

Stephen O'Donnell
Branch Manager

We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
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Always available, answer my questions in timely manner, easy to talk to!
Reply from Stephen O'Donnell
June 30th, 2026 02:35 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Stephen walked us through the process & answered any/all questions we had! He made sure we completely understood each step & made sure we knew he was available.We were very on top of getting paperwork to Stephen & you could tell he appreciated...
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Reply from Stephen O'Donnell
June 30th, 2026 02:35 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Stephen was very quick to respond and answered all my questions. He made me feel very comfortable and was able to help me understand the entire refi process.
Reply from Stephen O'Donnell
June 30th, 2026 02:35 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Very easy, good interest rate (for the current time)
Reply from Stephen O'Donnell
June 30th, 2026 02:35 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
My experience with NAF was great. I was informed about every step of the loan process. I got emails notifying me of any changes. Communication with loan processor was Great. I really enjoyed working with Stephen O'Donnell and Brigitte Johnson....
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Reply from Stephen O'Donnell
June 30th, 2026 02:35 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
His kind demeanor.
Reply from Stephen O'Donnell
June 30th, 2026 02:35 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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Stephen did a very very good job working with me. I really enjoyed working with Stephen
Thank You
Sean
Reply from Stephen O'Donnell
June 30th, 2026 02:35 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Stephen was very helpful and we enjoyed working with both him and Samantha.
Reply from Stephen O'Donnell
June 30th, 2026 02:35 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Wondeful experience. Efficient and thorough. Would highly recommend.
Reply from Stephen O'Donnell
June 30th, 2026 02:35 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
I could not have asked for a better person to help me and making this very difficult decision. I was in a spot where I became desperate and almost signed a contract with another provider for debt consolidation. Thankfully when I called new...
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Reply from Stephen O'Donnell
June 30th, 2026 02:35 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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About
We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
Products & Services
Mortgage Broker
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Home Equity Loan
Mortgage Refinance
Reverse Mortgage
Mortgage Loan Application Assistance
Mortgage Loan Shopping Assistance
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Time Zone
Pacific Standard Time (PST)
Disclaimer
WCL is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate based on race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract) because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580.
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2026
West Capital Lending, Inc.
All Rights Reserved. | NMLS# 1566096 DRE# 02022356 -
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