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Steven Strauss - Branch Manager in Troy, MI

Steven Strauss

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Branch Manager

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We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
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Overall Ratings
4.81
(18)
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  • 5.0
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    Diana B
    Posted on May 8th, 2026 12:55 AM
    Steve was a great loan officer. He went above and beyond his services to help me through the steps for the loan. He kept me updated every step of the way. Would highly recommend him to anyone needing a loan.
    Reply from Steven Strauss
    May 18th, 2026 05:52 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • 4.75
    SFTP
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    Jeffrey K
    WYOMING, MI
    Posted on May 5th, 2026 12:08 PM
    Steven was able to help formulate a plan for me based on my real life circumstances not just random numbers on a sheet. he communicated promplty and responded quickly when I had questions. He even worked with me late in the evening when most...
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  • 4.75
    SFTP
    M
    Monte P
    PLATTE CITY, MO
    Posted on April 15th, 2026 09:17 PM
    I'm so glad I contacted West Capital before giving up my very low interest rate on my current mortgage. Steven was very knowledgeable and articulate. He treated my inquiry and application with a sense of urgency from the start. I'm sure he...
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  • 5.0
    PublicQrCode
    A
    Ambar R
    Posted on April 7th, 2026 11:22 PM
    Steve is fabulous. It is anxiety free to work with him. He actually answered all the questions that you have with every detail. I am very happy to work with him. Steve makes everything easy. I like the way he responds to your answers with calmly....
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    Reply from Steven Strauss
    April 20th, 2026 04:33 PM
    It was great working with you. Thanks again for putting your trust in us.
  • 3.75
    SFTP
    J
    Jeffrey P
    Athens, WI
    Posted on March 28th, 2026 02:16 PM
    Steven was usually quite pleasant and we did ultimately get the process completed. The only thing I didn't care for was in a couple of emails, it felt like he was blaming me or accusing me in terms of timing of things, and the last thing I...
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  • 4.75
    SFTP
    B
    Barbara C
    Jackson, MI
    Posted on March 24th, 2026 04:40 PM
    The personal attention I received, as well as answers to all my questions in a timely manner. Staff is very nice.
  • 5.0
    SFTP
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    David L
    Ida Grove, IA
    Posted on March 17th, 2026 02:10 PM
    Very informative and helpful!
  • 3.75
    SFTP
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    Susan M
    Grand Forks, ND
    Posted on March 16th, 2026 10:48 PM
    It was quick
  • 5.0
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    Allison S
    Greensburg, PA
    Posted on March 9th, 2026 01:38 PM
    Steven was absolutely amazing and super patient completely understanding my anxiety. He helped keep me calm thru the process and was just truly amazing!!!
    Reply from Steven Strauss
    March 9th, 2026 06:28 PM
    Thank you so much for your kind words. I’m really glad I could help and that my approach eased your anxiety during the process. It means a lot to hear that you felt supported and calm. If you ever need anything else or have questions down the...
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  • 5.0
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    Phylis L
    BALLWIN, MO
    Posted on February 26th, 2026 03:53 PM
    Steve was great!! He took great care of me and answered all of my questions in a very timely manner. He made the process easy and quick! I highly recommend Steve to walk you through the process.
    Reply from Steven Strauss
    February 27th, 2026 09:09 PM
    Thank you so much for the kind words — I’m really glad I could make the process easy and quick for you. I appreciate your recommendation; it means a lot. If any questions come up or you need further help, I’m here and happy to assist!
  • 10 of 18
    About
    We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    164
    /850
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    Addresses and Serving Areas

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS #397615
    Disclaimer
    WCL is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate based on race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract) because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580. Copyright © 2026 West Capital Lending, Inc. All Rights Reserved. | NMLS# 1566096 DRE# 02022356 - NMLS Consumer Access (https://nmlsconsumeraccess.org) https://westcapitallending.com/texas-complaint https://westcapitallending.com/licensing