Stephanie Johnston
Team Leader | NMLS # 621637
At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 6:30 PM
Fri
8:30 AM to 6:30 PM
Sat
9 AM to 6 PM
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Reviews from Web
Stephanie was so amazing through the whole process! She was super communicative and explained everything to us in a way we understood.
Quick responses to our questions. Went above and beyond to help us with the purchase. Awesome customer service. Very patient.
The team was very professional and helpful. They made closing on my home stress-free.
The entire staff was very thorough, and professional and consistent. We greatly appreciate the opportunity to have worked with you all. Sincerely Carlos & LaTonya Thomas
The entire staff was very thorough, and professional and consistent. We greatly appreciate the opportunity to have worked with you all. Sincerely Carlos
Moving from a big bank lender to Service First and Stephanie's team was great. The communication and attention to detail was something we were not getting with the other company. After spending months going the process with the other company,...
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Stephanie went above and beyond to help us get our loan through underwriting after a bad experience with a large bank. She was kind and helpful. Taking the time to explain everything every step of the way. It was a great experience! We are...
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Fast service. Quick contact. Availability through text and email. Most everything they needed was asked for up front.
Superb customer service, transparency, always available to help and go above and beyond.
The process was smooth. They were professional and very helpful. Robert Jones, Stephanie Miller, and Stephanie Johnston were great!
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About
At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Construction Loan
Bridge Loans
DSCR Loans
Self-Employed Mortgages
Investor Mortgages
Bank Statement Loans
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Positions
- Service First Mortgage - Sr. Mortgage Loan Officer NMLS 621637Sep 1st, 2013 - Current
Year Started
1997
Time Zone
Central Standard Time (CST)
Licenses
- NMLS 621637
Disclaimer
Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”