Susie Carlton at Element Home Loans's Cover Image
Susie Carlton at Element Home Loans - Sales Manager/Loan Originator | NMLS# 344354 in Orlando, FL

Susie Carlton at Element Home Loans

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Sales Manager/Loan Originator | NMLS# 344354

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Miami University
Miami University
Susie Carlton has been a trusted Mortgage Loan Originator in Central Florida since 1992, helping thousands of clients fulfill their dream of homeownership. Her dedication to providing exceptional service, combined with her deep knowledge of... Show More
Company Logo
Miami University
Miami University
Overall Ratings
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5 Star
99%
4 Star
1%
3 Star
0%
2 Star
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1 Star
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Reviews from Web
  • Encompass
    A
    Austin H
    Astatula, FL
    Posted on September 25th, 2023 01:12 PM
    Susie and her team were a pleasure to do business with. They were prompt, informative and always accessible for any questions or concerns. Considering how stressful a home purchase/refinance can be, they made the experience as smooth as possible....
    read more
    Reply from Susie Carlton | Loan Originator | E...
    September 25th, 2023 01:41 PM
    Austin, thank you so much for the wonderful review! It was such a pleasure working with you and Taylor on your home purchase. You were always prompt at getting us what we needed to make this as smooth as possible! We wish you many happy years...
    read more
  • Encompass
    M
    Meredith L
    Sanford, FL
    Posted on September 12th, 2023 12:18 PM
    As a first time homebuyer, I had a lot of fear and even more questions. I quickly felt that I could trust the entire team at NFM to guide me through the process. The communication and response time were unreal. I will be a lifelong client.
    read more
    Reply from Susie Carlton | Loan Originator | E...
    September 12th, 2023 12:50 PM
    Meredith, thank you so much for your wonderful review! You were such a pleasure to work with and I am so excited that you found a wonderful first home! I look forward to assisting you and anyone you know with future financing! It was so nice...
    read more
  • Encompass
    S
    Stephen D A
    Ocoee, FL
    Posted on September 7th, 2023 12:07 PM
    Susie is such a nice person. She is truly happy for her customer when she is able to secure funding, and always a pleasure to hear from (even when she working through issues). She makes the process easy, and I never felt like I was bothering...
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    Reply from Susie Carlton | Loan Originator | E...
    September 7th, 2023 12:58 PM
    Steve, thank you for this wonderful review! I love that you and Kelly are loyal and wonderful clients. It is always a pleasure working with you both! Thank you so much for allowing us to assist you with your financing! I wish you and your family...
    read more
  • Encompass
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    Lori A W
    Clermont, FL
    Posted on August 29th, 2023 12:09 PM
    They were kind and informative through the entire process and provided great assistance.
    Reply from Susie Carlton | Loan Originator | E...
    August 29th, 2023 12:53 PM
    Thank you so much for the great review Lori! It was such a pleasure getting to know you and assisting you with your financing. I feel like I have a new friend! I wish you many happy years in your beautiful new home!
  • Encompass
    R
    Rita M
    Oviedo, FL
    Posted on June 21st, 2023 03:26 PM
    Excellent service and very responsive.
    Reply from Susie Carlton
    June 28th, 2023 08:59 PM
    Rita, thank you so much for taking the time to do this and for the wonderful review! You were a true pleasure to work with and I appreciate your business. Please keep us in mind if you know of anyone else looking to finance a home! Thanks so...
    read more
  • Encompass
    K
    Kevin M
    Winter Garden, FL
    Posted on June 5th, 2023 05:15 PM
    Susie and her team were amazing. Made it so easy. Answered all my questions and kept me up to date throughout the entire process. I was treated like family instead of a client. Just the best experience you can have!
    Reply from Susie Carlton
    June 5th, 2023 05:25 PM
    Kevin, thank you so much for the wonderful review!!! You were so special to work with on your home financing. Always so upbeat and got us things quickly! I will always think of you like family! Enjoy your beautiful home!
  • Encompass
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    Casey B W
    Windermere, FL
    Posted on May 25th, 2023 11:53 PM
    Susie is absolutely awesome!! This truly could not have happened without her expertise and assistance!
    Reply from Susie Carlton
    May 26th, 2023 12:57 PM
    Casey, thank you for the amazing review! You were really a rockstar client and made my job so easy! It was sucha pleasure working with you! Thank you so much, and enjoy your new home!
  • Encompass
    K
    Kimberly S S
    Saint Cloud, FL
    Posted on May 18th, 2023 03:16 PM
    Susie was the most helpful team member.
    Reply from Susie Carlton
    May 18th, 2023 04:37 PM
    Thank you so much for taking the time to do a survey. I'm sorry we missed getting a 5 star rating from you and am sorry if we disappointed you in any way. I really enjoyed working with you and meeting you at your closing! I hope you enjoy many...
    read more
  • Encompass
    L
    Lyndsey N L
    Longwood, FL
    Posted on May 8th, 2023 06:00 PM
    Susie Carlton was amazing with communication.
    Reply from Susie Carlton
    May 8th, 2023 06:38 PM
    Thank you so much for the great review Lyndsey! I appreciate you taking the time and I look forward to one day meeting you and Scott!! Hope you love your new home!
  • Encompass
    A
    A M J
    Winter Park, FL
    Posted on May 5th, 2023 08:26 PM
    You all are great, but the underwriting process is exhausting. I wish it were not so tedious.
    Reply from Susie Carlton
    May 5th, 2023 09:07 PM
    Thank you Michelle for the great rating and for your honesty! Yes, underwriting is very tedious and has gotten more document intensive over the years with certain situations. I appreciate your patience throughout the process. I hope this is...
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    About
    Susie Carlton has been a trusted Mortgage Loan Originator in Central Florida since 1992, helping thousands of clients fulfill their dream of homeownership. Her dedication to providing exceptional service, combined with her deep knowledge of finance, makes the home financing process smooth and stress-free. With expertise in a wide range of loan products, Susie tailors the right solution to each client’s unique needs, earning her a reputation as one of the most respected professionals in the industry. Throughout her career, Susie has received numerous awards for top sales performance and leadership, and consistently earns 5-star reviews from her clients.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Construction Loan
    Fixed Rate Mortgages
    Adjustable Rate Mortgages
    Specialities
    Longwood, FL
    Winter Park, FL
    Clermont, FL
    Winter Garden, FL
    Windermere, FL
    Florida
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    Education
    • Miami University
      Art/Art Studies
      Bachelor of Fine Arts (BFA)
      Miami University logo
    Positions
    • Element - Loan Originator and Partner
      Apr 1st, 2008 - Current
    Memberships
    • Florida Executive Women
    • Rotary Club of College Park
    • Mortgage Coach
    • View All
    Addresses and Serving Areas
    Primary Serving Area
    Other Serving Areas

    Year Started

    1992

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 344354
    Achievements
    • Elite Circle 2017
    • Elite Circle 2018
    • Elite Cirle 2019
    • View All
    Hobbies
    • Golf
    • Travel
    • Acrylic Painting
    • View All
    Disclaimer
    Element Home Loans is a Division of NFM, Inc. dba NFM Lending, NFM NMLS #2893. NFM is an Equal Housing Lender. For NFM, Inc’s full agency and state licensing information, please visit www.nfmlending.com/licensing. NFM, Inc.’s NMLS #2893 (www.nmlsconsumeraccess.org). NFM, Inc is not affiliated with, or an agent or division of, a governmental agency or a depository institution. GA license # 17414. Copyright © 2026.