Susan Duke
Branch Manager
University of Idaho
Synergy One Lending, Inc. is a San Diego based mortgage lender that puts the client first. We understand the needs, wants and concerns of the client, which is why we dedicate ourselves to providing the best customer experience for each tran...... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Susan and Shelley were responsive, informative, helpful and very polite! they made our new purchase easy and stress free!
Reply from Susan Duke
June 8th, 2026 06:54 PM
I'm happy to hear that you found the process easy and stress-free, Bethany. It's great to know that Shelley and I could provide the responsive and helpful service you needed. Thank you for your kind words!
Quick responses to questions.
Great communication throughout the process.
Helped us in person at the singing stage.
Friendly & nice personality.
Helped
Reply from Susan Duke
May 1st, 2026 04:57 PM
I'm grateful for your kind words, Matthew. It's wonderful to hear that you appreciated the communication and support during the process. I'm happy I could assist you in person and make the experience positive and friendly. If you need anything...
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Susan and Shelley took the time to walk us through the entire process. Even working with us until nearly 9:00 p.m. to understand our entire loan applications and contract. Any time I had a question one of the team called within an hour of my...
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Reply from Susan Duke
April 21st, 2026 05:36 PM
Thank you for sharing your experience, Lea. I'm glad to hear that you found our guidance and support helpful throughout the process. It was important to us that you felt informed and comfortable, even if it meant working late. I appreciate...
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Fantastic communication with incredible guidance. Great ability to handle any bump in the road.
Reply from Susan Duke
April 15th, 2026 03:04 PM
I'm pleased to hear that you found the communication and guidance helpful, John. It's important to me to address any challenges effectively, and I'm glad we could navigate those together. Thank you for sharing your experience!
I handed Susan and her wonderful team a messy situation and she handled it with calmness and information to keep me informed along the way. I never questioned where we were in the process and she was always willing to explain anything to me,...
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Reply from Susan Duke
March 25th, 2026 06:35 PM
I'm truly thankful for your encouraging words, Christina. Handling complex situations while keeping communication clear is something I strive for, and I'm pleased to know that you felt supported throughout the process. I appreciate your trust...
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Susan and her teammate, Shelley, were absolutely awesome to work with. Responsive, communicative, helpful throughout the process. Their line of communication with the borrower, as well as agents was top notch.
Reply from Susan Duke
March 9th, 2026 08:05 PM
I'm grateful for your kind words, Christina. It was a pleasure working with you, and I'm glad to know that you felt well-supported during the process. Shelley and I appreciate your feedback on our communication and responsiveness. If you have...
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Susan and her team made the entire loan process easy to understand and she was always there if questions came up. Thanks again, Ken
Reply from Susan Duke
February 11th, 2026 04:15 PM
Helping you navigate the loan process and making it easy to understand was important to me, Kenneth. I'm glad to hear that you felt supported throughout. Thank you for sharing your experience, and don’t hesitate to reach out if more questions...
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Quick and friendly
Reply from Susan Duke
February 5th, 2026 07:46 PM
Thank you for your feedback, Thomas. I appreciate your comments and am glad to hear that you found the service quick and friendly.
You were both very friendly and so easy to communicate with. Always making yourself available for any questions and ensuring I had all the information I needed to understand what was going to happen next.
Reply from Susan Duke
December 3rd, 2025 05:11 PM
I'm glad to hear that communication was smooth and that you felt well-informed throughout the process. I'm here for any further questions you might have. Thank you for your kind words!
Congratulations on your new home!
Susan and shelly went WAY above great service and helped in ways way beyond any one would expect They were patience, kind effecent and i cant say enough good about them There is so much to do to complete the task and with all the technology...
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Reply from Susan Duke
December 3rd, 2025 05:09 PM
I appreciate your recommendation and am glad to hear that you found my support helpful throughout the process. It was a pleasure assisting you with your home buying journey. Thank you for your kind words and congratulation on your new home!...
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About
Synergy One Lending, Inc. is a San Diego based mortgage lender that puts the client first. We understand the needs, wants and concerns of the client, which is why we dedicate ourselves to providing the best customer experience for each transaction.
Our core values drive our business from the ground up and are reflected among every department, employee, manager and executive. Striving for excellence is not just a goal to us, it's a state of mind.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
FHA
Conventional
ITIN Loans
Digital HELOC
VA
USDA
Down Payment Assistance
Search Rank ScoreLearn More →
184
/850
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Education
- University of IdahoEducationMaster's Degree
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS: 227653
Disclaimer
Synergy One Lending, Inc., NMLS 1907235 | www.nmlsconsumeraccess.org | 610 W. Ash Street, Suite 1505, San Diego, CA 92101 | (888) 995-1256 | State required licensing information: AZ BK #1006787; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Act and the California Financing Law license; GA Residential Mortgage Licensee #70829; KS Mortgage Company License #MC.0025627 and KS Supervised Loan License #SL.0026885; MA Mortgage Lender/Broker License #MC1907235; NV Mortgage Company License #5186; Licensed by the N.J. Department of Banking and Insurance; OH Registration #RM.804609.000; Rhode Island Licensed Lender and Broker. Not affiliated with any government agency. All Loans are subject to underwriting approval. Terms and Conditions apply. Subject to change without notice. Equal Housing Opportunity.
• https://s1l.com/privacy-policy/
• https://s1l.com/licensing/
• https://www.nmlsconsumeraccess.org/Enti-tyDetails.aspx/COMPANY/1907235