enti-tyDetails.aspx/COMPANY/1907235