Stephen O'Donnell
Branch Manager
We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
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Being able to speak with Stephen and Deborah when I needed to and always the quick response. I will recommend this company to anyone who may need help with obtaining funds.
Kim
Reply from Stephen O'Donnell
June 30th, 2026 02:35 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Everything was smooth and easy!
Reply from Stephen O'Donnell
June 30th, 2026 02:35 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Communication and very informative on educating me with every step of the process!
Reply from Stephen O'Donnell
June 30th, 2026 02:35 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Stephen was very attentive, responsive and kind. I appreciate his willingness to answer all my questions and to step in the assist when needed. I’m also grateful he stayed with me throughout the whole process.
Reply from Stephen O'Donnell
June 30th, 2026 02:35 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Stephen is a great Loan Consultant, and really helped us a long in the process, even though it took a while because some things were missing, Stephen always make sure we were informed of everything that was going on,
Reply from Stephen O'Donnell
June 30th, 2026 02:35 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
The overall performance and availability and also very professional.
Reply from Stephen O'Donnell
June 30th, 2026 02:35 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Stephen is passionate about customer service. With me work in HR, I understand the importance of customer service. Stephen Exemplified that excellence, order, and professionalism. We would use Stephen again without hesitation!! We're so grateful...
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Reply from Stephen O'Donnell
June 30th, 2026 02:35 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Stephen and Charisse were GREAT!!! They were totally transparent and they made the process the easiest I have been through. They promised an easy process and that is what I got. I closed in exactly 24 days - can not get any better than that...
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Reply from Stephen O'Donnell
June 30th, 2026 02:35 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Very personable, knowledgeable and kept us informed at each step
Reply from Stephen O'Donnell
June 30th, 2026 02:35 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
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About
We aim to service customers with honesty and integrity. Our goal is to provide home loans to our clients while giving them with the lowest interest rates and closing costs possible.
Products & Services
Mortgage Broker
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Home Equity Loan
Mortgage Refinance
Reverse Mortgage
Mortgage Loan Application Assistance
Mortgage Loan Shopping Assistance
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Time Zone
Pacific Standard Time (PST)
Disclaimer
WCL is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate based on race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract) because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580.
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2026
West Capital Lending, Inc.
All Rights Reserved. | NMLS# 1566096 DRE# 02022356 -
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https://westcapitallending.com/texas-complaint
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